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Customer Ratings & Reviews

Model:
PN50-751-24U
SKU:
6543648
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Customer reviews

Rating 4.4 out of 5 stars with 2780 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,780 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is perfect good quality you will not waste money if purchasing this tv

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. Great Price. XUMO tv is costing more...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my mom for her birthday and she absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for what i needed got it for my mother in law, she lives it and easy for her to work the remote.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re happy to hear that the TV was a perfect fit for your needs and that your mother-in-law is enjoying it. It’s great to know the remote is easy for her to use, making the overall experience smooth and convenient. We appreciate your feedback and are glad the product is serving its purpose well.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, great picture and sound quality great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    YAAaaaasssS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV IS ERRTHANG!! THE SOUND THE PICTURE QUALITY THE LOOK & MOSTLY THE FEATURES...U CAN ALSO TALK TO UR REMOTE!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your excitement about the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you are enjoying the sound, picture quality, look, and features of the TV, especially the ability to talk to your remote. If you have any questions or need assistance with your purchase, feel free to reach out to us. Enjoy your new TV! --Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price I bought the TV because my prior TV had broke and wanted a cheap option for the moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Thumbs Up I bought this for when we have company over for the extra bedroom. I love it & the price was great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the positive feedback. We’re glad to hear the TV has been a great addition for your guests and that you’re happy with both its performance and price. It’s always rewarding to know our products bring satisfaction and value to our customers. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the spare room. Delivery was on time, and no damages to the product. I do not normally buy from Best Buy, but this time they did great. I especially liked not going to the store and having the item delivered.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review! We're pleased to hear that the Pioneer 50" Smart Xumo TV was a great purchase for your spare room and that the delivery process went smoothly. Enjoy your new TV!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a darn good tv, best quality for the money!!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on our Pioneer 50" Class LED 4K UHD Smart Xumo TV. We are thrilled to hear that you find it to be a great value and that it meets your expectations in terms of quality.

      At Pioneer, we strive to deliver products that enhance your viewing experience, and it's wonderful to know that our TV has resonated with you. If you have any further thoughts or suggestions, please feel free to reach out. We appreciate your support and hope you enjoy many hours of entertainment with your new TV! BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv picture. We are unable to get direct TV stream. Wish it would offer more things like Roku TV's do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best t v ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good t v and the price was great and we enjoy every minute of it thanks very much i really appreciate it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PIONEER Xumo TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great picture quality and smart tv. I did not know to expect, but pleasantly surprised and the quality of this tv. Pioneer might be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than top brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, XUMO TV has good films

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, CristanR! We’re thrilled you’re enjoying the value and the Xumo TV experience. It’s great to know the content selection meets your expectations. If you’d like tips on exploring more features, we’re here to help! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is awesome. The picture is vivid. I gave this 3 stars because the tv did not come with the screws to stand the tv up and I keep getting the run around about how to get them.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We're thrilled to hear that you find the picture quality to be vivid and awesome!

      We sincerely apologize for the inconvenience you've experienced regarding the missing screws for the stand. This is certainly not the experience we want our customers to have. Please know that your feedback is important to us, and we want to help resolve this issue for you.

      To assist you further, we recommend reaching out to our customer support team directly. They will be able to provide you with the necessary information on how to obtain the screws you need.

      Thank you for your understanding, and we hope to help you enjoy your TV to the fullest soon! BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand is very nice no complaints... had to return it because I found a bigger and better deal

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and less expensive product to buy,so far I have it for 5 months and it hasnt given any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality for great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great good value. I found it as a deal of the day for $149.99. I am very happy with it so far.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review of the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're so glad to hear you're enjoying the great quality and value—especially at such a fantastic Deal of the Day price.

      We appreciate you sharing your experience and hope the TV continues to exceed your expectations. If you ever need assistance or have questions, feel free to reach out. Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture and sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and you can't beat the price. I am very impressed with the built in sound quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Flatscreens for office use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We set these up in our offices to display media at our apartment community offices and they work extremely well for our needs. I would recommend this Smart TV.

    I would recommend this to a friend