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Customer Ratings & Reviews

Model:
PN55-R851-26U
SKU:
6623796
$219.99
Save $140
The comparable value is $359.99

Customer reviews

Rating 4.7 out of 5 stars with 328 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the fantastic picture quality of this product. They also appreciate its easy setup, convenient size, smart TV features, good connectivity, and light weight. However, some customers were not impressed by its brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 328 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is a good value! Picture is better than I thought it would for that price range.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that your Pioneer TV is giving you great picture quality and strong value for the price. This model is designed to offer reliable performance and an enjoyable viewing experience. We appreciate your feedback and thank you for choosing Pioneer.
      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. No issues so far, smooth interface. I use an Apple TV, but the Roku portion of the TV is a nice backup to have.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Pioneer Customer, thank you for sharing your thoughts. We’re glad to hear you’re enjoying the clear picture quality and smooth performance. It’s great that the built-in Roku serves as a convenient backup alongside your Apple TV.
      We appreciate you taking the time to leave your review!
      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t beat for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Having the ROKU built in is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, great tv for gaming. Good picture, sound is a little weak but not a deal breaker

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Appreciate the feedback, David! Great to hear gaming looks good on it. Thanks for noting the sound too, helpful insight for others.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crispy picture nice refresh. The frameless look is beautiful. For the money you couldnt ask for a nicer tv!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Sunroom tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a Roku tv to replace an old tv in sunroom. This was a good size and very easy to setup.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Appreciate the review, Gerald! Sounds like the perfect upgrade for your sunroom—easy setup and the right size make a big difference.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Affordable and works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For under $200.00, this TV has been great, and I am seriously considering getting another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase of this pioneer roku tv. It has a very good picture,& there is no way you could beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the money, works as it should Christmas sale made it the same cost as the 50” I replaced.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience.

      Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy with our TV, thank you for helping. thank you

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello TwanaS. Thank you for your kind words! We’re happy to hear you’re satisfied with your TV and that we could help make the experience smoother for you. Your appreciation means a lot to us.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at an unbelievable price. Quick and easy set up and the picture quality is great. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Have used Pioneer brand for years. Picture is excellent and sound is good. Great price on a good TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, happy with the price and product! Go save some money at bestbuy!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Mario! Glad to hear the TV is doing exactly what you need and that the price hit the sweet spot. Always nice when a good deal delivers!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great tv for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money. Sound isn't to bad would definitely benefit to add a sound bar for movies or sports. But for me its ok for now.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Tony, thank you for taking the time to share your feedback! We’re glad to hear that the TV offers great value and that you’re satisfied with its overall performance. We appreciate your note about the sound, and pairing it with a sound bar is a great option for enhancing movies and sports. We truly value your support and hope you continue enjoying your Pioneer TV!

      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price and Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great Value! They had it in stock and had it it in my hands quickly with friendly service people.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to buy this brand is really good quality and 100% recommend by this brand

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, and thank you for your review.
      It’s wonderful to hear how happy you are with the quality of the TV. Your enthusiasm and recommendation mean a lot, and we truly appreciate you sharing your experience.
      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Roku TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. It is great Roku TV. The picture is crisp and the software is smooth. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! The screen is nice. And it is pretty light. So far, so good!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that your Pioneer TV has been a great buy, with a clear screen and lightweight design that’s working well for you so far. This model is built to offer dependable performance and strong value. We truly appreciate your feedback and thank you for choosing Pioneer.
      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Decent TV for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good impression initially. Picture quality good but doesn't have a good dependability or longevity history. Ended up returning for Sony TV. Sony is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to use. I would recommend it and Best Buy had a great sale on it also.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi NancyS, we’re thrilled you’re loving your new Pioneer Roku TV! Ease of use and stunning visuals are exactly what we aim for, and it’s great to hear you caught a great deal at Best Buy too. Thanks for recommending us! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer