Customer Ratings & Reviews
- Model:
- PN50-751-24U
- SKU:
- 6543648
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class LED 4K UHD Smart Xumo TV's picture quality, ease of use, and affordable price. Many find the setup simple and are pleased with the color and reception, as well as the TV's size and weight. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. A few also mentioned concerns about app support and reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Great picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the pioneet 55 inch tv from Best Buy in Conroe, Texas. It was on sale for $200 approximately. After a brief set up we got it on and running. We were very surprised at the quality and the clarity of the picture. It was great. Pioneer has been around for a long time. I didn’t know they made tv’s. This one is very good quality and price. Highly recommended .
I would recommend this to a friend - Pros mentioned:Price
Price is on point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price is on point on this product. Pioneer baby i love it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your enthusiasm, JesseK! It’s great to hear that you’re loving your Pioneer 50" Class LED 4K UHD Smart Xumo TV and find the price to be just right. Your positive feedback is much appreciated and will surely help others in their decision-making process. Patricia | Pioneer Support
- Pros mentioned:Picture quality, Price
Pioneer tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to wait awhile before reviewing. This is a very good tv. The price point caught my eye. But as it turns out it is very comparable to some higher priced ones. The sound is great. No need for a sound bar. Picture quality is on point. Glad I pulled the pin on this one.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is light weight, good quality picture, was easy to mount on the wall.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, KarrenW! We're so glad to hear that you're enjoying the lightweight design, clear picture quality, and easy wall-mount setup of your new Pioneer 50" Smart TV. It’s always rewarding to know when a product fits seamlessly into your space—thanks for sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was good for the price. The picture and sound quality are great. The only knock I have on the TV is that you aren't able to download apps So what you got is what you got unless you add another device like ROKU that will let you. Otherwise, it would have gotten 5 stars
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the honest take, SteveB! Glad the picture and sound hit the mark. You're right—while app limitations can be a downside, adding a streaming device like Roku is a smart workaround. Appreciate the helpful tip for others!
— Shiela | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Pioneer 50' Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Smart TV works great! Easy to use, clear picture and very lightweight.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Value!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great, everything is good. Only reason why I gave it a 4 star is because sales person said I could screen cast from phone to tv. You can, but only apple device's.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your experience. We’re glad to hear that the TV is working great and that overall everything is good. We understand your concern regarding the screen casting feature and appreciate you pointing that out. While the functionality is available for Apple devices, we recognize how important it is to have clear information during the purchase process. Your feedback helps us improve and ensures better communication moving forward. Keith | Pioneer Support
- Pros mentioned:Picture quality
Well priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good tv with excellent sound although the processor appears to be a bit slow and I don’t think I like the Dolby vision…
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Reginae, thanks for the honest feedback! We're glad you're enjoying the sound quality. If Dolby Vision isn’t quite your style, you can adjust the settings to better suit your viewing preferences. Let us know if you’d like help with that!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Literally, Love It..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture with great sound.. Sat my lovebird up with his favorite app and took some pictures..
I would recommend this to a friend - Pros mentioned:Picture quality
Very happy with the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast delivery and easy set up of the TV. I use Roku for my streaming instead of the Xumo that's built in, and have no issues. Great picture and sound.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the TV. We’re pleased to hear that the delivery was quick and the setup process went smoothly. It’s great to know that you’re enjoying the picture and sound quality, and that Roku is working well for your streaming needs. Your feedback helps highlight the convenience and performance that make this TV a solid choice for many users. We appreciate your support and are glad it’s meeting your expectations. Keith | Pioneer Support
- Pros mentioned:Picture quality
Really great value, incredible picture.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality far exceeded my expectations, especially for a TV at this price point. The 4K HDR is incredible. I don't have anything to say about the preloaded apps because I use a firestick 4K. My only gripe is that the Bluetooth signal (to headphones) is off sync and there's no ability to adjust the lag to sync adjust the audio to the video signal. But for $160, I can't complain. If you're looking for a cheap 4k upgrade, you won't be disappointed.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed feedback! We're thrilled to hear that you're enjoying the picture quality and value of your Pioneer 50" Class LED 4K UHD Smart Xumo TV. We apologize for the inconvenience with the Bluetooth audio sync. This is not the experience we aim to provide.
