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Customer Ratings & Reviews

Model:
PN50-751-24U
SKU:
6543648
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Customer reviews

Rating 4.4 out of 5 stars with 2779 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,779 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my son still works great we watch all our movies on it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re happy to hear that the TV has been a perfect gift for your son and continues to perform well. It’s great to know that it’s become a reliable part of your movie nights and family time. Your feedback highlights the lasting quality and enjoyment this product brings, and we truly appreciate you taking the time to share that with us. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Connectivity Issues / Persistent Offline Error

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistent connectivity issues from day 1. Offline error repeatedly appears on screen. Resetting doesn’t help. I have a stable business class wifi connection and no other devices experience any issues. Connectivity issues cause screen to pause and video/audio to misalign. Contact support and received a replacement. Replacement does the same thing with the addition of exiting apps and power cycling. Sound also seems lower than expected, but that alone wouldn’t have been cause for concern. Taking TV back to exchange for an entirely different brand.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Pioneer - 50" Class LED 4K UHD Smart Xumo TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Pioneer Support
      Angela
      http://www.usca.pioneer-tv.com/en/index.html?c=US BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a clear picture, just what I needed. Just in time for my favorite sports and late night news. It was easy hook up and minor adjustments needed to get the perfect clarity and focus. I am enjoying my purchase. I'm thinking making a second purchase. I will be recommending this television to my friends and family. Will definitely be perfect timing for football season and game night for the guys. The sound and quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Decent inexpensive tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little tv good picture and sound. Easy set up .Purchased on sale around 200.00 added 5 yr warranty. 250.00 and no worry's. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I can see everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this TV. The brilliant bright colors. The size, everything about it has me thinking I made a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the best store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best deal I've ever found. This is the best deal I've ever found! So easy to buy! And the order arrived earlier than expected! I'll definitely be on the lookout for more promotions like this.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JhoanG, thank you for your amazing review! We’re thrilled to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV was the best deal you’ve ever found and that the buying process was so easy. It’s great to know your order arrived earlier than expected and that you’re excited for future promotions. We truly appreciate you choosing Pioneer! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TeleTv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and fits well on my wall which I use daily

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the review! We're so happy to hear that your Pioneer TV has a great picture and fits well on your wall. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    guest room tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect tv for our guestroom. The grandkids loved it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello lisa. Thank you for sharing your experience. We’re glad to hear the TV is a perfect fit for your guestroom and that your grandkids enjoyed it. It’s always rewarding to know our products are bringing joy and comfort to families. Your feedback is appreciated and helps us continue offering quality entertainment solutions for every space.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at this Price Point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV. It's just the right size and looks great. The sound quality is above average, which makes it acceptable at this price point. I can definitely recommend this TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, Drew! We're so glad to hear that your Pioneer 50" Class LED 4K UHD Smart Xumo TV is the perfect size and delivering a fantastic viewing and sound experience. It’s wonderful to know it’s meeting your expectations and that you’d recommend it—thanks for sharing your thoughts! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great tv for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for price. Got on sale for lil over 500 and setup was easy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is amazing. The quality and size is everything I needed. The ordering process was fast and easy and everything was delivered great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love My Xumo TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xumo TV, great picture, apps, and easy to use.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi KimF,

      Thank you for your wonderful review of the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We’re thrilled to hear that you love the picture quality, apps, and ease of use. Your feedback means a lot to us and helps us continue to improve our products.

      If you have any other thoughts or need assistance, please don’t hesitate to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great bedroom tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure about this brand of product(I usually only buy LG or Samsung) but after reading the reviews I’m glad I purchased this for my kids room! Great quality picture for the price and does its job! It even came with a speak in universal remote which is a plus for the kiddos! I will be purchasing one for my daughter in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was very easy to setup. The picture quality is great and has many adjustable options. Easy to attach to table stand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First Time Buyer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this TV, I was a little confused because I'm used to Fire TV. However, once I made myself familiar with the functions and features of the TV, the confusion went away. Picture and sound qualities are great. Price is also very reasonable.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, Vick! We're glad to hear that you found the Pioneer 50" Class LED 4K UHD Smart Xumo TV to be a great choice once you got familiar with its functions and features. It's wonderful to know that you're enjoying the picture and sound quality, and that you found the price to be reasonable. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've bought. I like it much better than the Samsung Smart TV. Easy to use, great picture, and just an overall great TV,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Good picture quality, easy to set up, and has a multitide of inclided apps.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive review of the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you are enjoying the picture quality and find it easy to set up. It's great to know that you are also pleased with the variety of apps available on the TV. If you have any questions or need assistance in the future, please feel free to reach out to us. We value your feedback and hope you continue to enjoy your new TV. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great buy. Beautiful picture, color and clarity. I would recommend this product to anyone looking for a 50" LED TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Panasonic 65"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent picture. Great value for the money. Would highly recommend it for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. It has bluetooth with no lag. It has dolby vision. Hdr looks good. Its not heavy. 4k and if I put my xbox series x in hdmi mode it will play games in 120hz 1080p mode. The only two things it doesnt seem to have is 120hz 4k mode and freesync. But I dont get screen tearing with it on the series X at all. I only paid 170 somthing dollars for it on black friday for a 50 inch 4k smart tv. Im really enjoying it. Thanks for the good deal. And I got the 5 year geek squad warranty for a few bucks more. Im happy.

    I would recommend this to a friend