Customer Ratings & Reviews
- Model:
- PN50-751-24U
- SKU:
- 6543648
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Remote control
for the younger tech savy generation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.par for the course for a 50" TV except with a great price. good picture; good sound. but if your an old geezer like me, you will probably not like it; too complicated, XUMO is a pain, the remote does not have enough buttons
I would recommend this to a friendBrand response from Rudson, Pioneer Support
Posted .Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! Please visit us at tv.xumo.com/support, our support team is available around the clock and would be more than happy to assist. Hope this helps!
- Pros mentioned:Ease of use, Picture quality
Great TV for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality picture for for an amazingly low price. Easy to set up. Download apps directly into the TV, no need for a firestick. 4k streaming eats up the bandwidth, so hi-speed internet is recommended. Sound is OK, I've had TV's with better, but for the money, you can't beat it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
If you buy from this store, it is a BestBuy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly easy to set up. I had a helper so I didn't drop it. Let me tell you the gentleman who helped me when I was asking about was so helpful. The picture is awesome. I can't thank Best Buy enough, I was having to lower my payments because of a death in the family.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Internet connectivity
So so
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good but sometime it would not come on with the remote and I have to unplug it and plug it back in but I don't use the TV that much so I don't know if this is a problem with the brand but I would not recommend this for people that actually look at their TV for long periods of time
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV, Begen. We understand your concern about the remote and power issues you've experienced.
We appreciate you sharing your experience. If you'd like to explore troubleshooting options or have any further concerns, please feel free to contact our Pioneer customer support team (1-800-421-1404) for assistance. - Mae | Pioneer Support
- Pros mentioned:Picture quality
Great Black Friday Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend has had an old Insignia tv in her bedroom that was pretty small. Missed the sale for a 50” for $129 but caught this one for $149. She said she didn’t need it because her other one is just fine but I am use to 50” minimum in bedrooms and was over the 3x” she had. She is now beyond excited about the improved picture and I am pleased with the quality of it as well. Never used the installed interface since we plugged in a Roku on hers but this is definitley a solid budget TV and I spend my days on OLEDs.
I would recommend this to a friend Value for money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality for the price with sharp 4K visuals. Easy setup and smooth streaming experience. Sound is decent, but adding a soundbar makes it even better. Overall, good value.
I would recommend this to a friend- Cons mentioned:Remote control
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price, remote can be a little laggy at times but I’d still buy it again
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That's great to hear! We are thrilled you consider your TV a good value for the price and that you'd buy it again. We do appreciate your feedback about the remote being a little laggy at times, and we will certainly keep that in mind.
Carl | Pioneer Products
- Pros mentioned:Picture quality
Great Value!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great, everything is good. Only reason why I gave it a 4 star is because sales person said I could screen cast from phone to tv. You can, but only apple device's.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your experience. We’re glad to hear that the TV is working great and that overall everything is good. We understand your concern regarding the screen casting feature and appreciate you pointing that out. While the functionality is available for Apple devices, we recognize how important it is to have clear information during the purchase process. Your feedback helps us improve and ensures better communication moving forward. Keith | Pioneer Support
- Pros mentioned:Picture quality
THIS PRODUCT IS AMAIZING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is amazing. The only issue i have is that it doesn't have a store. other than that The quality is top notch 4k the sound is also very good for TV speakers ( PIONEER never fails there ) And the programs are already preloaded.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, AndreJ! We're thrilled to hear you're enjoying the impressive 4K quality and sound performance of the Pioneer 50" Class LED 4K UHD Smart Xumo TV. It's awesome that the preloaded programs are adding to the experience—really appreciate you sharing your thoughts! ! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
KOBEDOES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PICT AND PRICE............................................................................................
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello DavidD. Thank you for your feedback! We’re glad to hear that you’re enjoying the picture quality and finding great value for the price. Your support means a lot to us, and we’re happy the TV is meeting your expectations.
Keith | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Great Deal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and Great Price. Good sound and easy to use. Lots of features. If you're looking for a inexpensive TV and good quality buy this
I would recommend this to a friend - Pros mentioned:Price
Very good for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv, very good price for the size and I have had no issues so far. Sometimes it wants to time out/turn off if I'm using something connected to hdmi but I just press the up button and it goes away.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Avery. We're glad the 50" TV has served you well and offered great value. Your note on the HDMI timeout is helpful and we appreciate you sharing that workaround—it’s feedback like this that helps us improve. Tine | Pioneer Support
- Pros mentioned:Picture qualityCons mentioned:Internet connectivity
Pioneer tv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value tv. Good picture quality. Sometimes has trouble staying connected to the internet
I would recommend this to a friend - Pros mentioned:Ease of use
Easy TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my parents and it’s intuitive for them. They are able to use it easily and watch Netflix.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello KevinG. Thank you for sharing your experience! We’re glad to hear that the TV has been intuitive and easy for your parents to use, especially for streaming services like Netflix. It’s great to know the setup was quick and convenient. We appreciate your feedback and support.
Keith | Pioneer Support
- Pros mentioned:Picture quality, Price
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture better price! Works well with its smart tv functions
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Chasbro, for your fantastic feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're enjoying the great picture quality and smart TV functions, all at a better price. Your positive comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy your viewing experience! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Best TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works well for me. I can change the appearance/lighting. I can turn it off w/o the remote. The sound can be very loud at max or low at minimum.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV, ImaniC. It’s great to hear that you’re enjoying the adjustable appearance and lighting features, as well as the convenience of being able to turn it off without the remote. It’s also good to know that the sound levels meet your needs, whether you want it loud or quiet. Your feedback is helpful and appreciated! Patricia | Pioneer Support
- Pros mentioned:Picture quality
Great bargain! Great TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for my daughter. I couldn’t resist the price, and her bedroom TV had just broken when we saw the sale. She loves it! The quality is so clear and it’s easy to use! Would def recommend !!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We're glad to hear that the timing of the sale worked out perfectly and that your daughter is loving the TV. It's great to know the picture quality is clear and the ease of use adds to the overall satisfaction. We truly appreciate your support and recommendation. Keith | Pioneer Support
- Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television has a great picture and connects to all of your online services with ease and you can’t beat the price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Tommy! Appreciate the great feedback! We're glad you're loving the picture quality and seamless streaming. Awesome choice!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having difficulty streaming and connecting attenta other than that great picture
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, AngelaW. We're glad to hear that you're enjoying the picture quality of your Pioneer 50" Class LED 4K UHD Smart Xumo TV. For the streaming and connection issues, here are a few steps you can try:
Check your internet connection to ensure your TV is connected to a stable Wi-Fi network. You can do this by going to the network settings on your TV and verifying the connection. Update the firmware to make sure your TV's firmware is up to date. You can check for updates in the settings menu or manually update using a USB drive. Reboot your router, as restarting it can sometimes resolve connectivity issues.
If these steps don't resolve the issue, please reach out to our customer support team for further assistance. We appreciate your feedback and hope you enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Good value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is "good" value for the price. The picture quality, size, weight, and remote control are good, but not great. The value is the price as I did not want to spend more for a bedroom TV.
I would recommend this to a friend