Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
PN55-R851-26U
SKU:
6623796
$219.99
Save $140
The comparable value is $359.99

Customer reviews

Rating 4.7 out of 5 stars with 328 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the fantastic picture quality of this product. They also appreciate its easy setup, convenient size, smart TV features, good connectivity, and light weight. However, some customers were not impressed by its brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 328 reviews
  • Rated 5 out of 5 stars

    Excellent Roku TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Roku TV. I put these TV's in my Airbnb's/VRBO's and guests LOVE THEM! Got the classic name of Pioneer verses some of those other generic/unknown cheap brand names!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello user212334. Thank you for sharing your feedback. We’re thrilled to hear that our Roku TV is a great fit for your Airbnb and VRBO properties and that your guests love the experience. We appreciate your trust in the Pioneer name and remain committed to delivering quality and reliability that stands out from the rest.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great TV, great deal.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this TV online and picked it up in store. Got it home, set up and watching in less than a half hour including having to re-sign into some apps from Roku. Great TV for the price. The only thing I'd recommend is getting a soundbar as the sound is a bit weak.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello JasonK. Thank you for sharing your experience! We’re glad to hear that the setup was quick and easy and that you’re enjoying the TV for the price. We appreciate your suggestion about adding a soundbar for better audio, as feedback like this helps us improve the overall experience. Thank you for taking the time to let us know.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Loved my experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 televisions and they made it very easy for a first time mover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size tv that comes with good sound and focus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good quality, have been watching movies and playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laura

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Pioneer 55" Class LED 4KUHD for sons Birthday gift. Great Price and Excellent customer service. Helped pick one out and carried to my car!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That’s wonderful, Laura! A birthday gift like that is sure to impress. We’re happy the team made the experience smooth and easy for you.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer 55 inch TV review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point this is a good choice, and we are total tech members, so we get their extended warranty on the tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello JeffH. Thank you for sharing your thoughts. We’re glad to hear that you found this to be a good choice at its price point, and it’s great to know you’re taking advantage of the extended warranty through your Total Tech membership. We appreciate your support and hope the TV continues to meet your expectations.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer Roku TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas Gift. I am happy with the purchase. The TV has a great picture and great sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that the Pioneer Roku TV made a wonderful Christmas gift and that its picture and sound quality have met your expectations. This model is designed to offer a smooth, enjoyable viewing experience. We truly appreciate your feedback and thank you for choosing Pioneer. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good TV Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has worked as described. i use the TV outside so sometime the bright sun may impact image

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that your Pioneer TV has been working as described and providing strong value. Outdoor brightness can affect visibility, and we appreciate you sharing how you’re using it. Thank you for your feedback and for choosing Pioneer.
      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Solid tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to pick it up the same day i got it and its pretty easy to put together on a wall mount so long as you have 2 brain cells and some common sense.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello RyanCollins. Thank you for sharing your feedback! We’re glad to hear that the pickup and setup process was quick and straightforward, and that mounting the TV was hassle-free. It’s great to know the experience met your expectations and provided convenience along with value. We appreciate your support!
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    You get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Good budget friendly tv. The picture is on the lower end of resolution and Sharpness. The Color is vivid. Also more convenient being a Roku tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV for my sons room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for my sons room, 12 years old, setup on PS5 and playing Madden 26 and loving it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Dear Customer, thank you for sharing your valuable feedback. We’re delighted to hear that your Pioneer 55" Class LED 4K UHD Smart Roku TV is the perfect fit for your son’s room. It’s wonderful to know that the product meets your expectations. We truly appreciate your support, and thank you for choosing Pioneer.
      Rafay | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    4K Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have the best 4K Smart TV selectio. Everyone should get themselves a Pioneer it's worth the buy.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AndresM, thank you for the enthusiastic recommendation! We’re honored to be part of your Best Buy experience and thrilled that the Pioneer 55" Roku TV lived up to your expectations. Your confidence in our brand means a lot, and we’re committed to continuing to deliver quality and value. Enjoy your new TV and all the entertainment it brings! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Roku Tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, operating system, Great sound. This newest Roku TV is fast

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Dana Dane! We're thrilled you're enjoying the vibrant display and snappy performance of your new Roku TV. It’s awesome to hear it’s hitting all the right notes for you!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Not bad but could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. I really like the free Roku TV channels. The only bad thing is that its difficult to access the my over the air channels through my antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the T.V

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Er needed an extra T.V for our Thanksgiving guests. This T.V was perfect and the price was even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Picture quality, and sound are perfect. This is the best TV for any streaming service.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Roku TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! The picture is so clear. I’m so happy I was able to get it on sale.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, and thank you for your review. It’s wonderful to hear how much you’re enjoying the TV. A clear picture and a great sale price make the experience even sweeter. We’re glad your Roku TV is delivering exactly what you hoped for. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    only have issue with BestBuy login

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product quality and delivery are excellent. only had some hiccup with BestBuy login, which wasn't resolved still, so the purchase couldn't have been done without on-line help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top TV purchase, best buy and geek squad are the best

    I would recommend this to a friend