Customer Ratings & Reviews
- Model:
- PN50-751-24U
- |
- SKU:
- 6543648
Customer reviews
Rating 4.4 out of 5 stars with 2779 reviews
(2,779 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. No complain at all. Crispy picture. I use an fire stick for fast access.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, HenryD! We're delighted to hear that you're enjoying the great quality and crispy picture of the Pioneer 50" Class LED 4K UHD Smart Xumo TV. It's fantastic to know that it meets your expectations and that using a Fire Stick provides you with fast access. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wonderful picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful picture quality… using this as a display, not a tv, and our content looks incredible
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Lights, for your fantastic review! We're delighted to hear that our Pioneer 50" Class LED 4K UHD Smart Xumo TV is delivering incredible picture quality for your display needs. Your positive feedback means a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv it is my 2nd Pioneer TV and they are great
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, PS4rocks! It’s awesome to hear that this is your second Pioneer TV and that both have been great experiences. We truly appreciate your continued support and are glad the TV is delivering the quality and features you enjoy! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Reasonable priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has great qualty. The picture plants perfect.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for sharing your experience, AngieB! We're thrilled to hear that you're enjoying the impressive picture quality of your Pioneer 50" Class LED 4K UHD Smart Xumo TV—it’s always wonderful to know when a product enhances your viewing experience. Your feedback truly brightens our day and inspires us to continue delivering great entertainment solutions! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Puoneer 50” LED 4K Smart TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good 50” Pioneer Smart TV. Does everything you need!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great review, Dutchdragon! We're glad to hear your Pioneer 50" Class LED 4K UHD Smart Xumo TV is delivering everything you need in a smart TV. It’s always awesome to know when a product fits just right—thanks for sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very good TV just not without control problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Sound is fine. Ordering other apps is not intuitively obvious at least to this octogenarian. The TV wants to shut down even when we are in the room watching. Don't know how to adjust that if it is possible.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
My truck 123
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price picture quality and sound is better than expected
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Mytruck, for sharing your experience with us. We're delighted to hear that you're impressed with the picture quality and sound of your TV. Providing great value at an affordable price is always our goal, and it's wonderful to know it exceeded your expectations. We truly appreciate your support. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv couldn’t be happier great price for the tv
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, user862076! We're so glad to hear that you're loving your Pioneer 50" Class LED 4K UHD Smart Xumo TV and that it’s been a great value for you. It’s always rewarding to know our products are bringing satisfaction and joy—your feedback truly means a lot! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Must buy and right price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and great value! Great setup for the kids
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, MatthewH! We're so happy to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV is delivering awesome picture quality and value for your family. It’s wonderful to know it’s been a perfect setup for the kids—enjoy all the great moments ahead! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Top tier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an amazing deal and by far a great purchase. Great quality!!
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Excellent TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and at an excellent price, I really liked it, I recommend it to everyone, buy it and a good brand
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great deal great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits the need, great price great picture. You can spend more but why. This is a smart tv with smart pricing
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, MichaelP! We're delighted to hear that your Pioneer 50" Class LED 4K UHD Smart Xumo TV fits your needs perfectly. It's great to know that you're enjoying the picture quality and the value it offers.
If you have any other feedback or need assistance, feel free to reach out. Enjoy your smart TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Easy to set up, hang, and use. Good picture and standard apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Haunted TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture and good features. But the one I received from Best Buy is haunted. It turns itself on in the middle of the night. Typically around 1 am. It wakes me up because it sounds like someone's in the house. The dogs are afraid of the Pioneer XUMO. It sometimes turns on during the day too. But mostly, at night. I have to turn off the power strip to stop the ghost in the machine from reaching out to us almost every night.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RobertR! I am truly sorry to hear about the issues you have been experiencing with the Pioneer XUMO TV you purchased from Best Buy. It must be unsettling to have the TV turning on in the middle of the night, causing disruptions and fear for you and your dogs. This is not the quality of product that we want to provide to our customers, and I would like to offer assistance covered by the manufacturer's warranty. Please call 1-888-287-7658 so we can resolve this issue for you as soon as possible.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great for the price, however the sound is a little underwhelming but not terrible. My only issue is the menu is very slow, switching app to app was a little tedious because of how slow it was.
I would recommend this to a friend - Pros mentioned:Price
Rated 3 out of 5 stars
Just ok, kind of disappointing.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok but i wouldn't buy it again. Got it because a bedroom tv went out at an inconvenient time. Out of the box it went well setting it up. The problem is, i have screaming services that i thought would be compatible with this tv but turns out they want you can't log in to them. They want you to cancel your accounts and sign up through xumo at their prices. Other than that, it would be a great affordable tv.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We’re glad to hear that the setup process went smoothly for you. However, we’re sorry to learn about the issues you faced with streaming services. We understand how frustrating it can be when things don’t work as expected.
We appreciate your feedback and will pass it along to our team. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Almost great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and picture are excellent but not easy to sync with Firestick
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, JamesP! We're glad to hear that you're enjoying the excellent sound and picture quality of your Pioneer 50" Class LED 4K UHD Smart Xumo TV. Your insights are valuable to us, and we appreciate you sharing your experience! Jeth | Pionner Support.
- Pros mentioned:Price
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Good for streaming. Will definitely buy again
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, DeandreW! We're glad to hear the TV is delivering a solid streaming experience and great value—it’s always exciting to know when a product meets expectations so well that you'd consider buying it again. Your support truly means a lot! Jeth | Pioneer Support.
Rated 4 out of 5 stars
Pioneer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still learning the features, sometimes it doesn't respond the way that I think it should.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Queensugar. Thank you for your feedback. We appreciate you taking the time to share your experience as you continue to explore the features. We understand that responsiveness can sometimes vary, and your input helps us identify areas for improvement. We’re glad you’re giving it a chance and hope it becomes easier to use over time.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well. One problem does not support your own server data.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV! We're pleased to hear that it's working well for you overall. Your input regarding server data support is valuable and helps us understand our customers' needs better. We appreciate you taking the time to share your experience. Jeth | Pioneer Support.

















