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Customer Ratings & Reviews

Model:
PN50-751-24U
SKU:
6543648
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Customer reviews

Rating 4.4 out of 5 stars with 2779 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,779 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Review Positive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Easy to set up and very nice picture. Great pricing for what you get especially with how most things have increased in price, its nice too something with good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Crisp clear picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and crisp clear picture. Would definitely recommend and buy again. Easy setup. Now if I could keep my teenagers out of my room so they could watch their own tv’s!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems! The Pioneer TV is performing very well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Buck,
      We appreciate your feedback! It’s fantastic to know your Pioneer 50" Class LED 4K UHD Smart Xumo TV is performing well without any issues. That’s exactly the experience we aim to deliver. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality all around!! Bought for my sons graduation gift and he was beyond happy with the color, sound and qualities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Does everything as advertised. Picture quality is good. Very user friendly. I use it in the master bedroom and am very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Otima compra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otimo produto, e otimo preço. Audio maravilhorlso

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv quality

    Rated 5 out of 5 stars

    Best TV I have ever bought!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV !!! Great price and wonderful working TV

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find it to be an excellent TV at a great price and that it's working wonderfully for you. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best Guy pioneer XUMO TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fairly easy to set up and use. It took a bit of time to get all the setting fixed to what I wanted. The color is great and the sound with the TV is very good. The purchase from Best Buy was so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish extra remotes were cheaper. Otherwise happy bwith product

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, LisaH, for your feedback. We’re happy to hear you’re enjoying the TV overall, and we appreciate your note about the remotes, it’s helpful insight for future improvements. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv to use for my golden tee arcade machine! Works great, picture quality is awesome, and everyone complements.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much, John! We're glad the TV works perfectly with your arcade setup. Enjoy the awesome picture quality and all those compliments—well deserved!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture with some app issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality for such a low-priced budget TV. The apps however, leave a lot to be desired. Pioneer uses their own "XUMO" system and it's not great. There is no way to add new apps unless they specifically develop them, Don't get me wrong, they have a ton of apps but if you want some of the more obscure/niche apps, you're completely out of luck. Speaking of apps, I have experienced some fairly major sync issues when streaming. It's all based on decoding issues (I assume programming, not hardware, because updates have fixed some/caused some). Basically, when decoding certain streams (especially sports) the audio and video decode and play at slightly different rates and eventually get so far apart (usually between 3 and 5-minutes of play) that the the stream hiccups, stalls and then eventually freezes, necessitating leaving the stream and coming back. It's not a data-rate issue, as I have used both wifi and cabled ethernet connections on a very fast, stable connection, and experienced the same issue. This is not something that happens a lot, but rather pops up every few weeks on a few apps, lasts a few days, and then gets resolved (seemingly). However, it's not a deal breaker (for me) because of the excellent picture quality and (98% of the time) streaming quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your detailed review of the Pioneer TV. We're thrilled to hear that you find the picture quality to be outstanding, especially given the low price point of the TV. We strive to provide our customers with the best visual experience possible, and we're glad that you appreciate it.

      We apologize for the issues you have encountered with the XUMO system and the limited app selection. We understand how important app variety is for many users, and we will take your feedback into consideration for future developments.

      We are sorry to hear about the sync issues you have experienced when streaming, and we appreciate you bringing this to our attention. We will continue to work on improving our systems to ensure a seamless streaming experience for all users.

      Overall, we are glad to hear that you find the picture and streaming quality to be excellent most of the time, and we truly value your feedback as it helps us improve our products and services. Thank you for choosing Pioneer. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Packed with extras. Excellent price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RobertT, thank you for your review! We’re thrilled to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV impressed you with its great picture, extra features, and excellent price. It’s wonderful to know you’d buy it again. We truly appreciate you choosing Pioneer! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these televisions and so far so good. The picture looks clear and crisp and the sound is great! Setup was simple and the smart Xumo tv features are very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very nice TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and easy setup. Bought this for my son for his college apartment. Great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is of a decent quality and has a pretty nice picture for the cost. I would say it’s a middle of the road option. We keep in a spare bedroom. Serves its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv quality

    Rated 5 out of 5 stars

    Tv great price and picture!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, nice tv, children love it for their video games and movies!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set out to find the least expensive 50+ inch Smart TV... even used ones on Craigslist weren't a better bargain. I got almost everything I wanted in a TV with this Pioneer XUMOTV. I'm not a gamer, so it's perfect. Set up was easy and, although limited, as it doesn't have a built in WiFi browser, I'll make due for now.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, DeedeeL! We're glad the Pioneer - 50" Class LED 4K UHD Smart Xumo TV is a great fit for your needs and budget. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart tv was a great buy...the best. Perfect picture.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Dreya. Thank you for sharing your feedback. We’re glad to hear that your smart TV was a great buy and that you’re enjoying the perfect picture quality. Your experience motivates us to keep delivering products that combine performance and value for our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Do not skip a beat on this tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv especially for the price. I bought this on sale for $129.99 plus tax. I have this mounted on the wall in my bedroom. The software that operates this tv is snappy and responsive unlike other smart tv brands that lag and don't respond (samsung). I am happy with this tv and definitely recommend this tv especially if its on sale.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Oscar. Thank you for sharing your experience. We’re glad to hear that your TV offers excellent value and performs well with responsive software and smooth functionality. It’s great to know you’re happy with your purchase and would recommend it to others, especially when on sale.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great, big picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about Pioneer TVs, but I am very pleased with the picture and operation of this television. Color is saturated. Built in channels are ample. Great value.

    I would recommend this to a friend