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Customer Ratings & Reviews

Model:
PN55-R851-26U
SKU:
6623796
$219.99
Save $140
Comp. Value: $359.99

Customer reviews

Rating 4.7 out of 5 stars with 231 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Roku TV, particularly regarding its picture quality and ease of setup. Many find the picture quality to be good once the settings are adjusted. The smart TV features are also well-received, with users noting the easy operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 231 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Good budget friendly tv. The picture is on the lower end of resolution and Sharpness. The Color is vivid. Also more convenient being a Roku tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! The picture is so clear. I’m so happy I was able to get it on sale.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, and thank you for your review. It’s wonderful to hear how much you’re enjoying the TV. A clear picture and a great sale price make the experience even sweeter. We’re glad your Roku TV is delivering exactly what you hoped for. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Greatest TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV. It has amazing picture, amazing sound and amazing quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, and thank you for your review. It’s fantastic to hear how much you’re enjoying your TV — amazing picture, sound, and overall quality is exactly what we hope to deliver. Calling it the “greatest TV ever” truly means a lot. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Picture quality, and sound are perfect. This is the best TV for any streaming service.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these and couldn't be happier!! Going to get 2 more.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Doug! Buying two and already planning on two more, that’s the best kind of feedback. Really glad they’re working out so well for you.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Get the T.V

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Er needed an extra T.V for our Thanksgiving guests. This T.V was perfect and the price was even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have the best 4K Smart TV selectio. Everyone should get themselves a Pioneer it's worth the buy.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AndresM, thank you for the enthusiastic recommendation! We’re honored to be part of your Best Buy experience and thrilled that the Pioneer 55" Roku TV lived up to your expectations. Your confidence in our brand means a lot, and we’re committed to continuing to deliver quality and value. Enjoy your new TV and all the entertainment it brings! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ĝreat tv and all the apps with it!!! For the price it was a greT buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poineer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a smart tv got it for a gift and very pleased

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RandyB,
      Thank you for the great review! We're thrilled to hear that the Pioneer 55" 4K UHD Smart Roku TV was a perfect gift and that you’re very pleased with its value. Offering a great smart TV experience at an affordable price is exactly what we aim for.
      We appreciate you choosing Pioneer—enjoy the new TV! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the money. Roku works perfectly on the tv, nice and fast. Wish the speakers were better, but still a good deal for this tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, and thank you for your review. It’s great to hear the TV has been a solid value and that Roku is running smoothly and quickly for you. Your note about the speakers is helpful feedback, and we’re glad it still feels like a good deal overall. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Roku Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, operating system, Great sound. This newest Roku TV is fast

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Dana Dane! We're thrilled you're enjoying the vibrant display and snappy performance of your new Roku TV. It’s awesome to hear it’s hitting all the right notes for you!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    only have issue with BestBuy login

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product quality and delivery are excellent. only had some hiccup with BestBuy login, which wasn't resolved still, so the purchase couldn't have been done without on-line help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer - 55" Class LED 4K UHD Smart Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV. The only problem was that the remote control wasn't working; they had to send me another one

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the review! Glad the TV itself is working well, and good to hear the replacement remote took care of the issue. Enjoy the setup!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    An old school brand Tv set for a bargain price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv set for a bargain price, where if not at Best Buy!! Indeed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution , Roku interface easy to use and full of apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer 55in Roku smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great price very happy so far with this tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money. Screen quality is different than what I'm used to.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Katherine, thank you for sharing your feedback. We’re glad to hear the TV feels like a good value, and it’s completely normal for the screen quality to differ from what you’re used to. If you’d like to help fine‑tuning the picture settings or have any other questions about the TV, we’re always here to help you.

      Sudeep | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality!! Screen is so clear and bright!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Always trust the pioneer brand. Looks slick and is very nice

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That's great to hear! We're thrilled that you are enjoying your TV and find that it looks slick and is very nice.

      - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Appears will be a great value for the money.

    I would recommend this to a friend