Customer Ratings & Reviews
- Model:
- PN50-751-24U
- SKU:
- 6543648
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Bedroom TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for that price. Clear image and good size.
I would recommend this to a friend Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quailry tv. It was at a good price. I want a second one now.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, Happy! We're thrilled to hear that you're enjoying the quality and value of your Pioneer 50" Class LED 4K UHD Smart Xumo TV—so much so that you're already thinking about getting another one! We truly appreciate you sharing your experience. Jeth | Pioneer Support.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st class 50" tv -----(that's all i have to say why do you need 50 characters)
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the awesome shoutout, RonB! We love your straight-to-the-point style, and we’re thrilled to know the Pioneer 50" Smart TV is delivering a first-class experience. Your feedback means a lot and definitely puts a smile on our faces! Jeth | Pioneer Support.
Very happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy for the money. very impressed by the sound system no need for a sound bar in a small room. Only weakness is no up scaling to 4k but native 4k broadcasts like sports are great.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We’re thrilled to hear that you find it an excellent buy and are impressed with the sound system. It’s great to know that it performs well in a small room without the need for a sound bar.
We appreciate your honest feedback about the lack of upscaling to 4K. We’re glad to hear that native 4K broadcasts, especially sports, look great on the TV. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Good tv for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Just wish I could download apps on it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi MichelleG,
Thank you for your feedback! We're glad to hear that you enjoy the great picture quality of your Pioneer 50" Class LED 4K UHD Smart Xumo TV. Unfortunately, this model doesn't support downloading additional apps. If you need any further assistance, feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
recent purchase review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good product, easy setup and friendly customer service.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, waaa! We're so glad to hear you're enjoying your Pioneer 50" Class LED 4K UHD Smart Xumo TV and that the setup was easy and the customer service experience was positive—it’s always great to know everything came together smoothly! Jeth| Pioneer Support.
Ok tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok for what you pay. Screen Images quality is medium, if you compare with other main tv’s brands
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on our Pioneer 50" Class LED 4K UHD Smart Xumo TV. We understand that the screen image quality may not meet your expectations compared to other main TV brands. We take responsibility for this and appreciate your honest input.
Please reach out to our customer support team so we can discuss alternative solutions to enhance your viewing experience. We're here to help and ensure you get the best performance from our products.
Thank you for choosing Pioneer, and we appreciate your understanding and patience. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
Perfect. Wall Mounts Easily.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super value for the price. Use it for work displaying charts and graphs and it works great. Does wall mount easily.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Taylor,
Thank you for your fantastic review! We're thrilled to hear that our Pioneer 50" Class LED 4K UHD Smart Xumo TV offers great value for the price and works well for displaying charts and graphs at work. It's wonderful to know that it mounts easily on the wall. Your satisfaction is our top priority, and we appreciate your support. Patricia | Pioneer Support
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, very easy to use and very intuitive
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, RebelC! We're so glad to hear that you're enjoying how easy and intuitive your Pioneer 50" Smart Xumo TV is to set up and use. It's always rewarding to know the experience is smooth and user-friendly—your satisfaction truly means a lot to us! Jeth| Pioneer Support.
Manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great. It has a small wrinkle in the white film that is somewhat noticeable up close.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We're glad to hear that the TV works great for you. We apologize for the small wrinkle in the white film that you've noticed. Your feedback is important to us, and we'll share it with our team for quality improvement. If you need any assistance or have further concerns, please don't hesitate to reach out to our customer support team. We're here to help. Ivy | Pioneer Support.
Television for Living Room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful television! I am pleased with this television and for such a cheap price.
I would recommend this to a friendgreat tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv. price point was great. love the tv. they just keep getting easier to set up.
I would recommend this to a friendPioneer Xumo Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv has been great for me and the young man helped me find it in the store he didn't stop until he found an answer and I believe that's great customer service in my eyes he knew who to ask and if he didn't someone else did so thank you Best Buy Team!
I would recommend this to a friendAnother great transaction!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great deal and a great TV! I am always impressed with the ease of the transactions I do with Best Buy. Things show up on time, i. Good condition, and they work!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive review of the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you found it to be a great deal and that you're impressed with the ease of transactions at Best Buy. It's wonderful to know that your purchases arrive on time, in good condition, and work as expected. Patricia | Pioneer Support
Product is amazing for the deal!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has a very clean and super fast refresh rate for gamers and movies. The 4K capabilities are impeccable and no complaints so far!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DarenP, for your positive feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV! We're glad you're enjoying the picture quality and performance. We appreciate your business! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, the service was excellent, quality is good as well!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Tellirob! We're delighted to hear that you found great value in the Pioneer 50" Class LED 4K UHD Smart Xumo TV and that both the quality and service met your expectations. Your feedback is truly appreciated and helps highlight the kind of experience we love to provide! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Sound cuts out, picture is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, good pic and smart app work fine. The one problem, the sounds sometimes just stops. I've had to turn it off and back on the get sound to work again. Nothing else fixes it.
No, I would not recommend this to a friend One flaw but amazing tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good tv has really good graphics for the price you get it for the only thing thats a bit annoying is sometimes it stutters to turn on all u gotta do is unplug and replug and its brand new it doesnt happen very often tho
I would recommend this to a friend- Cons mentioned:Internet connectivity, Operating system
Xumo is the worst! Stay Away!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever!! The Xumo software is awful! Don’t buy this! The stupid thing disconnects from the internet and then won’t reconnect.
No, I would not recommend this to a friend Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but it just stopped working on me and I only bought it in January
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're so sorry to hear that your Pioneer 50" 4K Smart Xumo TV stopped working so soon after you bought it in January. That's definitely not the experience we want you to have.
For assistance with this issue, please contact our Pioneer customer support team (1-888-287-7658). They will be able to help troubleshoot the problem and explore available options for you. - Mae | Pioneer Support