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Customer Ratings & Reviews

Model:
PN50-751-24U
SKU:
6543648
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Customer reviews

Rating 4.4 out of 5 stars with 2779 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,779 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience. My first tv was delivered cracked. I called and they corrected the problem immediately. TV has great picture and sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, AngelaS! We're glad you're enjoying the Pioneer 50" Class LED 4K UHD Smart Xumo TV and that we were able to quickly resolve the issue with the first delivery. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Tv upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great model to replace an older product. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Xumo a plus for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picure & sound. This Smart tv is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. picture is good setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Value tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for its value. Good for watching all tore favorites

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, Chip! We're glad to hear that the Pioneer 50" Smart Xumo TV is delivering excellent value and helping you enjoy all your favorite shows—it's always rewarding to know our products are adding to your entertainment experience! Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv kids love playing games on it they use it as a gaming tv.Sometimes watch tv on him

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, RoyP! We're delighted to hear that your kids are enjoying the Pioneer 50" Class LED 4K UHD Smart Xumo TV for gaming and entertainment. It’s great to know it’s serving multiple purposes and providing a great experience. Your support is appreciated! Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for less

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Picture great. Easy to program and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at an economical price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, it does everything it should, and the price was even better!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RaquelJ! We're so happy to hear that you're loving your Pioneer 50" Class LED 4K UHD Smart Xumo TV and that it’s delivering exactly what you were looking for—especially at such a great price. Your feedback truly captures the value and performance we aim to provide! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use . Loud and functionally solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price! Bought it for my son and he loves playing his games on it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Very low sound volume. But picture and internet connection is solid.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, OttoV! We're glad to hear that you find the Pioneer 50" Class LED 4K UHD Smart Xumo TV to be a good value with a solid picture and internet connection. We're sorry to hear about the low sound volume, and we appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    This tv is the best I've ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my tv. It was very easy to set up. It is very clear and the quality is very good. It's also light weight.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RochelleHarris, for your enthusiastic feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you love your TV and found it easy to set up. It's great to know that you're impressed with the clarity, quality, and lightweight design. Your positive experience is important to us, and we're glad the TV meets your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv work great once we figured it out. These smart tv are awesome.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Jack! Glad to hear it’s working great—once you get the hang of smart TVs, they really are awesome. Enjoy the 4K experience!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Lovei It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a buy and they even delivered it free and I was amazed it was right on time delivered so happy with my new TV thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good for the price. Use it in the kitchen so picture isn't the most important. OS is a little slow, but do like Xumo since it does have the Spectrum app. Other than Roku, hard to find OS that has Spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    TV power failed on second day.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture was nice. Software is annoyingly slow. The TV only powered on for 1 day. Day two it was dead. Tried resetting and leaving unplugged for more than 60 seconds. Tried holding the power button in for it to reset. Returned to the local store for a refund. Got a TCL for about $70 more. Much better TV in my opinion and it turns on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Picture and sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and excellent sound. Easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality screen and sounds good the apps do not get frozen

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality budget television

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for my son last year for Christmas. He has enjoyed playing his video games and watching Youtube without any issues. Great budget television without losing quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money, frugal Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fare the smart tv has been great, will it stand the test of time who knows. the speed is fast, but that depends on your internet also.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi MarioK, thank you for your honest feedback! We’re glad to hear your Pioneer 50" Smart Xumo TV is performing well so far, with fast response and great functionality. You’re absolutely right—streaming speed does depend on internet quality, but the TV is designed to keep things smooth and responsive. We hope it continues to impress for years to come! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer