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Customer Ratings & Reviews

Model:
PN55-R851-26U
SKU:
6623796
$219.99
Save $140
The comparable value is $359.99

Customer reviews

Rating 4.7 out of 5 stars with 328 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the fantastic picture quality of this product. They also appreciate its easy setup, convenient size, smart TV features, good connectivity, and light weight. However, some customers were not impressed by its brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 328 reviews
  • Rated 4 out of 5 stars

    Decent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace another “budget tv” that gave out. Roku tv is main reason for getting it with the low price. Same user experience and set up a breeze. The picture quality is so so out of the box so did a bunch of tweaking to optimize the screen. Google tv picture improvement and you can see instructions on how to improve the quality by adjusting the different modes in advance picture settings and you’ll vastly improve the look. Just making screen brighter is better. For the price you get what you pay for. In my experience, I find that the Insignia Best Buy brand has a very good picture compared to the other Budget tvs but they don’t have Roku, only fire tv. Need the Roku because it has the Spectrum app and don’t want to purchase a Roku unit separately. All in all a good buy but picture will need tweaking and you may find it cumbersome to adjust it right.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your detailed feedback. We’re glad to hear that the TV has been a good replacement and that the Roku interface and setup process worked well for you. It’s helpful to know that with some adjustments, you were able to optimize the picture quality to your liking. Your insights on the differences between brands and platforms are appreciated and will be valuable to others considering similar options. We’re happy the TV is meeting your streaming needs and providing solid value.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy A+++++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Pioneer Roku TV and a great price at Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV show a good nice picture. Very loud. Great quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Ara, Thank you for sharing your feedback on the Pioneer 43" Class LED 4K UHD Smart Roku TV. We are pleased to hear that you are enjoying the picture quality, sound performance, and overall build of the product. Your satisfaction is important to us, and we appreciate your support.

      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv and super Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experiance was great. The price was perfect and the tele ision has no flaws

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi MsBanfill, we’re thrilled you had such a great experience with the Pioneer 55" Class LED 4K UHD Smart Roku TV. This model was designed to deliver clear picture quality and smooth Roku streaming at an affordable price, so it’s wonderful to hear you found it flawless and a perfect value. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product and great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value. This TV had good reviews and I like the Pioneer brand - and it met my expecations.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Duaine! Thank you for sharing your review of the Pioneer 55" Class LED 4K UHD Smart Roku TV. We’re glad to hear the product’s value and strong reviews matched your expectations. It’s great to know you’re enjoying the Pioneer brand. We appreciate you choosing Pioneer.
      Poojitha | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 55 inch tv with Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the picture looks good. The delivery guys were also great and had great communication.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv so far,I’m glad pioneer is back. I would recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re happy to hear that your Pioneer TV has been a great choice and that you’re enjoying the performance so far. It’s wonderful to know the brand’s return has made a positive impression. We appreciate your recommendation and thank you for choosing Pioneer. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer's premium line

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and looks great. Got it on sale wouldn't buy most things at ticket price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful upgrade for the family! Beautiful picture and sound and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my tv. The size is perfect and the picture is wonderful. The sound is very typical of the brand.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Indira. Thank you for sharing your experience. It’s great to hear how happy you are with your TV, finding the right size and getting a picture that really stands out makes such a difference. And it’s helpful to know the sound quality matches what you expect from the brand. If you ever need assistance or have any questions, we are always here to help.

      Sandhya | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Kids room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for the kid's room. Easy set-up. They love it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, thank you for taking the time to share your experience. We’re delighted to hear the setup was quick and easy, and even happier that the kids are enjoying their new Pioneer 4K Roku TV. It’s a great choice for a room where simplicity and quality matter. If you ever need support or have questions down the road, we’re here to help. We appreciate your feedback and thank you for choosing Pioneer.
      Sandhya | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv i love i can watch movies and my favorites teams playing

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, and thank you for your review. It’s great to hear you’re enjoying the TV for both movies and your favorite teams. We’re glad it’s been a great fit for your entertainment. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, delivered on time, all other components work well with

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, and thank you for your review. It’s great to hear everything arrived on time and that all the components are working smoothly together. Knowing the product has been an amazing experience for you means a lot. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect television for the den. It's exactly what we wanted.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that your Pioneer TV is the perfect fit for your den and meets exactly what you were looking for. This model is designed to offer a clear, comfortable viewing experience, and we truly appreciate your feedback. Thank you for choosing Pioneer. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound. Not a bad tv for the price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Thomas, We’re glad to hear you’re satisfied with the picture and sound quality of the Pioneer TV. This model is designed to offer strong performance and dependable features at an affordable price point, making it a solid choice for everyday viewing. We appreciate your positive feedback and thank you for choosing Pioneer. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick fix for our living room...on a tight budget and this was perfect.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      hanks for sharing your experience, Gaproud7! It’s great to hear that the Pioneer TV was the perfect fit for your living room setup—especially when working within a budget. We’re glad it delivered just what you needed, quickly and reliably. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price. Picture is better than I thought it would be. I’m glad I caught it on sale.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello MarkW. Thank you for sharing your feedback. We’re glad to hear that you found a great deal and that the picture quality exceeded your expectations. Your experience motivates us to keep delivering products that combine value and performance for our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Pioneer TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Easy to set up. Money well spent.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, John! Glad to hear setup was simple and the value really landed for you. Always feels good when a purchase proves worth it.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, picture is clear and good color. Overall a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product online for pick up. Once the order was ready I got an email. Once I got picked it up some one came out verifying it was my order help place it in my truck this experience was very easy and help 10/10 I would recommend place more orders the same was because it was very convenient

    I would recommend this to a friend