Customer Ratings & Reviews
- Model:
- PN50-751-24U
- |
- SKU:
- 6543648
Customer reviews
Rating 4.4 out of 5 stars with 2779 reviews
(2,779 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is light weight, good quality picture, was easy to mount on the wall.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, KarrenW! We're so glad to hear that you're enjoying the lightweight design, clear picture quality, and easy wall-mount setup of your new Pioneer 50" Smart TV. It’s always rewarding to know when a product fits seamlessly into your space—thanks for sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was good for the price. The picture and sound quality are great. The only knock I have on the TV is that you aren't able to download apps So what you got is what you got unless you add another device like ROKU that will let you. Otherwise, it would have gotten 5 stars
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the honest take, SteveB! Glad the picture and sound hit the mark. You're right—while app limitations can be a downside, adding a streaming device like Roku is a smart workaround. Appreciate the helpful tip for others!
— Shiela | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great . Nice picture and easy set up. Directions were easy . Tv looked bigger once I hung it up on the wall . Looks nice in a bedroom or den area. Bright picture and the sound is perfect
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV, would buy again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an "Open Box". Like new condition, like the XumoTV interface, works well. Colors are good, and the definition is pretty crisp. Great deal, would buy again.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello JohnM! Thank you for sharing your thoughts! We’re glad to hear the XumoTV interface is working well for you and that the picture quality and colors are meeting your expectations. It’s great to know the condition of your Open Box purchase was like new and that you feel confident about buying again. We truly appreciate your feedback and support.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Loving my tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new tv. Perfect for my new appointment. Love the picture
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
1st Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new 50" Smart TV. Setting it up was easy. It has a great picture and is easy to find lots to watch. My purchasing experience in store was exceptional - the saleman made it so nice and easy and even loaded it in my vehicle for me. My next purchase will definitely be from Best Buy in Fayetteville.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Purchase review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was avery good purchase for the price. The recipient of this gift is greatly pleased with th picture quality, and how easy it was to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the kids room. It wasn’t expensive and the picture quality is good. They use it for watching cartoons mostly.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, awesome choice for the kids’ room! Glad to hear the picture quality is perfect for their cartoons.
- Shiela | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Excellent Television for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a great picture and its easy to operate. Its also very compatible with our gaming system.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Thunder! We're glad you're enjoying the picture quality, ease of use, and gaming compatibility of the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We appreciate your feedback! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
better than average budget TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an amazing picture and even better sound. However the used interface takes a little getting used to (nice but different). XUMOTV has to grow on you and you only get the apps that are part of XUMO, I could find nowhere to add the apps for my local news channel. It is nice that the TV has a built in tuner for local TV. I would recommend this TV as a better than average budget TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your detailed experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV, HenryD! We're glad to hear that you appreciate the amazing picture and sound quality. We understand that the user interface and app selection can take some getting used to, and we appreciate your feedback on this. Your comments are valuable to us and help us improve our products and services. If you have any further comments or need assistance, please feel free to reach out. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Picture Quality & Features!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this TV, and I couldn't be happier with my decision! The picture quality is crystal clear, with vibrant colors and deep blacks, making movies and shows look amazing. The sound is surprisingly good, but adding a soundbar takes it to the next level. The smart features work flawlessly, and navigating apps like Netflix, YouTube, and Disney+ is super smooth. The remote is easy to use, and setup was a breeze. Overall, this is a fantastic TV for the price—highly recommend!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for sharing your wonderful experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the crystal-clear picture quality, vibrant colors, and deep blacks, as well as the smooth navigation of smart features. Your positive feedback about the sound quality and ease of setup is greatly appreciated. We're thrilled to know that you highly recommend this TV and that it has met your expectations. If you have any more insights or suggestions, we'd love to hear them! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great value option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for kids room. Good sound, good picture , light weight easy to mount , amazing value
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV, Xumo is a not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is really nice, especially for the price. The picture is good, the controls are good. I am however, not a big fan of the Xumo as far as smart TV's go. We don't offer comcast in my area, which is who I think owns Xumo, but rather Cox cable, so it may be better for someone in that region. The smart platform works fine without comcast, but maybe people there are more used to its interface. I find it a little clunky. Coming from roku, I like its simplicity. This feels more like a fire stick. So, I just plugged my roku into it, and it gives me great picture, and I can program it to immediately switch to the roku input upon power up. I just need 2 remotes, tv and roku. But overall, this tv is a great buy at a low price, especially on sale you won't find a better value.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it enjoy watching. Has a nice picture and it is a space saver that is conveniently light
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback, DawnlscottD! We're thrilled to hear that you love your Pioneer 50" Class LED 4K UHD Smart Xumo TV and enjoy watching it. It's great to know that the picture quality is nice and the TV is a convenient space saver due to its light weight. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
cinnema
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv, big screen, picture perfect and it fit perfectly on the mantle,
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
“Perfect Addition to a Teenager’s room”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was an excellent addition to my grandson’s bedroom . It was placed on his dresser and it was a perfect fit. The sharpness and color was dynamic and my GS was very pleased. In addition, the tv was easy to operate and it was ideal for his overall room environment.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Loving it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As of now. I am really enjoying my tv so far no complaints here. Picture quality is awesome.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
The Right One
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing price at an even better price! Sounds is amazing for built-in.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Surprisingly Awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was honestly surprised by how good the picture quality is on this Pioneer 55" TV, everything looks super crisp and colorful. The built-in apps work great, and it was really easy to set up right out of the box. For the price, I didn’t expect the sound to be this clear, definitely a great buy.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That's fantastic to hear! We're thrilled that you're so impressed with the picture quality of your Pioneer 55" TV, finding everything super crisp and colorful. It's great that the built-in apps work smoothly and that the setup was easy right out of the box. We're especially pleased that the sound clarity exceeded your expectations for the price. It sounds like a truly great buy!
Carl | Pioneer Products
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Speechless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm surprised there's not as many reviews as there should be on this TV. This is insane for its price. There is a lot of cool features and the screen is absolutely fantastic and it was easy to set up. If you're on low budget and need a good TV this is a really good option.
I would recommend this to a friend

















