Customer Ratings & Reviews
- Model:
- PN50-751-24U
- SKU:
- 6543648
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Well priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good tv with excellent sound although the processor appears to be a bit slow and I don’t think I like the Dolby vision…
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Reginae, thanks for the honest feedback! We're glad you're enjoying the sound quality. If Dolby Vision isn’t quite your style, you can adjust the settings to better suit your viewing preferences. Let us know if you’d like help with that!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Great perchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this tv for about 2 months and so far so good. Clear picture, good connection and easy to use functions.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, SamanthaB! We’re happy to hear your Pioneer TV has been performing well over the past two months. Clear picture, strong connectivity, and easy-to-use features are exactly what we aim for. If you’d like tips on exploring more Xumo features, we’re here to help anytime. Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pioneer TV for me. Gotta say very impressed with the picture quality and ease of set up. Instructions were clear and concise. Would recommend and buy another
I would recommend this to a friend - Pros mentioned:Picture quality
Very happy with the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast delivery and easy set up of the TV. I use Roku for my streaming instead of the Xumo that's built in, and have no issues. Great picture and sound.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the TV. We’re pleased to hear that the delivery was quick and the setup process went smoothly. It’s great to know that you’re enjoying the picture and sound quality, and that Roku is working well for your streaming needs. Your feedback helps highlight the convenience and performance that make this TV a solid choice for many users. We appreciate your support and are glad it’s meeting your expectations. Keith | Pioneer Support
- Pros mentioned:Picture quality
Pioneer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and sound lightweight and the apps were
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback about the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you are pleased with its quality, sound, and lightweight design. If you have any questions or need further assistance, please don't hesitate to call us. Jeth | Pioneer Support.
- Pros mentioned:Ease of use
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, light , slim, easy to set up . Hangs well . Lots of options . Only has apple tv plus option , so we still have to ysw apple tv console for movies , but other than that, it excellent.
I would recommend this to a friend 50” pioneer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price volume isn’t the best would recommend a surround sound
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi NinaT, thank you for sharing your thoughts! We're glad to hear you're enjoying your Pioneer 50" Class 4K Smart Xumo TV and found it to be a great value. We appreciate your honest feedback about the volume and agree—a surround sound system can really enhance the viewing experience. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the perfect size for my daughter to watch her cartoons and its actually super nice. I was super surprised by the price and the quality, its also something I know will last her years to come.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv for the price. The picture quality is great. Audio is pretty low but thats fine with me. When the volume is put up, it has some nice bass to it. All the apps I needed were available to. Overall, I'm happy with my purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, TaliaD! We’re glad the picture quality and app selection hit the mark. Noted on the audio—your feedback helps us improve. Enjoy your new setup!
Patricia | Pioneer Support
- Pros mentioned:Picture quality
Xumo TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusion instructions on operations. For favorite list /saving channel s/ remove locked up/tv froze/unplugged it to fix. A little slow turning on/off /changing channels that's ok.picture/ sound good voice remote ok but occasionally don't connect.would recommend?it's ok for the price! Now the store . bought tv.came back 3hrs to pick up.took 30 min.to get.couldnt Find my tv.paid cash.finally got out of there Not efficient employees
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, Lrae! We're glad to hear that you're enjoying the picture and sound quality of the Pioneer 50" Class LED 4K UHD Smart Xumo TV, and that the voice remote and overall value are working well for you. Your detailed feedback is truly appreciated—it helps highlight both the features you’ve found useful and the areas that matter most to your viewing experience! Jeth| Pioneer Support
- Pros mentioned:Picture quality
50" TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good easy to use and install tv that serves its purpose of size. if you're looking for the cream of the crop, this is not the one. If you just want a big tv to fit a space, this is your guy
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts, DonOG21! It’s great to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV has been a convenient and easy-to-use addition to your space. We appreciate your perspective and are glad it’s serving its purpose well—your feedback helps others find the right fit for their needs! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, sounds wonderful & I love it. The price was nice 2….
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:App support
SPORTS FANS BEWARE…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is good for movies, NOT LIVE SPORTS!! Refresh rate is not good enough for live sports such as basketball or football. TV freezes picture every 30-45 seconds. Also, you CAN NOT add apps to the tv. Come with pre set applications from Xumo which can’t be removed nor added to. Works great for security camera system at work. NOT A GOOD PURCHASE FOR A SPORTS FANATIC!!
No, I would not recommend this to a friend - Pros mentioned:Setup
Pioneer returns!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suprisingly good tv for the price. Not the same Pioneer brand from before, but nice to see the name in stores again. XUMO and other streamers work great. Set-up was super easy. Now own 2 of these (a 43" and a 50")
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the awesome feedback, Cooman! It’s fantastic to hear that you’re enjoying both your 43" and 50" Pioneer TVs—what a great duo! We're glad the setup was a breeze and that XUMO and your streaming apps are running smoothly. It’s always exciting to see a familiar name delivering great performance again, and your support truly means a lot! Jeth | Pioneer Support.
- Pros mentioned:Price, Setup
Good Value for the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was fantastic for this tv. Set-up was very easy. I still have another Pioneer tv that is 18 years old and going strong. I realize Pioneer tvs are now licensed to be produced in China. So, we will see how this one goes.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got an open box tv but it came like new! Great picture and an amazing dsal for 4k
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Awesome find, Anthony! Glad the open-box TV feels brand new and delivers that crisp 4K picture.
- Shiela | Pioneer Support
- Pros mentioned:Ease of use
Very good quality, definite buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, sound and price. This thing is very easy to use and my son loves it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JennyN, thank you for sharing your experience! We’re thrilled that your Pioneer 50" Smart Xumo TV delivered on quality, sound, and ease of use—and even better that your son loves it! We designed this model to make setup simple and streaming effortless, so it’s great to hear it’s working perfectly for your family. Patricia | Pioneer Support
- Cons mentioned:Internet connectivity, Reliability, Remote control
Multiple issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had multiple issues with this tv. It constantly looses WiFi connection, randomly switching apps when you use the backup and enter buttons on the remote, locks up on a screen requiring me to unplug it from the wall and wait a minimum of 10 minutes before plugging it back in. I have great WiFi connectivity in my home, this is the only device that has issues. Worst purchase I’ve ever made. Extremely disappointed
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We are sorry to hear about the issues you have been experiencing with your TV. We strive to provide our customers with high-quality products that deliver a great viewing experience. We will pass along your feedback to our product development team to investigate these issues and work towards finding a resolution. We apologize for any inconvenience this has caused and appreciate your patience. Thank you for bringing this to our attention. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Picture quality
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, voice activated remote, great for a teenagers room
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Awesome TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy, the bolts to mount the tv were easy to remove as well. The picture itself is great!
I would recommend this to a friend