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Customer Ratings & Reviews

Model:
PN55-R851-26U
SKU:
6623796
$219.99
Save $140
The comparable value is $359.99

Customer reviews

Rating 4.7 out of 5 stars with 328 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the fantastic picture quality of this product. They also appreciate its easy setup, convenient size, smart TV features, good connectivity, and light weight. However, some customers were not impressed by its brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 328 reviews
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product for the price. It is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Sometimes the sound isn't as clear as I'd like, otherwise would give 5 stars. It does the job and is a great option for our home!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good stuffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price got it quick with no issues

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thanks for the awesome review! We’re glad to hear your Pioneer 55" 4K Roku TV arrived smoothly and you're loving the value. Mueez | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    55inch Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in luv with Roku Tv and the price is outstanding!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Darlene, thank you for sharing your feedback! We’re so happy to hear that you’re loving your Roku TV and that the value really stood out to you. It’s great to know it’s delivering a viewing experience you’re enjoying. We truly appreciate your support and hope you continue enjoying your Pioneer TV! Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality tv and the picture looks amazing for gaming and tv shows.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Pioneer Customer, thanks for sharing your thoughts! We’re glad to hear your new Pioneer TV is delivering such an amazing picture, especially for gaming and your favorite shows. It’s great knowing the quality is living up to your expectations. We appreciate you taking the time to leave a review and hope you continue enjoying your viewing experience. Vennila | Pioneer Customer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Gallery Mode

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Love the gallery mode. Sound quality is not so great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv for the price. Prefect fit fur my daughters room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price easy to set up good quality image and sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for your feedback, Jimmy! We're glad to hear the Pioneer 55" Class LED 4K UHD Smart Roku TV delivered on value, setup ease, and overall performance. It’s great to know the image and sound quality are hitting the mark—your experience helps highlight what makes this TV a smart choice for everyday entertainment. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great product comes with apple care and ok I will

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv inch of the team is the best option for the

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Pioneer Customer, thank you for sharing your feedback and we’re glad to hear you found a good value in your purchase. We’re happy to know the TV is meeting your expectations and offering useful features for your entertainment needs, as we strive to provide reliable and user friendly products. We appreciate you taking the time to share your experience with us.
      Poojitha | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Absolutely Love..!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love Love Love!!! Has over 500 channels with no cable subscriptions I haven't watched any of my subscriptions since I bought this tv.. want another one just bigger for my living room...!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Love this energy, Latresha! So glad you’re enjoying the huge channel selection and cutting back on subscriptions. Sounds like you’re ready for that bigger one in the living room!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Price, Roku, good picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a spare tv. I bought it for our basement

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Gary, thanks for taking the time to share your thoughts! It’s great to hear the Pioneer 55" Smart Roku TV was the right choice for your basement setup. A solid picture, smooth Roku experience, and a price that makes picking up a spare TV an easy decision, that’s exactly what we aim for. We appreciate you choosing Pioneer and sharing your feedback — Sidhartha | Pioneer. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. The clarity is great however…. It doesn’t use usual mounting screws? I got this tv and a mount and none of the screws fit it and i looked it up and got the special screws it supposedly takes and even those didnt fit. So if you are planning to mount this tv, be prepared for a headache. Otherwise its great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Bad sound from a Pioneer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is fine, but the sound is really substandard...and from a company known for their sound systems. I would never buy this again, even though the price was reasonable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and great price from best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is exceptional. Since the roku comes built in I don't have to worry about extra chords or remotes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. I have a TCL Roku TV also and I like the Pioneer by comparison. My only issue is I have yet to get my Harmony 665 Remote to completely replace the Roku remote (which I was able to do with the TCL unit).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    His and Hers 4K with Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this TV so much that I bought it twice for me and my girlfriend. I like the Roku integration, and I also love the connection of sound to my Pioneer 5.1 surround sound receiver. We are cord cutters so the apps stream great including Airplay from our iPhones.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Wow, that’s fantastic, Damolai! Two TVs and a full surround setup—sounds like an amazing home theater experience. Thanks for sharing your story!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Waiting Hall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the money!!!! These days you want to extend the value of the goods you purchase!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'd be hard pressed to find a 55" Roku HDTV 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd be hard pressed to find a 55" Roku HDTV 4K for around $200. Best buy had the best price and this TV is outstanding made by pioneer who makes the best speakers in the business.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DJBROOKLYNJOHNNY, for pointing out the incredible value of the 55" Pioneer Roku TV. We’re glad the performance and price impressed you, and we appreciate your nod to our audio heritage. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice Family TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price and we love it! It’s a perfect size. I’d like to know where to get another remote. I love the TV is intuitive and simple.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Michael! Really glad the size and simplicity are working out for your family. For an extra remote, Best Buy usually carries Roku replacements online and in-store.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv had an issue with some weird images on the screen, but we were able to have a replacement delivered and it works just fine. Volume is louder than the previous tv we had, so we are having to adjust to new volume levels, but that is our only complaint.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello AmyH. Thank you for sharing your experience. We’re glad the replacement TV is working well and appreciate your feedback on the volume adjustment. Your input helps us continue improving and ensuring our products meet customer expectations.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer