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Customer Ratings & Reviews

Model:
PN55-R851-26U
SKU:
6623796
$219.99
Save $140
Comp. Value: $359.99

Customer reviews

Rating 4.7 out of 5 stars with 231 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Roku TV, particularly regarding its picture quality and ease of setup. Many find the picture quality to be good once the settings are adjusted. The smart TV features are also well-received, with users noting the easy operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 231 reviews
  • Rated 5 out of 5 stars

    Loved my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 televisions and they made it very easy for a first time mover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 I’d recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the tv, great buy for the price, shows great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Great Brand !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Tv Great Price Best Buy Had exactly what I was looking for !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price easy to set up good quality image and sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for your feedback, Jimmy! We're glad to hear the Pioneer 55" Class LED 4K UHD Smart Roku TV delivered on value, setup ease, and overall performance. It’s great to know the image and sound quality are hitting the mark—your experience helps highlight what makes this TV a smart choice for everyday entertainment. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice Family TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price and we love it! It’s a perfect size. I’d like to know where to get another remote. I love the TV is intuitive and simple.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Michael! Really glad the size and simplicity are working out for your family. For an extra remote, Best Buy usually carries Roku replacements online and in-store.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. The clarity is great however…. It doesn’t use usual mounting screws? I got this tv and a mount and none of the screws fit it and i looked it up and got the special screws it supposedly takes and even those didnt fit. So if you are planning to mount this tv, be prepared for a headache. Otherwise its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'd be hard pressed to find a 55" Roku HDTV 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd be hard pressed to find a 55" Roku HDTV 4K for around $200. Best buy had the best price and this TV is outstanding made by pioneer who makes the best speakers in the business.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DJBROOKLYNJOHNNY, for pointing out the incredible value of the 55" Pioneer Roku TV. We’re glad the performance and price impressed you, and we appreciate your nod to our audio heritage. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Can’t beat for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Having the ROKU built in is a bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    His and Hers 4K with Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this TV so much that I bought it twice for me and my girlfriend. I like the Roku integration, and I also love the connection of sound to my Pioneer 5.1 surround sound receiver. We are cord cutters so the apps stream great including Airplay from our iPhones.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Wow, that’s fantastic, Damolai! Two TVs and a full surround setup—sounds like an amazing home theater experience. Thanks for sharing your story!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good TV Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has worked as described. i use the TV outside so sometime the bright sun may impact image

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that your Pioneer TV has been working as described and providing strong value. Outdoor brightness can affect visibility, and we appreciate you sharing how you’re using it. Thank you for your feedback and for choosing Pioneer.
      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas Gift. I am happy with the purchase. The TV has a great picture and great sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that the Pioneer Roku TV made a wonderful Christmas gift and that its picture and sound quality have met your expectations. This model is designed to offer a smooth, enjoyable viewing experience. We truly appreciate your feedback and thank you for choosing Pioneer. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Excellent Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Roku TV. I put these TV's in my Airbnb's/VRBO's and guests LOVE THEM! Got the classic name of Pioneer verses some of those other generic/unknown cheap brand names!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello user212334. Thank you for sharing your feedback. We’re thrilled to hear that our Roku TV is a great fit for your Airbnb and VRBO properties and that your guests love the experience. We appreciate your trust in the Pioneer name and remain committed to delivering quality and reliability that stands out from the rest.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV for my sons room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for my sons room, 12 years old, setup on PS5 and playing Madden 26 and loving it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Dear Customer, thank you for sharing your valuable feedback. We’re delighted to hear that your Pioneer 55" Class LED 4K UHD Smart Roku TV is the perfect fit for your son’s room. It’s wonderful to know that the product meets your expectations. We truly appreciate your support, and thank you for choosing Pioneer.
      Rafay | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv had an issue with some weird images on the screen, but we were able to have a replacement delivered and it works just fine. Volume is louder than the previous tv we had, so we are having to adjust to new volume levels, but that is our only complaint.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello AmyH. Thank you for sharing your experience. We’re glad the replacement TV is working well and appreciate your feedback on the volume adjustment. Your input helps us continue improving and ensuring our products meet customer expectations.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top TV purchase, best buy and geek squad are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laura

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Pioneer 55" Class LED 4KUHD for sons Birthday gift. Great Price and Excellent customer service. Helped pick one out and carried to my car!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That’s wonderful, Laura! A birthday gift like that is sure to impress. We’re happy the team made the experience smooth and easy for you.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great TV, great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this TV online and picked it up in store. Got it home, set up and watching in less than a half hour including having to re-sign into some apps from Roku. Great TV for the price. The only thing I'd recommend is getting a soundbar as the sound is a bit weak.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello JasonK. Thank you for sharing your experience! We’re glad to hear that the setup was quick and easy and that you’re enjoying the TV for the price. We appreciate your suggestion about adding a soundbar for better audio, as feedback like this helps us improve the overall experience. Thank you for taking the time to let us know.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Solid tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to pick it up the same day i got it and its pretty easy to put together on a wall mount so long as you have 2 brain cells and some common sense.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello RyanCollins. Thank you for sharing your feedback! We’re glad to hear that the pickup and setup process was quick and straightforward, and that mounting the TV was hassle-free. It’s great to know the experience met your expectations and provided convenience along with value. We appreciate your support!
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Wonderful item and great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great quality one of the best tvs I’ve had

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Emilee, thank you for sharing your valuable feedback. We’re delighted to hear that your Pioneer 55" Class LED 4K UHD Smart Roku TV is delivering excellent quality. It’s wonderful to know the product meets your expectations. We truly appreciate your support and thank you for choosing Pioneer.
      Rafay | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer 55 inch TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point this is a good choice, and we are total tech members, so we get their extended warranty on the tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello JeffH. Thank you for sharing your thoughts. We’re glad to hear that you found this to be a good choice at its price point, and it’s great to know you’re taking advantage of the extended warranty through your Total Tech membership. We appreciate your support and hope the TV continues to meet your expectations.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer