Customer Ratings & Reviews
- Model:
- PN50-751-24U
- |
- SKU:
- 6543648
Customer reviews
Rating 4.4 out of 5 stars with 2780 reviews
(2,780 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and performance. What a great purchase!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
XUMO TV REVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, great sound, great price. Definitely a good value
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazind tv, amazing quality for picture and sound,
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JuanP, it's fantastic to hear that you're enjoying the amazing picture and sound quality of your Pioneer 50" Class LED 4K UHD Smart Xumo TV! Thanks for sharing your positive experience. If you have any questions or need any tips on getting the most out of your TV, feel free to ask. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this tv purchase. I got this for my son to play his video games on and so far I haven’t had any complaints or issues with the tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Tiffizhot2def! It's wonderful to hear that you're very pleased with your purchase of the Pioneer 50" Class LED 4K UHD Smart Xumo TV from BestBuy! Providing a seamless experience for your son to enjoy his video games is certainly a great investment. It's great to hear that you haven't encountered any complaints or issues with the TV so far. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Wishing your son many enjoyable gaming sessions ahead! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality !! I would recomend highly this product
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your enthusiastic feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you are impressed with the quality and would highly recommend it. Your satisfaction means a lot to us, and we're thrilled that you love your purchase. Jeth | Pioneer Support.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, easy to use for Seniors. Big numbers and screen display
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your wonderful feedback on our Pioneer 50" Class LED 4K UHD Smart Xumo TV! We are thrilled to hear that you find the TV easy to use, especially for seniors. Our team strives to create products that are user-friendly and accessible to everyone, and it’s great to know that our efforts have made a positive impact on your experience.
If you have any further suggestions or need assistance, please don’t hesitate to reach out. We appreciate your support and hope you continue to enjoy your new TV!
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
50” smart tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the quailty is so good and the sound is amazing. i would 100% recommend!
I would recommend this to a friend Rated 2 out of 5 stars
I expect more from a smart tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fine, sound is average. Unfortunately this tv is built with apple play integrated so good luck screen mirroring any of your samsung or android devices. Its OS is also incredibly slow, despite being connected to fiber optic internet via ethernet cable. I got it on sale for 100 or so off, if it werent on sale id have returned it
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Would recommend.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for what you get. Thinking about getting another
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Misa, for your kind words about the Pioneer - 50" Class LED 4K UHD Smart Xumo TV! We're glad you're enjoying the value and are considering another. We appreciate your feedback. - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv . Picked it up on sale for less then 200$ can’t complain
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is good for the price point. Got this television when it was on sale and I am glad I did.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good solid TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad TV for the money - has really good sound & a good picture but it lags a lot, which prevents me from giving it 5 stars.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best picture isnt just at the theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unexpected and thrilled about this tv in mores ways than i could of imagined. All i can say is if opportunity knocks to aquire one of these beauties, run and snag one up asap.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
The best quality..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh yeah likely to get thans in best buy store have no complaints. Love.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
Excitedly Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very excited at the prospect of snagging a modern day Pioneer brand TV! Unboxed and got it set up... I was impressed by both the picture and sound quality; was superior to similar competitor products in my opinion. Unfortunately, the TV I received was defective; with either a faulty coax jack or a non-functioning tuner. Streaming apps and HDMI ports worked, but the TV would not recognize the antenna input nor pick-up/program cable channels to watch live TV. I attempted to troubleshoot the issue myself first, unsuccessfully. Ended up engaging with Pioneer Customer Care. They were friendly and attempted multiple troubleshoots as well, but were ultimately unsuccessful in resolving. Ended up having to return the defective TV, without an offer of replacement. Disappointed.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review comments. This TV does support tuning television channels from an attached antenna but does not include tuning capability for Cable TV. We will consider adding this feature to the TV with a future software update.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good solid tv for the price. Tv has everything you need and good picture. Not a main living room tv but great gym/guest room tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my parents. They are both in their mid 70’s. It was an easy set up. Great picture, especially for the money.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
RECCOMMEND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE PICTURE AND SOUND QAULITY IS AMAZING. AND AN EXPERIENCE.
I would recommend this to a friend Rated 5 out of 5 stars
Thanks Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture. Great price. Fast shipping. Great packaging
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear you’re enjoying the Pioneer 50" Class LED 4K UHD Smart Xumo TV and appreciate your comments on the picture quality, price, and fast delivery. It’s great to know the packaging met your expectations as well. If you have any questions or need tips on maximizing your viewing experience, we’re here to help. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Outstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv for the price. Easy to set up and the picture is perfect
I would recommend this to a friend

















