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Customer Ratings & Reviews

Model:
PN55-R851-26U
SKU:
6623796
$219.99
Save $140
The comparable value is $359.99

Customer reviews

Rating 4.7 out of 5 stars with 328 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the fantastic picture quality of this product. They also appreciate its easy setup, convenient size, smart TV features, good connectivity, and light weight. However, some customers were not impressed by its brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 328 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 55 in tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great so far. Picture is great and all apps are working perfect

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Scott, thank you for sharing your experience with us! We’re glad to hear that your Pioneer 55" Roku TV has been performing well so far, with great picture quality and smooth app functionality. It’s wonderful to know everything is working just as expected. We truly appreciate your support and hope you continue enjoying your TV! Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the size of my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of my tv it sounds very clear even my neighbors can hear it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Zeniam, thank you for taking the time to share your feedback! We’re so glad to hear that you’re enjoying the size of your Pioneer 55" Class LED 4K UHD Smart Roku TV having a screen that fits your space perfectly really makes a difference.
      It’s also great to know that the sound quality is clear and powerful. We’re delighted that you’re having such a positive experience with the audio performance, as it’s designed to enhance your overall viewing experience.
      Thank you for choosing Pioneer!
      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Pioneer - 55" Class LED 4K Smart Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great picture. Delivery was great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 55 Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for its price. Display is good but speakers are mid.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Marco, thank you for sharing your feedback and we’re glad to hear you find the Pioneer 55 inch TV a good value with a clear display. We appreciate your note about the audio performance, and for an enhanced sound experience you may consider pairing it with a compatible soundbar. Your input helps us continue improving our products and offerings.
      Poojitha | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working great for the price! Glad I purchased it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Monica! Thank you for your review. We’re glad your Pioneer 55" 4K Roku TV is working great so far and that you’re happy with your purchase. Thank you again for taking time to share your feedback with us. Darshan | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    Great picture quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for the price. Color leaves some to be desired, but to be expected at the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 3 out of 5 stars

    Great visual quality horrible audio quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand I didn’t buy $1000 tv but you would think a tv made by a company known for audio would be great but it’s not. The tv looks great and easy setup but the speakers are crap. It sounds like the speakers are in a deep box. I had to buy a soundbar to get good audio. If you already have some sort of audio system then buy this tv otherwise it might not be for you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    A Tv huh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy setup. Plus a decent price more words

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It was a gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and I was told that they love it …. The picture is clear and it’s beautiful

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Pioneer Customer, thank you for sharing this with us! We’re so glad to hear that the TV made a great impression as a gift and that it’s being enjoyed. It’s wonderful to know the picture quality stands out and adds to the overall experience. We truly appreciate your support!

      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Smart tv features

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv, the operation is very easy, works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy to use and the picture quality is great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Amanda, thank you for your kind words. We’re happy to hear the TV is easy to use and delivering great picture quality. It’s wonderful to know it’s been a great addition for you.
      We appreciate you taking the time to share your review!
      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great picture and easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy setup!!! I would buy again.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi James, thank you so much for the great review! We’re really glad to hear you’re enjoying the picture quality and easy setup on your Pioneer TV. We appreciate your feedback and are happy to know you’d choose it again. Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Brightness

    Rated 3 out of 5 stars

    Good enough, but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 55" fire stick Pioneer Televisions purchased from Best Buy in 2022. I have loved these and for the money they are hard to beat. HOWEVER.. One of the TV's lighting unit went out so I recently purchased the new Roku 55" Pioneer Tv to replace it. We have been less than impressed with the new replacement. The TV is very dark and has a reflection. The combination creates a tough viewing environment. i adjusted the brightness, power mode, contrast and this only made things worse. The screen did not refresh correctly and the the whites had spots in them. We decided to move one of our older model Pioneers into our bedroom and gave the new one to our daughter. I was expecting so much more from Pioneer given our past experience. Side Note: I also bought the 75" model of this TV at the same time. It had the same issue with darkness. Most likely I will be returning both Tv's and exchanging for something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    A great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a lifelong Pioneer user, this television fits the bill perfectly. Easy to navigate and set up and ROKU is just what I wanted. Absolutely satisfied.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Mark,

      Thank you for sharing your feedback with us. We're thrilled to hear that your new Pioneer 55" Smart TV is living up to your expectations. It's wonderful to know that, as a lifelong Pioneer user, you found the setup easy and the Roku experience exactly what you were looking for.

      We're glad you're absolutely satisfied and truly appreciate your continued trust in Pioneer.

      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I WOULD RECOMMEND THIS TV TO FRIENDS OR FAMILY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Hisense TV in the Living Room and this Pioneer in the Bedroom. I can honestly say, I hands down prefer the Pioneer over the Hisense. I would certainly recommend this Pioneer 4K TV to my friends, family, or others.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv features

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 55" 4K Smart TV for just under $200? What's not to like? Got this on a special Black Friday deal and couldn't be happier. The Roku operating system is so easy to use, especially with a voice remote. Sure, as a UHD TV it's not the highest clarity, but it works perfectly as a secondary bedroom TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and have no complaints. I would recommend this to anyone interested.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made, also the price was great! The picture is sharp, set up was really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect fit size and clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was needed for extra TV in the house. Perfect fit, screen size and picture are exactly right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on the TV shows very clear. I will recommend anyone to purchase this TV.

    I would recommend this to a friend