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Customer Ratings & Reviews

Model:
PN50-751-24U
SKU:
6543648
Your price for this item is $189.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 2717 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 50" Class LED 4K UHD Smart Xumo TV's picture quality, ease of use, and affordable price. Many find the setup simple and are pleased with the color and reception, as well as the TV's size and weight. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. A few also mentioned concerns about app support and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,717 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. Easy setup. Picture is outstanding. Easy use.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That's wonderful to hear! We're thrilled that you are enjoying your Insignia TV, especially its beautiful design, easy setup, outstanding picture, and overall ease of use.

      - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for an incredible price! Good picture and sound and well worth the money

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for your feedback, Sprdef! We're delighted to hear you're enjoying the great value, picture quality, and sound of your Pioneer 50" Smart Xumo TV — it's wonderful to know it's delivering a rewarding experience. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 50" TV for under $200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and image is great. I replaced the Samsung TV I have that started to have the internal LED's falling off so it had annoying white dots on some spots. In comparison to my old Samsung, the interface is a bit slower though but not too bothersome. I had to purchase a center stand as the included feet are set too wide for the Ikea Malm dresser I have in my room. For the price, I think this is a great TV for what I need it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the best store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best deal I've ever found. This is the best deal I've ever found! So easy to buy! And the order arrived earlier than expected! I'll definitely be on the lookout for more promotions like this.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JhoanG, thank you for your amazing review! We’re thrilled to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV was the best deal you’ve ever found and that the buying process was so easy. It’s great to know your order arrived earlier than expected and that you’re excited for future promotions. We truly appreciate you choosing Pioneer! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SMART TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, beautiful. Really good quality TV for the price. Intelligent design, makes it easy for my 90 year old mom to work with a smart device.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AidaM,
      Thank you for your kind words! We’re so happy to hear that the Pioneer 50" Xumo Smart TV was easy to set up and works beautifully for your mom. It’s great to know the intuitive design is making smart technology accessible and enjoyable for her. We’re proud to offer products that bring comfort and simplicity to every home. If you need anything else, feel free to reach out! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase. Has been excellent since day 1

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, ChicoDro, for sharing your experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We’re thrilled to hear it’s been excellent from day one and that you’re enjoying your purchase. Your feedback means a lot to us and helps reinforce our commitment to quality and performance. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup, Tv quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality TV, price was really good when on sale. Set up was quick and easy. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s fine I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I had it for less than a year and had to factory reset too many times to count. The remote is so cheap. I’m sure I could’ve avoided this mess with just spending the extra money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an open box for my room and it has been doing its job. It was missing screws (because it was an open box) but its ok because it was being mounted to the wall. I have this same TV in a larger size in my basement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer TV 50”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV and easy to navigate controls. The picture is real HD and very clear.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find the TV very nice, with easy-to-navigate controls and a clear HD picture. Your satisfaction is important to us, and we appreciate you sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service provided and the tv is excellent

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello MarieB! Thank you for the kind words. We’re truly glad to hear that you’re enjoying both the service and the performance of your Pioneer TV. Delivering excellent quality and support is something we take pride in, and it’s rewarding to know it’s making a positive impact on your experience.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! I needed a new TV for the guest room and this is perfect! I love that it is a smart tv, so I can access streaming apps with the ease of one remote control. Definitely a great bargain too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, light , slim, easy to set up . Hangs well . Lots of options . Only has apple tv plus option , so we still have to ysw apple tv console for movies , but other than that, it excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Xumo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a fantastic value for. I am currently using it as a computer monitor to have security camera video feed on the screen. I watched a little tv on it and the picture was really nice. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV at a good price. The picture quality is excellent and the sound is good. The standard Xumo features are very nice and the remote is simple and easy to use.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, John, for your positive feedback on the Pioneer TV. We’re happy to hear the picture and sound met your expectations and that you found the remote and Xumo features simple and convenient. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App support

    Rated 3 out of 5 stars

    SPORTS FANS BEWARE…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good for movies, NOT LIVE SPORTS!! Refresh rate is not good enough for live sports such as basketball or football. TV freezes picture every 30-45 seconds. Also, you CAN NOT add apps to the tv. Come with pre set applications from Xumo which can’t be removed nor added to. Works great for security camera system at work. NOT A GOOD PURCHASE FOR A SPORTS FANATIC!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was watching this at the already good price, when it dropped to a “steal” for a black Friday special. It’s larger than the tv replaced and looks great, and the sound is adequate. (Some other TVs we have required a sound bar to sound decent, but this one sounds good as it comes.) I’ve never had this brand of smart (xumo) before, but it works just fine - I figured worst case, I’d add a $30 streaming box. I’d recommend this TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your detailed review! We're thrilled to hear that you're enjoying your new Pioneer 50" Class LED 4K UHD Smart Xumo TV, especially the sound quality and overall performance. Your recommendation means a lot to us! Patricia | Insignia Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned pioneer audio components. Naturally I was drawn to this tv due to the brand but I was honestly skeptical. I can honestly say that we love the Tv! The quality of the picture is great and my kids love how easy it is to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the perfect size for my daughter to watch her cartoons and its actually super nice. I was super surprised by the price and the quality, its also something I know will last her years to come.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connectivity, Reliability, Remote control

    Rated 1 out of 5 stars

    Multiple issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple issues with this tv. It constantly looses WiFi connection, randomly switching apps when you use the backup and enter buttons on the remote, locks up on a screen requiring me to unplug it from the wall and wait a minimum of 10 minutes before plugging it back in. I have great WiFi connectivity in my home, this is the only device that has issues. Worst purchase I’ve ever made. Extremely disappointed

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We are sorry to hear about the issues you have been experiencing with your TV. We strive to provide our customers with high-quality products that deliver a great viewing experience. We will pass along your feedback to our product development team to investigate these issues and work towards finding a resolution. We apologize for any inconvenience this has caused and appreciate your patience. Thank you for bringing this to our attention. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer