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Customer Ratings & Reviews

Model:
PN55-R851-26U
SKU:
6623796
Your price for this item is $219.99
The comparable value price is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 104 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 104 reviews
  • Rated 5 out of 5 stars

    New Office TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the $$$ Why spend more when technology changed so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer 55" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Really good black Friday price at less than $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Appears will be a great value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    only have issue with BestBuy login

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product quality and delivery are excellent. only had some hiccup with BestBuy login, which wasn't resolved still, so the purchase couldn't have been done without on-line help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great value. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv, the operation is very easy, works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services and products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time easy, product is good and working perfectly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice! Clear pictures, good quality. No complaints

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Appreciate your feedback, Shay! Clear picture and solid quality are exactly what we aim for—happy it’s working great for you.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Roku Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, operating system, Great sound. This newest Roku TV is fast

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Dana Dane! We're thrilled you're enjoying the vibrant display and snappy performance of your new Roku TV. It’s awesome to hear it’s hitting all the right notes for you!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great value for a good price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture and sound at a great price! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, ....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy setup!!! I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer 55

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is a little twangy but the graphics are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game room entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and tv for the price. Crystal clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Always trust the pioneer brand. Looks slick and is very nice

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That's great to hear! We're thrilled that you are enjoying your TV and find that it looks slick and is very nice.

      - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    10/10 Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 picture quality, can’t say I found anything wrong here.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AlexE, thank you for the glowing review! We’re thrilled that your Pioneer 55" Smart Roku TV delivered a flawless experience and top-notch picture quality. That’s exactly what we aim for! Enjoy your new setup, and feel free to reach out if you’d like to unlock even more Roku features. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, clear picture and sound quality. Would recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Nurse. Thank you for sharing your feedback. We’re glad to hear you’re enjoying the clear picture and sound quality, and we appreciate your recommendation. Your experience encourages us to keep delivering products that combine great performance and value.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Great price staff was fantastic very helpful

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RickR, we appreciate your review! It’s wonderful to hear that your Pioneer 55" Smart Roku TV impressed you with both quality and price, and that the Best Buy team made the experience even better. Enjoy your new TV! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great value on a 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value tv. Only downside is trying to get to the antenna channels. They make it difficult to return back to the already scanned channels

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello RYAN. Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the great value and overall quality of your TV. We appreciate your input regarding antenna channel navigation and will keep working to improve the experience for our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Gallery Mode

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Love the gallery mode. Sound quality is not so great.

    I would recommend this to a friend