Customer Ratings & Reviews
- Model:
- PN50-751-24U
- SKU:
- 6543648
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Internet connectivity, Remote control
Was good until WiFi disconnected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was good at first, then disconnected from the WiFi until the power was unplugged and plugged back in, then it was good for a day or two and then it would happen again. When this happened the remote would also stop working. The TV was returned and exchanged for a different brand.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Great TV at a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV at a good price. The picture quality is excellent and the sound is good. The standard Xumo features are very nice and the remote is simple and easy to use.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, John, for your positive feedback on the Pioneer TV. We’re happy to hear the picture and sound met your expectations and that you found the remote and Xumo features simple and convenient. Tine | Pioneer Support
- Pros mentioned:Picture quality
SMART TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, beautiful. Really good quality TV for the price. Intelligent design, makes it easy for my 90 year old mom to work with a smart device.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi AidaM,
Thank you for your kind words! We’re so happy to hear that the Pioneer 50" Xumo Smart TV was easy to set up and works beautifully for your mom. It’s great to know the intuitive design is making smart technology accessible and enjoyable for her. We’re proud to offer products that bring comfort and simplicity to every home. If you need anything else, feel free to reach out! Patricia | Pioneer Support
- Pros mentioned:Picture quality, Price
Great picture great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got on deal of the day - picture and price both too notch
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the great picture quality and the excellent deal you got. Your satisfaction is our top priority, and it's wonderful to know that both the picture and price met your expectations. Enjoy your new TV! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Picture quality, Setup
pioneer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sharp picture, sound good, ez setup,amazing price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, EdwardP! We're thrilled to hear that you're enjoying the sharp picture, good sound, and easy setup of your Pioneer 50" Class LED 4K UHD Smart Xumo TV. It's wonderful to know that you found it to be an amazing price. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great TV, especially for the price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice 50" 4K UHD device with plenty of ports. I've got a PS5 and launch PS3 hooked up, it's on Ethernet rather than the built-in wireless. Speakers are good but I've got it hooked up to a 5.1 soundbar via SPDIF / digital audio with no issues. No regrets here.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, CraigH, for sharing your positive experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the device's features and connectivity options, and that it integrates seamlessly with your gaming consoles and soundbar setup. Your feedback is greatly appreciated and helps us continue to provide quality products. Enjoy your viewing experience! Jeth | Pioneer Support.
- Pros mentioned:Setup
Great option if you don't want to break the bank
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this TV is very good. It came package up tight and the directions for set up were laid out very clear. I stream movies, shows, sports, and Xbox games on this TV. I have no complaints on video quality. Is it the best video quality out there? No, be realistic you paid under $200 for a 50" TV. Did you get your money's worth? Yes, The TV works great for playing games, streaming movies, and watching live sports. I would recommend this TV to anyone looking for a bigger option and not wanting to break the bank.
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer - 50" Class LED 4K UHD Smart Xumo TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been operational since Thanksgiving without any problems and made some adjustments to my viewing and sound taste (like others said you don't need a sound bar), as others have stated it takes a few seconds to boot-up but its not a deal breaker and its an excellent choice for under two hundred dollars. Keeping my fingers crossed it last a few years only time will tell?
I would recommend this to a friend - Pros mentioned:Picture quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price!!! The screen is neat and the system works great.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for sharing your experience! We're thrilled to hear you're enjoying the value and performance of your TV—especially the crisp screen and smooth system. It's always rewarding to know the product is delivering a satisfying experience. Jeth| Pioneer Support.
