Customer Ratings & Reviews

The Best Buy I’ve purchased in over 10 years. Best Buy Literally

Audio lag within five minutes of turning it on called Pioneer everything they said due to fix it doesn’t work have to shut the TV off every 5 to 15 minutes. Wait a minute to turn it back on and it gets out of sink again and again and again everything else about the TV is great. How can you put up with this the rest of your Life trying to watch TV where the audio sound gets out of sync with the video? I do not recommend this TV in fact, don’t buy this TV no matter how good the price is because this audio lag thing will drive you crazy.

I loved my new tv, its a great buy y recommended all

Love this tv it was a great price from a great company

The TV screen was broke and bestbuy refused the return. This was for a disabled client and it didn't get opened till we had a handyman to wall mount it. When the box was opened they found that the screen was broken. When weekend staffing tried to exchange it with in the return window the store refuses because the didn't have the receipt. When I tried to return it Monday they stated that we were a day past the return wind and refused to make an exception.

I didnt even have it a year, and the screen shattered without any touching, or falling

Had tv 13 months minimal use in basement mainly games on tv , got a black circle ⚫️ and line on tv ..would not recommend

I especially like the 3 P's. Price,,,, Price.... and Price. The Xumo TV is a great TV for the price. But, I was disappointed in its audio output. There seems to be audio lag where the audio is not in sync with the visual. I have often had to turn the unit off and on to get in sync with the visual.

This television will constantly tell us it cannot find a signal. Nothing changes with the hook ups, it will be the same input set ups 10 minutes before, but we turn it off, then come back later, then it will turn on and suddenly it sill say there is No Signal. This is a constant thing, unfortunately. By constant, I mean at least 10-12 times a month—with us turning the television on 5-6 times a week. That is a very bad ratio. I would not recommend this television.

Overall good contrast. Had some edge bleeding, but only noticeable on really dark screens. Ended up with a black bar on the right after a couple days of use. Return process to the store was relatively painless at least.

Worked for a short period of time now it will not connect to the internet via WiFi or Ethernet.

Constantly loses wifi connection. Then it won't log in. I have to reset tv to reconnect and log back into everything. Very annoying. I wouldn't buy this tv again.

I purchase box and it did not say anything about missing remote, it only said scratch took it back for exchange as customer service had already approved by phone and Best Buy employee said no they could do that at all

Do not buy this tv! You can’t sign in to your app you have to purchase a separate subscription from xumo

Worked great for a month, now it only powers on when it wants to.

Pros: Reasonably affordable. Decent enough picture quality. Cons: This is the first smart tv that doesn't have an app store to just download what you want. You can only download apps that are already approved, which may not include what you want. I pay for Crunchyroll to watch anime and when i went to install it here, it wasn't available. So, if i want to stream it, i have to use something like an Amazon firestick. I just never occurred to me that a modern day tv wouldn't have an app store. Also, casting from my devices to the tv is convoluted. It claims it supports it but every time i try, it just doesn't work. The built in speakers are just awful, so you really need a sound bar or some alternative. Built in media player doesn't support hardly any video files. In fact, I'm pretty sure I've never got a video copied into a flash drive to play. Final thoughts: It's just not a good tv. Even if you're on a tight budget, I recommend spending a bit more money and getting a better quality television.

Overall 4 out of 5 Stars. Summary. Great picture. Fast menus. Good value. Pros: In-class image quality. Simple user menus. Menus are smooth and fast. Quick and easy unboxing & setup. Audio is better than most TV's (but still no replacement for component audio). Cons: Lack of apps. Remote control has a cheap in-hand feel. Lack of fine-tuning display settings (traded for simple menus).

Good picture, Low Latency. good for gaming. connects incredibly fast to external devices. set up was super easy but the Xumo Tv software isn’t the best because it has to reconnect to the internet every boot up instead of staying connected. other than that the TV is well made and the boys at pioneer really out did themselves

I have been using this for months and its a great TV for a great price. Very easy to set up even with my older sound bar. It has a good picture quality and I am happy with the purchase.

Picture quality is great. Sound quality is great. Remote is excellent. Set up was easy. The settings adjust was easy and user friendly. Highly recommend this TV!