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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1301 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class LED 4K UHD Smart Xumo TV's amazing picture quality, ease of use, and great value for the price. Many appreciate the vibrant colors and the TV's features. However, some users experienced issues with internet connectivity and the remote control's functionality, while others found the app selection and operating system to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,301 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great tv. Bought it on sale and for the price it's awesome. Picture is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv easy to use xumo tv great sound great purchase .

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JohnS! Thank you for your positive feedback on the Pioneer - 65" Class LED 4K UHD Smart Xumo TV. We’re thrilled to hear that you find the TV great and easy to use, and that you’re satisfied with the sound quality. Your satisfaction is our top priority and your feedback reaffirms the hard work we put in every day. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 65" TV. Bought as a gift for fathers day. Very satisfied with this purchase. Highly recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer makes TV's, who knew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a bargain under $400 on sale. It actually has a very clear picture. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent TV and very efficient in everything I need to be able to watch and enjoy with my family the entertainment offered by XumoTv I recommend it 100% we are very happy to be able to have a XumoTV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very please with my TV. Great quality and an ever greater price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Picture quality Xumo Apps very Satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture decent sound would suggest a sound bar or surround sound but great TV for the price.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great low latency display for gaming recommend the brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME STORE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a big screen tv,but didn't want break the bank. The sales clerk mentioned "open box deals" i found a 65" smart tv and i absolutely love it. The clerk was very knowledgeable and helpful. Will definitely recommend BEST BUY to all my friends and family.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience! It’s great to hear that you found an affordable 65" smart TV that you love. The open box deals can be a fantastic way to get high-quality products at a lower price. It’s also wonderful to know that the sales clerk was knowledgeable and helpful. Your recommendation of Best Buy to friends and family is much appreciated. Enjoy your new TV! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a tv that’s not to big not to small and this tv is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I paid the pioneer 65 inch tv is a great deal for it’s price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was perfect and i love my tv my experience is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great picture easy to use easy to set up. We just love the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Xumo TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and fantastic sound. Perfect for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv for the win!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it mounted in my garage! Love it for game time!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great tv. The picture is amazing. Works great with the xbox

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and great love it Pretty good quality pretty light

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product for Pricing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy for the Price! And has a nice picture quality!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware of pixel bursts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first received the TV I absolutely loved it, it’s everything I wanted. I have now had it installed for a couple weeks and some of the pixels are bursting through on the top and bottom. It’s way too big for me to get back down by myself and take it into the store, I had it delivered since that was the best for my lifestyle. I’ve went into the store to inform them and they said I would have to bring it in. That’s not an option for me So now I just hope it will last and not have to be junked in the near future..

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We're truly sorry to hear about the issue you're experiencing with your TV after installation. It's disappointing to learn that some pixels are bursting through on the top and bottom, especially considering how much you initially loved the product. We understand that bringing it back to the store is not feasible for you, given its size and the delivery arrangement. Please know that we take product quality and customer satisfaction seriously, and we're committed to finding a solution that works for you. We encourage you to reach out to our customer support team so we can explore alternative options to address the issue and ensure your continued satisfaction with our product. Your satisfaction is our priority, and we appreciate your patience and understanding as we work to resolve this matter for you. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

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