Customer Ratings & Reviews
- Model:
- PN55-R851-26U
- SKU:
- 6623796
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the fantastic picture quality of this product. They also appreciate its easy setup, convenient size, smart TV features, good connectivity, and light weight. However, some customers were not impressed by its brightness.
This summary was generated by AI based on customer reviews.
Greatest TV ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our TV. It has amazing picture, amazing sound and amazing quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, and thank you for your review. It’s fantastic to hear how much you’re enjoying your TV — amazing picture, sound, and overall quality is exactly what we hope to deliver. Calling it the “greatest TV ever” truly means a lot. Narendra | Pioneer Products
Wonderful item and great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and great quality one of the best tvs I’ve had
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Emilee, thank you for sharing your valuable feedback. We’re delighted to hear that your Pioneer 55" Class LED 4K UHD Smart Roku TV is delivering excellent quality. It’s wonderful to know the product meets your expectations. We truly appreciate your support and thank you for choosing Pioneer.
Rafay | Pioneer Products
Solid TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the money. Roku works perfectly on the tv, nice and fast. Wish the speakers were better, but still a good deal for this tv
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, and thank you for your review. It’s great to hear the TV has been a solid value and that Roku is running smoothly and quickly for you. Your note about the speakers is helpful feedback, and we’re glad it still feels like a good deal overall. Narendra | Pioneer Products
Great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these and couldn't be happier!! Going to get 2 more.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Doug! Buying two and already planning on two more, that’s the best kind of feedback. Really glad they’re working out so well for you.
- Shiela | Pioneer Support
Super
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ĝreat tv and all the apps with it!!! For the price it was a greT buy.
I would recommend this to a friendPoineer tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a smart tv got it for a gift and very pleased
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RandyB,
Thank you for the great review! We're thrilled to hear that the Pioneer 55" 4K UHD Smart Roku TV was a perfect gift and that you’re very pleased with its value. Offering a great smart TV experience at an affordable price is exactly what we aim for.
We appreciate you choosing Pioneer—enjoy the new TV! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
My tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Always trust the pioneer brand. Looks slick and is very nice
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That's great to hear! We're thrilled that you are enjoying your TV and find that it looks slick and is very nice.
- Carl | Pioneer Products
Pioneer - 55" Class LED 4K UHD Smart Roku TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good TV. The only problem was that the remote control wasn't working; they had to send me another one
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the review! Glad the TV itself is working well, and good to hear the replacement remote took care of the issue. Enjoy the setup!
- Shiela | Pioneer Support
An old school brand Tv set for a bargain price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv set for a bargain price, where if not at Best Buy!! Indeed
I would recommend this to a friendGreat value on a 55”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value tv. Only downside is trying to get to the antenna channels. They make it difficult to return back to the already scanned channels
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello RYAN. Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the great value and overall quality of your TV. We appreciate your input regarding antenna channel navigation and will keep working to improve the experience for our customers.
Keith | Pioneer Support
Great tv for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution , Roku interface easy to use and full of apps
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Appears will be a great value for the money.
I would recommend this to a friendPioneer 55in Roku smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great price very happy so far with this tv
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support
Upgrade!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality!! Screen is so clear and bright!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support
Great price and great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great value. Very happy with this purchase
I would recommend this to a friendNot bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money. Screen quality is different than what I'm used to.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Katherine, thank you for sharing your feedback. We’re glad to hear the TV feels like a good value, and it’s completely normal for the screen quality to differ from what you’re used to. If you’d like to help fine‑tuning the picture settings or have any other questions about the TV, we’re always here to help you.
Sudeep | Pioneer Products
Pioneer 55
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is a little twangy but the graphics are great
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, clear picture and sound quality. Would recommend.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Nurse. Thank you for sharing your feedback. We’re glad to hear you’re enjoying the clear picture and sound quality, and we appreciate your recommendation. Your experience encourages us to keep delivering products that combine great performance and value.
Keith | Pioneer Support
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality Great price staff was fantastic very helpful
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RickR, we appreciate your review! It’s wonderful to hear that your Pioneer 55" Smart Roku TV impressed you with both quality and price, and that the Best Buy team made the experience even better. Enjoy your new TV! Patricia | Pioneer Support
I wouldn’t buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I hasn’t already opened it and set it up and had been using this tv I would’ve returned it the picture quality is horrible on certain apps and the sound on the tv sounds like it’s going through a tunnel it’s definitely not worth the money and I regret buying it
No, I would not recommend this to a friend