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Customer Ratings & Reviews

Model:
PN55-R851-26U
SKU:
6623796
$219.99
Save $140
Comp. Value: $359.99

Customer reviews

Rating 4.7 out of 5 stars with 231 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Roku TV, particularly regarding its picture quality and ease of setup. Many find the picture quality to be good once the settings are adjusted. The smart TV features are also well-received, with users noting the easy operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 231 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice! Clear pictures, good quality. No complaints

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Appreciate your feedback, Shay! Clear picture and solid quality are exactly what we aim for—happy it’s working great for you.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Florida room tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very easy set up, took only minutes. good size for the price i paid.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Roku TV! We’re glad to hear the setup was quick and easy and that the size and value worked perfectly for you. Your feedback is greatly appreciated, and we’re happy you’re enjoying your TV! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, ....................................

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not bad at all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is working just as advertised. I haven't encountered any problems.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that your Pioneer TV is working reliably and meeting your expectations. This model is designed to offer straightforward performance and a clear, enjoyable viewing experience. We appreciate your feedback and thank you for choosing Pioneer. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Game room entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and tv for the price. Crystal clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10 Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 picture quality, can’t say I found anything wrong here.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AlexE, thank you for the glowing review! We’re thrilled that your Pioneer 55" Smart Roku TV delivered a flawless experience and top-notch picture quality. That’s exactly what we aim for! Enjoy your new setup, and feel free to reach out if you’d like to unlock even more Roku features. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Channel access

    Rated 4 out of 5 stars

    Great value on a 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value tv. Only downside is trying to get to the antenna channels. They make it difficult to return back to the already scanned channels

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello RYAN. Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the great value and overall quality of your TV. We appreciate your input regarding antenna channel navigation and will keep working to improve the experience for our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Television. Easy to set up and use. Well worth the money.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much, MaryH! We're thrilled to hear you're loving your new Pioneer TV. Enjoy the 4K experience!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv beat price around quick purchase and in stock

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello John. Thank you for sharing your feedback. We’re glad to hear you found a great TV at the best price and that the purchase process was quick and convenient. Your experience motivates us to keep delivering quality products and value for our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The only thing I am worried about is the stand didn't screw in so well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and all parts where in-tak. Good color at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for great services and consumer service.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello June, and thank you for your review. We’re glad to hear you’re enjoying your Pioneer 55" 4K Roku TV and that you’ve had a great experience with our service. Your feedback means a lot and helps other customers make confident choices.
      Poojitha | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good stuffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price got it quick with no issues

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thanks for the awesome review! We’re glad to hear your Pioneer 55" 4K Roku TV arrived smoothly and you're loving the value. Mueez | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Waiting Hall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the money!!!! These days you want to extend the value of the goods you purchase!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love..!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love Love Love!!! Has over 500 channels with no cable subscriptions I haven't watched any of my subscriptions since I bought this tv.. want another one just bigger for my living room...!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Love this energy, Latresha! So glad you’re enjoying the huge channel selection and cutting back on subscriptions. Sounds like you’re ready for that bigger one in the living room!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv for the price. Picture and sound quality is good. I use it in my home office sometimes to watch tv and sometimes as a extended screen for my monitor. Bonus is that it has built in roku.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Ashley! Love how you're using it both for entertainment and productivity. The built-in Roku really is a nice bonus—enjoy your dual setup!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing, great price point, and was available quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. I have a TCL Roku TV also and I like the Pioneer by comparison. My only issue is I have yet to get my Harmony 665 Remote to completely replace the Roku remote (which I was able to do with the TCL unit).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues worked great, the online service was fast and easy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Gallery Mode

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Love the gallery mode. Sound quality is not so great.

    I would recommend this to a friend