To address this issue, we recommend checking for any firmware updates for your TV, as these can sometimes resolve connectivity problems. Here are the steps to check for and install firmware updates:
[1] Ensure your TV is connected to the Internet.
[2] Go to the TV's Settings menu.
[3] Navigate to Device Settings > Updates.
[4] Select 'Check for Updates' and follow the on-screen instructions.
If the issue persists, please reach out to our customer support team, who can assist you further in troubleshooting and finding a solution.
We appreciate your understanding and are committed to ensuring you have the best viewing experience possible. Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Picture quality
Great bargain! Great TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for my daughter. I couldn’t resist the price, and her bedroom TV had just broken when we saw the sale. She loves it! The quality is so clear and it’s easy to use! Would def recommend !!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We're glad to hear that the timing of the sale worked out perfectly and that your daughter is loving the TV. It's great to know the picture quality is clear and the ease of use adds to the overall satisfaction. We truly appreciate your support and recommendation. Keith | Pioneer Support
- Pros mentioned:Picture quality
THIS PRODUCT IS AMAIZING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is amazing. The only issue i have is that it doesn't have a store. other than that The quality is top notch 4k the sound is also very good for TV speakers ( PIONEER never fails there ) And the programs are already preloaded.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, AndreJ! We're thrilled to hear you're enjoying the impressive 4K quality and sound performance of the Pioneer 50" Class LED 4K UHD Smart Xumo TV. It's awesome that the preloaded programs are adding to the experience—really appreciate you sharing your thoughts! ! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Surprisingly Awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was honestly surprised by how good the picture quality is on this Pioneer 55" TV, everything looks super crisp and colorful. The built-in apps work great, and it was really easy to set up right out of the box. For the price, I didn’t expect the sound to be this clear, definitely a great buy.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That's fantastic to hear! We're thrilled that you're so impressed with the picture quality of your Pioneer 55" TV, finding everything super crisp and colorful. It's great that the built-in apps work smoothly and that the setup was easy right out of the box. We're especially pleased that the sound clarity exceeded your expectations for the price. It sounds like a truly great buy!
Carl | Pioneer Products
- Pros mentioned:Picture quality
Best bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price. Getting a 50 inch tv for under $200 is amazing
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your thoughts, Brent! You're absolutely right—getting a 50" 4K UHD TV for under $200 is a fantastic deal. The Pioneer Xumo TV really delivers solid performance and value, especially for budget-conscious shoppers. Glad to hear you're enjoying it! Patricia | Pioneer Support
- Pros mentioned:Picture quality
cinnema
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv, big screen, picture perfect and it fit perfectly on the mantle,
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Setup
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture easy set up and easy to use would buy again
I would recommend this to a friend - Pros mentioned:Price
Very good for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv, very good price for the size and I have had no issues so far. Sometimes it wants to time out/turn off if I'm using something connected to hdmi but I just press the up button and it goes away.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Avery. We're glad the 50" TV has served you well and offered great value. Your note on the HDMI timeout is helpful and we appreciate you sharing that workaround—it’s feedback like this that helps us improve. Tine | Pioneer Support
- Pros mentioned:Picture quality
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it enjoy watching. Has a nice picture and it is a space saver that is conveniently light
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback, DawnlscottD! We're thrilled to hear that you love your Pioneer 50" Class LED 4K UHD Smart Xumo TV and enjoy watching it. It's great to know that the picture quality is nice and the TV is a convenient space saver due to its light weight. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Not great OS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv as a replacement when I moved for a fire tv that was too big for the new space. I miss my fire tv. While the quality of this pioneer tv is good, the OS of xumo tv leave a lot to be wanted. I will be going back to side tv when I replace this
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Martym188. Thank you for sharing your thoughts with us. We understand that transitioning from a Fire TV to a Pioneer TV with Xumo OS may feel like a step back in terms of user experience. While we’re glad to hear the picture quality meets your expectations, we appreciate your honest feedback about the operating system. Your input is valuable and helps us identify areas where improvements can be made.
Keith | Pioneer Support