- Pros mentioned:PriceCons mentioned:Operating system
TV - Nice, Xumo - Not so much
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great for the price, and I've always been a fan of pioneer products, but beware: Xumo has limitations and the apps aren't as good as other OSs. For example, Xumo won't let you stream your own content or allow 3rd party apps that do. If you already have another media device that you plan on using, then you're fine, but don't expect a lot from the 'smart' part of this TV.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV for the value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound, easy to set up and navigate.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback, Carlos! We're delighted to hear that you're enjoying the great picture and sound quality of your Pioneer 50" Class LED 4K UHD Smart Xumo TV, and that the setup and navigation were easy. Your positive experience means a lot to us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Price, Tv quality
Amazing Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where can you find a quality 50" TV for under $200? Best Buy. Great quality, even better price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback, GiantMitch! We're delighted to hear that you're impressed with the quality and value of your new Pioneer TV. It's great to know that you found exactly what you were looking for at such a great price. Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
Great affordable tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son needed a new tv that was affordable so we got this and it turned out to be a very nice tv. Great picture and sound and we have had it 7 months now and still doing great.
I would recommend this to a friendBargin 50"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a deal when it was on sale for $149. The picture quality is just fine for my uses like YouTube TV, etc. Nice viewing angles as well. The Xumo interface is not as polished as others, but got it working. You can always just sub in your own Roku or Google TV, etc., in the HDMI
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello JamesK! Thank you for your detailed feedback. We’re glad to hear that the picture quality and viewing angles meet your needs and that you found great value in your purchase. While the Xumo interface may not be as polished as others, it’s great that you were able to get it working and even found flexibility in using your preferred streaming device through HDMI. We appreciate your insights and are happy the TV fits well with your setup. Keith | Pioneer Support
- Cons mentioned:Remote control
Do Not Buy!!! This TV was cheap for a reason!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do Not Buy!!! This TV was cheap for a reason! The remote never paired with the TV despite using the batteries that it came with and 4 fully charged rechargeable batteries!! The TV never got past the set up screen and there are no buttons on the TV except the power on/off button. The account that they tell you to go to set up your account, is an invalid web address! Horrible experience but i guess you get what you pay for! Never again!!! :/
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello AngelR,
We are very sorry to read that the remote never paired with the TV using the batteries that it came with or even the four fully charged rechargeable batteries, it never gets past on the set-up screen and the web address where you need to set up an account is invalid. I know how inconvenient this must be to you, but we would be more than willing to assist you further with your concern. Please give us a call at 1-888-287-7658 Monday to Saturday 8am - 9pm CST or email us at BestBuyBrands@bestbuy.com.
Chelsea
Pioneer Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Brand response from Pioneer Electronics Team
Posted .For support on the Pioneer LED, please use support information is listed below.
888-287-7658
www.usca.pioneer-tv.com
- Pros mentioned:Picture quality
50 inch extremely easy setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pioneer TV. The first one is 43 inch and now 50 inch. I cannot say enough about this brand and TV. The price is phenomenal. The picture is excellent and as stated earlier set up was a breeze. You could not go wrong with this TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi PhyllisH,
Thank you for your fantastic review! We're thrilled to hear that you're enjoying your second Pioneer TV and that both the 43 inch and 50 inch models have met your expectations. It's wonderful to know that you find the price phenomenal, the picture excellent, and the setup a breeze. We appreciate your loyalty to our brand. If you have any other feedback or need assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Pioneer 50" tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Clear and easy to navigate. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I purchased this tv when it was on a great deal for $160! Got the tv had it 11 days & the screen started doing weird things! Took it back for an exchange which was EASY being I had the box and etc … & the new tv has gave me no issues! Love it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We're glad to hear that you found the exchange process easy and that your new TV is working perfectly. It's wonderful to know you're enjoying your purchase. Enjoy your viewing experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality, Price
Get one you won’t regret it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, for the price it’s perfect. Sound is awesome no sound bar needed.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Jess,
Thank you for your fantastic review! We’re thrilled to hear that you’re loving your new Pioneer 50" Class LED 4K UHD Smart Xumo TV. It’s great to know that the picture quality and sound have exceeded your expectations, especially at such a great price. We’re glad you don’t even need a sound bar! We appreciate your feedback and are happy you chose us for your purchase. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Great for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works good, nice and clear and crisp. Wish the volume was a tad bit higher, changing fro YouTube to Netflix there’s a difference
I would recommend this to a friend