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Customer Ratings & Reviews

Model:
PN55-R851-26U
SKU:
6623796
$219.99
Save $140
The comparable value is $359.99

Customer reviews

Rating 4.7 out of 5 stars with 328 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the fantastic picture quality of this product. They also appreciate its easy setup, convenient size, smart TV features, good connectivity, and light weight. However, some customers were not impressed by its brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 328 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, love the ROKU interface on the TV, super easy to use and easy to sync with my phone for remote use. Picture is crisp and audio is clear. My mom also finds it easy to navigate which is a must when purchasing a smart TV. Would recommend to friends and family.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello BMWW. Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the crisp picture, clear audio, and the convenience of the Roku interface with easy phone syncing. It’s great to know your family finds it simple to navigate, and your recommendation means a lot to us.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 55 inch tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, picture is clear, sound is great functions as I imagined.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, decent sound by itself even without a sound bar, and Roku functionality allowing for streaming and easy video game setup right out of the box. With Black Friday pricing under $200 this was an absolute steal!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience.

      Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review - 55" 4K Pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful television. Pioneer had just what I was looking for. This 55" 4K Pioneer is one of the best TV's I've owned. It has plenty of options and apps built in, with a crisp picture even I was suprised by. This was marked at a very nice price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55inch Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a 55 inch flat screen love it no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer - 55" Class LED 4K UHD Smart Roku TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, works fine, sync'd up with other Roku equipment easy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has the best tv at the best prices. Really love the display and it’s so easy to use. Love since it’s a Roku I can use my phone as the controller when to lazy to actually look for the controller

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality!!! Picture is clear and sound is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great just great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Roku TV Brand I have ever owned. Perfect picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Sounds really good and loud different settings

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Destinya, thanks for sharing your review! It’s great to hear your Pioneer 55" Smart Roku TV is delivering strong sound and picture quality, especially with those louder audio settings making a difference. We appreciate you choosing Pioneer and taking a moment to share your experience. — Sidhartha | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good T.V.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good T.V. Sound is very good as well. Picture is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these TV’s and the picture on the screen is amazing and looks just as good my $1000 tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello SavannaS. Thank you for sharing your experience. We’re thrilled to hear that the picture quality impressed you and that both TVs are performing on par with much higher-priced models. It’s great to know you’re getting excellent value and satisfaction from your purchase. Your feedback is appreciated and helps us continue offering products that deliver quality without compromise.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    %% inch Pioneer Roku TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for it's intended purpouse. Seakers are adequete.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEATUIFUL PICTURE AND SOUND! IM REALLY MADE A GREAT INVESTMENT!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Terrible sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ordered this Pioneer Roku TV I was a little apprehensive about the quality of the picture since I was buying it sight unseen. I figured since it was made by Pioneer the sound would be second to none. Boy was I wrong. The TV sounds like a 1970's transistor radio and yes I'm old to know. I wound up buying a sound bar to go with it effectively doubling the price. I have had multiple Roku devices and have no problem with the platform. The picture is acceptable otherwise I would consider returning it.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Guru, thank you for your feedback. We’re sorry to hear that the audio quality did not meet your expectations. We appreciate you sharing your experience and are glad to know the picture quality and Roku platform have been satisfactory. Your comments will be shared with our team, and we’re here if you need any assistance. Vennila | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv at a very affordable price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture, good sound. Works as it should. Ordering online and pickup was very smooth and easy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good. I was looking for a new TV for a reasonable price, this had everything I needed and more.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello SethS. Thank you for sharing your experience. We’re glad to hear that the TV exceeded your expectations and offered everything you were looking for at a reasonable price. It’s always rewarding to know our products are delivering great value and performance. Your feedback is appreciated and helps us continue providing quality options for our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Roku throughout the house, meshed seamlessly. Wanted it for a bedroom tv, just what I wanted and couldn’t beat the price!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Matthew! Thank you for sharing your experience with us. We're glad to hear that the Pioneer 55" Class LED 4K UHD Smart Roku TV fit seamlessly into your existing Roku setup and is perfect for your bedroom. We appreciate your feedback and are happy you found it to be a great value. Darshan | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 55 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence picture, easy set up! Took less than 10 minutes out of box on the table set up and running pictures. Perfect very clear and excellent sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi ThomasB,
      Thank you for the fantastic review! We're so glad to hear that your Pioneer 55" 4K UHD Smart Roku TV was quick to set up and delivering great picture and sound in just minutes. It’s wonderful to know the clarity and audio quality exceeded your expectations.
      Enjoy your new TV, and thanks again for choosing Pioneer! - Ed| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Brightness

    Rated 3 out of 5 stars

    Not very bright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price (and Roku software) its an OK TV. I was not impressed by the brightness at all. Had to change many settings just to be able to watch it and its still not near as bright as my other 8 year old TV. Sound was good on its own but I already had a sound bar that its now plugged into.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thanks for your review. We're sorry to hear that the TV's brightness didn't meet your expectations. For help with picture settings or any other questions, please reach out to Pioneer Customer Service at 1-800-421-1404.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer