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Customer Ratings & Reviews

Model:
PN50-751-24U
SKU:
6543648
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Customer reviews

Rating 4.4 out of 5 stars with 2780 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,780 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    In the nick of time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price & did the job after my cat accidently knocked mine down & I had company coming for a few days

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, AimyG! We're glad to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV was the perfect solution after your cat's little accident. It's great to know that it met your needs, especially with company coming over. If you have any further comments or need assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent price,exelent product. Nice pictures and colors.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, ReneB, for your fantastic feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find the price excellent and are impressed with the picture quality and colors. Your positive experience is important to us, and we're glad the TV meets your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv and great price couldnt of gone anywhere else fora beter deal

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello mommabear. Thank you for sharing your feedback. We’re glad to hear that you’re enjoying your TV and found an unbeatable deal. Your experience motivates us to keep delivering products that combine great quality and value for our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for the money,used as my Summer yard tv and plays great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that it has been an excellent choice for you and that it plays great as your summer yard TV.

      If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a great experience with our products.

      Your satisfaction is important to us, and we appreciate you choosing Pioneer. Thank you for your support! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice all around tv for a nice price picture nice and sound is good no complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv sound is amazing easy to work great price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback, RodrickV! We're delighted to hear that you're enjoying the great quality, amazing sound, and ease of use of your Pioneer 50" Class LED 4K UHD Smart Xumo TV. It's fantastic to know that you also found it to be a great value. We appreciate you sharing your positive experience with us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Concerning Issues to Be Aware Of

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well just set this TV up today 12/6/23. So far set up was easy, sound works perfectly and can volume is powerful when increased. All of my favorite apps work with the exception of STARZ. I contacted xumo and was told I have to cancel my subscription and sign up with them I replied “absolutely not’! Customers will have to pay Xumo 9.99 a month for STARZ via Xumo, still don’t understand why but Netflix, Hulu, You Tube, MAX and Showtime Anytime no log in issues on existing account. I tried to check for updates under device settings and the message states “update manually - download the latest update onto a USB drive and install it on your TV” . This definitely sucks in 2023 heading into 2024. I’m not certain if I will keep this TV but I wanted a cheap TV under 200 as I paid over $300 for a Samsung 50’ Smart TV at Best Buy which lasted a year and half before 1/2 the screen blurred. Samsung did replace the screen and the same issues occurred a few months later. I know you get what you pay for but wanted to put the issues I’ve experienced out there. Stay Tuned for further Updates.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JoJoMat,

      Thank you for the feedback. We do apologize for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Pioneer Support,
      Renee
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid budget tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the easy interface and the high picture quality for the price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Aidan, for your positive feedback! We're pleased to hear that you appreciate the easy interface and high picture quality of the Pioneer 50" Class LED 4K UHD Smart Xumo TV, especially at such a great price. Your satisfaction is important to us, and we appreciate you sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good television, great quality, I’m glad i bought it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, MauricioLlanes! We're glad you're happy with the Pioneer 50" 4K UHD Smart Xumo TV and that you're enjoying its great quality! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Cheap price but not a Cheap TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every so often it’s a bit slower to process streaming apps. Great clear picture. Great with sound and my sound bar. Easy set up and great price.

    I would recommend this to a friend
  • Cons mentioned:
    App support

    Rated 5 out of 5 stars

    Great picture and sound quality for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t carry a lot of apps for different networks like you can’t get acorntv so beware look for tv that has latest apps or is able to download them to tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, great picture and sound. I would recommend this television.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi LexiS,

      Thank you for your wonderful review! We're delighted to hear that you found the Pioneer 50" Class LED 4K UHD Smart Xumo TV easy to set up and that you're enjoying the great picture and sound quality. Your recommendation means a lot to us!

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TVs are only affordable electronics these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality item. Thank God for tvs because the average person can’t afford much else these days :(

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello CAM1. Thank you for sharing your thoughts. We’re glad to hear that you’re satisfied with the quality of the item. We understand how important it is to have access to reliable entertainment, especially during times when affordability is a concern for many. Your feedback means a lot and helps us continue offering products that bring value and comfort to our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv nice picture the volume seems low but overall great tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi DanilleS, thanks for the feedback! Happy you’re enjoying the picture quality. A soundbar could be a nice upgrade if you’d like more volume.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, kinda slow-ish processor. Had some issues with certain apps, but nothing that wasn’t resolved. For the price, I’m not mad at it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50" Pioneer Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set up. We are still learning its use. It would be nice to have the user book to access information instead of having to go on line. Great picture and the price was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv shows a great picture.Love the quality for the price. That's why I love shopping at Best Buy you can find great deals.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and quite responsive, great sound and sleek look! I love it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you love it and are enjoying the responsive performance, great sound, and sleek look. Your satisfaction is important to us, and we appreciate your support. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's terrific! Great picture and easy to navigate.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi user870914,

      Thank you for your terrific review! We're thrilled to hear that you're enjoying your Pioneer 50" Class LED 4K UHD Smart Xumo TV and that you find the picture quality great and the navigation easy. If you have any questions or need further assistance, please feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Tv, clear picture. No problems at all. Would recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Mkelsey92, for your feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the clear picture and have had no issues. Your recommendation means a lot to us. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer