Customer Ratings & Reviews
- Model:
- PN50-751-24U
- |
- SKU:
- 6543648
Customer reviews
Rating 4.4 out of 5 stars with 2782 reviews
(2,782 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and nice price. Perfect for our spare bedroom.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, Kenneth! We're glad to hear that the Pioneer TV is working great in your spare bedroom and that you found it to be a nice price. If you have any questions or need assistance in the future, feel free to reach out to us. Enjoy watching your favorite shows on your new TV! Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great for short rental
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Easy to setup. Was able to mount TV with no problem.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality I love it! Audi on and wifi connections are great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
GREAT DEAL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful picture. Large, Smart and an unbelievably great deal!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pionner 50 xumotv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. also the preice is affordable. And sound and picture is amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best deal for a TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and great picture. 4K quality and beautiful picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love pioneer brand. The picture is clear and the sound is great. My children are enjoying our new tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and the quality is great! This tv looks fantastic hanging on my wall!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works find I like it could be better but i like it
I would recommend this to a friend - Cons mentioned:Internet connectivity
Rated 2 out of 5 stars
Not happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in September 2024 and it’s always having issues connecting to the internet. It shows that the internet is connected but it won’t play any apps. It’ll stop working several times during a show. Today it hasn’t worked at all. None of our other devices have any problems with the internet. Not pleased with this tv at all.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV, SharonE. We understand your frustration with the intermittent internet connectivity issues and the complete failure today.
We recommend contacting our Pioneer customer support team (1-800-421-1404) for assistance in troubleshooting the issue. They may be able to provide guidance on resolving the problem or offer further support options.
We value your input and strive to continuously improve our products. - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Remote control
Rated 2 out of 5 stars
Not sure
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Great value for the price, but a major flaw makes it hard to recommend. If the remote stops working, there’s no way to navigate the menu, adjust the volume, or access settings because syncing a new remote requires menu access. It’s a frustrating chicken-and-egg situation with no workaround. Unfortunately, this oversight ruins the experience and explains the low cost. I wouldn’t buy it again for this reason."
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, RabiaS. We appreciate you sharing your honest review of the Pioneer - 50" Class LED 4K UHD Smart Xumo TV.
We understand your frustration regarding the potential issue with the remote and its impact on accessing TV settings. We will share your feedback with the relevant teams for further review and potential improvements.
We value your input and strive to continuously improve our products. If you have any questions or need further assistance, please don't hesitate to reach out our Pioneer customer support team (1-800-421-1404). - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works amazing the quality looks great and it feels heavy duty
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi IvanP! Thank you for your positive feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV. We’re thrilled to hear that you’re finding the TV to work amazingly and that you’re pleased with the quality.
We’re also glad to know that you appreciate the sturdy build of our product. We strive to provide our customers with durable and high-quality products, and your feedback affirms the hard work we put in every day.
We appreciate your support and look forward to serving you again in the future. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality everything i needed when i bought it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your fantastic review! We're glad to hear that you're enjoying your Pioneer 50" Class LED 4K UHD Smart Xumo TV and that it has everything you needed. If you have any questions or need assistance in the future, feel free to reach out. Happy viewing! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Rated 5 out of 5 stars
Love this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv for the price. Specs are great! Been recommending
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, just as advertised…purchased online and walked into the store an hour later to pick it up!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound are good for guest room. Good tv for the price
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great value!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful value for the money and the Xumo TV is as good as Roku!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback! We are pleased to hear that you found our product to be a great value for the money. We take pride in offering high-quality products at affordable prices. We are also happy to hear that you are enjoying the Xumo TV feature on our device and that you find it to be just as good as Roku. Keith | Pioneer Supporthttps://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Tv for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter for Christmas and she absolutely loves it! It has a great picture
I would recommend this to a friend Rated 5 out of 5 stars
Great t.v
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this t.v its still going strong!! Its been over a year and no issues
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Brittney! A year of smooth performance is always great to hear. We’re glad your TV is still going strong and keeping you happy!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV. Great Price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is large. Picture is very clear. Love watching movies on this TV. Better than I expected.
I would recommend this to a friend

















