Customer Ratings & Reviews
- Model:
- PN50-751-24U
- SKU:
- 6543648
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
As expected after getting one that wasnt damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one came in shattered was able to get a replaceent sent out and it was perfect and works great. Nice crisp picture and easy to set up
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, MandyC! We're sorry to hear about the initial issue with the shattered TV, but we're glad the replacement arrived in perfect condition. It's great to know that you're enjoying the crisp picture and easy setup of your Pioneer 50" Class LED 4K UHD Smart Xumo TV.
If you need any further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use, Picture quality
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, easy to set up Amazing price Great sound
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv nice picture and the xunotv great show I highly recommend this TV. Whoever wants to buy it. Wait picture works great. They had it on sale for 199. I don’t know how much it is now but if you have a chance buy it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi MichaelB,
Thank you for sharing your positive experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! It’s fantastic to hear that you’re enjoying the great picture quality and the Xumo TV features. Your recommendation means a lot, and it’s wonderful that you got it at such a great price.
Your feedback is valuable and helps others make informed decisions. If you have any further questions or need assistance, please feel free to reach out. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
Pioneer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture I like the interface good sound good price for a TV
I would recommend this to a friendIt's great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its got a sharp picture and sound is good. Couldn't pass up the sale price.
I would recommend this to a friend- Pros mentioned:Picture quality
Good picture… Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the picture is good screen quality is good for its price point, the sound more than makes up for the screen quality. Setup was very easy no problems there, streaming seems pretty smooth. Perfect tv with a good number of options.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RichardE, thank you for your fantastic review. Glad you are happy and satisfied Rest assured that we will continue to provide the best and excellent service. Feel free to ask if you need further assistance! -Yanne | Pioneer Support | https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Ease of use, Picture quality
Insignia 55" tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, great deal. Easy to set up, love it!
I would recommend this to a friend 
Great TV and quality. Bad software
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Only complaint is built in software is a bit slow. Ended up buying a roku box to use instead.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello TimothyM. Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the great picture and overall value of your TV. Your input about the built-in software is appreciated, and it’s great that you found a solution that works well for you. We’ll continue striving to provide products that meet customer expectations.
Keith | Pioneer Support
Pioneer TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great picture and sound would recommend it
I would recommend this to a friendWork really good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy watching the different features an this tv
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Awsome vavle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Very easy to use and great pocture
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Easy to setup and very nice picture.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV, high quality and easy to use. Really good.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Internet connectivity
Excellent Picture, but....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing television with a great picture and wonderful sound range...BUT... After a day the picture kept freezing up with the sound continuing and I continually had to unplug the television for about 30 seconds and plug it back in. It cannot find any WiFi without being manually entered. This could well be the best television I ever purchased if not for technical connectivity issues. I definitely rate the television 4/5 stars , but the software behind it I give one star. If you like to power down and unplug your television and then reboot it every few hours you might give it a higher rating.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RobW,
Thank you for taking the time to review our Pioneer - 50" Class LED 4K UHD Smart Xumo TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.
Pioneer Products
Nikki
Please visit https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Price
Great Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I bought it as a gift for my mom which she really needed a new television. It’s perfect for her. The price was amazing. I’m really happy with this product.
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. It has the xumo app built in. Would definitely recommend.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DanielC! We're so glad to hear you're enjoying the Pioneer 50" Class LED 4K UHD Smart Xumo TV and making the most of its built-in Xumo app. It’s great to know it’s delivering both value and convenience—your recommendation means a lot! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Pioneer TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was Super easy set up and the picture is amazing
I would recommend this to a friend - Cons mentioned:Operating system
Starter TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV I use it for the bed room. The remote feels good on the hand. One thing that got some time to get used to was the software different from my previous tv but overall good
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, JonathanS! We're glad to hear that you're enjoying the TV and that the remote feels comfortable. We appreciate your patience in getting used to the new software. Your feedback is valuable to us! Patricia | Pioneer Support
- Pros mentioned:Picture quality, Price
Buy it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Great buy for the price. Apps work smooth.
I would recommend this to a friend - Pros mentioned:Picture quality
Good value when on sale….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this to replace our Samsung that we moved into another room. Overall a good picture with a great sound…
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you are satisfied with the picture quality and sound of your new purchase. It's great to know that it has met your expectations and serves as a good replacement for your Samsung. Your satisfaction is important to us, and we are committed to providing products that enhance your experience.
Keith | Pioneer Support