Customer Ratings & Reviews
- Model:
- PN55-R851-26U
- SKU:
- 6623796
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Roku TV, particularly regarding its picture quality and ease of setup. Many find the picture quality to be good once the settings are adjusted. The smart TV features are also well-received, with users noting the easy operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Brightness
Good TV for the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: love the Roku interface; great sound quality; decent picture but tended to be not bright enough. Cons: the sound had a glitch that required the TV to be shut down and restarted (loud electronic noise over dialogue); terrible upscaling (not good for watching shows that were not filmed in high definition). Overall: good for the money, but the defect in sound and our tendency to watch older shows forced us to return it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Scott! Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed the Roku interface, sound quality, and overall value of the TV, and we’re sorry to learn about the sound issue and upscaling limitations that led to the return. Your comments will be shared with our product team as we continue improving our products.
Thank you for giving Pioneer a try. Vennila | Pioneer Products
- Pros mentioned:Picture quality, Setup ease, Size
Great tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t beat the price ($219), great size, great picture, the Roku is very easy to use. Reliable and professional delivery by BB. What’s not to love? Don’t hesitate, treat yourself!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Michael. Thank you for sharing your experience. We’re glad to hear you found a great price and are enjoying the size, picture quality, and easy-to-use Roku features. It’s wonderful that the delivery was reliable and professional, making the whole process smooth and satisfying.
Keith | Pioneer Support
- Pros mentioned:Picture quality, Setup ease
Pioneer - 55-in Class LED 2160p 4K UHD Smart Roku
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very good and sound is so much better than what we had previously. The ROKU setup was a breeze since we already have a ROKU account. We could easily use the mount we already had to hang on the wall. This TV is a home run for the price!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Lisa! We're so glad the setup was smooth and that the picture and sound exceeded expectations. Sounds like it fits perfectly in your space—great choice!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality, Weight
Great Christmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv got it for a guft for my girlfriend for Christmas. I got one for me before and its such a great tv. Love the quality and great sound and picture. So light weight as well . I had to get her one since her tv is giving out thought a bigger better tv was needed . Im sure she wojld love it
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Pioneer TV Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was easy to install and has amazing picture quality! We could not believe what we were missing out on before. The sound is great, just through the TV alone with no additional speaker system. We had a minor issue with the picture quality being too good and some of the older programs are not as clear and it tends to run a bit dark.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Pioneer Customer! Thank you for sharing your review of the Pioneer 55" 4K UHD Smart Roku TV. We’re glad to hear the setup was simple and the picture and sound quality have impressed you. Your note about older programs appearing darker is helpful feedback. We appreciate you choosing Pioneer.
Poojitha | Pioneer Products
- Pros mentioned:Picture quality
55 inch Roku TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, sound and other features. Easy to set up.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Angel, thank you for taking the time to share your experience. We’re thrilled to hear that your Pioneer 55" Class LED 4K UHD Smart Roku TV provides great picture quality, sound, and easy setup. It’s wonderful to know you’re enjoying the features and overall performance. We truly appreciate your support and thank you for choosing Pioneer.
Vennila | Pioneer
- Pros mentioned:Picture quality, Setup ease
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always has the best tv at the best prices. Really love the display and it’s so easy to use. Love since it’s a Roku I can use my phone as the controller when to lazy to actually look for the controller
I would recommend this to a friend - Pros mentioned:Picture quality, Weight
Good quality TV for a great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality TV for a great price! It is nice and light for it's size and therefore easy to mount on the wall. It also has a nice and narrow frame so it looks very nice even when off.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thanks for sharing! Great to know the slim design and easy mounting worked well for you—sounds stylish even when off!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality, Setup ease
Great tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup, multiple connections, built in Roku and navigating the menus are wonderful, picture is a little dull, but with tweaking the settings more than satisfactory. So far I am very satisfied.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
A great Roku TV for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was so easy. Picture quality it great. Audio could use more bass and less high end but this is just my opinion.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi John, thanks for sharing your feedback. We're glad to hear the setup was simple and that you're enjoying the picture quality. We appreciate your thoughts on the audio as well your input helps us continue improving. If you ever need support or have questions, we're always here to help.
Sudeep | Team Pioneer
- Pros mentioned:Picture quality, Size
Pioneer - 55" Class LED 4K UHD Smart Roku TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easily adjustable. Perfect size for my bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Great find!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my elderly parents and they love it! Nice clear picture and easy enough for seniors to navigate. Site-to-store pickup was quick and easy.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV to grab on sale!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was perfect for our bedroom. The screen looks beautiful and way better than our old Onn. tv that broke on us. We really love that there are also 4 HDMI ports so we can plug in 3 consoles plus something else. The Roku OS is very simple and easy to use. The speakers are very good for being built into the TV, which was something we were concerned about. Overall this TV definitely exceeded our expectations!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello alexmed2002. Thank you for your detailed review. We’re glad to hear the TV has been a perfect fit for your bedroom and that the screen quality stands out compared to your previous unit. It’s great to know the multiple HDMI ports and easy-to-use Roku OS have added convenience, and that the built-in speakers exceeded your expectations. We truly appreciate your support.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Pioneer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great. The biggest downside is that there is a dumb 2 or 3 second delay to turn off after you hit the power button.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support
- Pros mentioned:Picture quality, Setup ease
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is beautiful and is super easy to use. Works great for streaming shows or for playing on ps5.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, and thank you for your review. It’s great to hear the picture quality has been impressive and that the TV handles both streaming and PS5 gaming so smoothly. Ease of use is something we really focus on, so it’s wonderful to know it’s been such a seamless experience for you. Narendra | Pioneer Products
- Pros mentioned:Picture quality, Smart tv features
Eddie
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, it was good picture and a good quality with an installed Roku for a great price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi GuessRoom,
Thank you for your review of the Pioneer 55" Class LED 4K UHD Smart Roku TV!
We’re happy to hear that you’re satisfied with the picture quality and overall value. It’s great to know the built-in Roku platform added to the convenience and made it a worthwhile purchase.
If you ever need tips on getting the most out of your Roku features or have any questions about your TV, feel free to reach out. We’re here to help! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality, Setup ease
Bonus cellphone remote app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and easy set up. I appreciate the app with the option to have a remote on your cell phone.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience.
Ed - Pioneer Support
- Pros mentioned:Picture quality, Setup ease
Best TV for less
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is clear, easy to use and everything you could want for something that didnt cost a arm and a leg
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi CStern, we’re glad the Pioneer 55" Class LED 4K UHD Smart Roku TV is delivering the clarity and ease of use you were looking for. This model was designed to provide a full smart TV experience without the high price tag, so it’s great to hear it’s giving you everything you want at a value that feels right. Patricia | Pioneer Support
- Pros mentioned:Picture quality, Smart tv features
Great, smart TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV beautiful picture my kids love it great smart TV has all my kids apps
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, We’re glad to hear that your Pioneer Smart TV has been a great fit for your family and that your kids are enjoying the beautiful picture and easy access to their apps. This model is designed to offer a smooth, reliable experience for all ages. We truly appreciate your feedback and thank you for choosing Pioneer.
Narendra | Pioneer Products
- Pros mentioned:Picture quality, Weight
Great buy for the cost!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! The screen is nice. And it is pretty light. So far, so good!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, We’re glad to hear that your Pioneer TV has been a great buy, with a clear screen and lightweight design that’s working well for you so far. This model is built to offer dependable performance and strong value. We truly appreciate your feedback and thank you for choosing Pioneer.
Narendra | Pioneer Products