Customer Ratings & Reviews
- Model:
- PN70-R851-26U
- |
- SKU:
- 6616630
Customer reviews
Rating 4.8 out of 5 stars with 390 reviews
(390 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the excellent picture quality of the product. They also find it easy to set up, a convenient size, and note its good connectivity and light weight. However, some customers have mentioned that the volume level is quite low.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I bought the last one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality for the price that I bought it for
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for sharing your thoughts, Itsmeeeeee08! We're thrilled to hear that the Pioneer 70" Class LED 4K UHD Smart Roku TV has delivered the quality you were hoping for at a great value. It’s always rewarding to know when a product meets expectations and brings satisfaction—your feedback is truly appreciated! Jeth| Pioneer Support.
Rated 5 out of 5 stars
TV roku
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Roku it’s so convenient and the Tv fit perfectly
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, CindyC, for your wonderful feedback! It’s great to hear that the Pioneer 70" Class LED 4K UHD Smart Roku TV has been a perfect fit and that you’re enjoying the convenience of Roku. Your satisfaction truly shines through, and we’re glad it’s enhancing your entertainment setup. Jeth| Pioneer Support
Rated 4 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. I wish the power cord was detachable.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thanks for sharing your feedback! We’re glad to hear you’re enjoying your Pioneer 70" 4K Roku TV and found it to be a great value. We appreciate your note about the power cord feedback like this helps us continue improving our products. Mueez | Pioneer Products
Rated 4 out of 5 stars
Great TV for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the Price Sounds is decent Only thing holding this TV back is the OS system unless you like Roku
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Nikko,
Thank you for sharing your feedback on the Pioneer 70" Class LED 4K UHD Smart Roku TV!
We're glad to hear you found the TV to be a great value and that the sound quality meets your expectations. We understand your concerns about the Roku OS—it’s definitely a matter of personal preference, and we appreciate your honest input.
Your insights help us improve and better serve our customers. If you ever need assistance or have questions about optimizing your experience with the TV, feel free to reach out. We're here to help! - Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Don’t buy Roku tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this tv! Within less than 3 months the sound starts to disappear. The tv is switched to headphones mode by itself. We restarted the tv, the internet and the settings. Nothing worked! We call to pioneer customer service which told us it will take 3 weeks for a technician to come to decide if we can get a replacement. In that point we don’t want a replacement! We want our money back! Don’t be fooled by the size and low price! It not worth it! I should have buy a Samsung
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We’re very sorry to hear about the sound issues you’ve experienced with your TV, especially within such a short time after purchase. We understand how frustrating it must be to deal with the device switching to headphone mode and not resolving even after multiple attempts. Waiting weeks for a technician is not the experience we want for our customers. We appreciate your feedback and will share it with our support team to improve our service process. Please reach out to our customer care team directly so we can review your case and explore the best resolution for you.
Ed - Pioneer Support
Rated 1 out of 5 stars
Don’t do it.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv in October 7 months later the usual cheap tv random issues… it’s randomly going into headphone mode which you can’t get to turn off the only thing working is factory restoring the tv deleting everything off and starting over. Disappointing
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Brandon,
Thank you for sharing your feedback. I’m sorry to hear your TV is switching into headphone mode unexpectedly, this isn’t the experience we want for you. Please contact us at 1-888‑287‑7658 so we can assist further.
Sidhartha | Pioneer
Rated 3 out of 5 stars
Volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is the sound. The sound comes out low, doesn’t matter the setting it’s on.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello DanielleG. Thank you for your honest feedback. We’re glad to know you’re enjoying the TV overall and appreciate you pointing out the issue with the sound. We value all input as it helps us improve and deliver a better experience.
Keith | Pioneer Support
Rated 1 out of 5 stars
Fine at first
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because of the price. Initially fine. Then occasionally the remote wouldn't turn it on. I'd unplug it and plug it in and it would be fine. It stopped doing that but now it thinks it has headphones plugged in at random times which cancels out all other audio. Why did I buy a TV from someone known for audio?
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Pioneer Customer, thank you for sharing your experience. I’m sorry to hear your Pioneer 70" TV is having issues with the remote and now randomly detecting headphones that’s definitely not the experience we want for you. Our support team can help troubleshoot this and review your options. Please reach out to us at 888‑287‑7658 or bbysupport@bestbuy.com. We’re here to help get this resolved. Vennila | Pioneer
Rated 1 out of 5 stars
Broke in two weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last two weeks stopped connecting to WiFi. Unfortunately had to cancel my package and send to store
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Jhons, thank you for sharing your feedback.
We’re sorry to hear that your Pioneer 70" Smart Roku TV stopped connecting to Wi‑Fi so quickly that’s definitely not the experience we want for our customers. We understand how frustrating it is when a product stops working unexpectedly, especially so soon after purchase. We appreciate you taking the time to let us know about your experience, as your feedback helps us continue improving our products and service.
Vennila | Pioneer
Rated 1 out of 5 stars
Pioneer 70
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was returned after it did not work after 28 days Purchased a different brand Samsung
No, I would not recommend this to a friendRated 1 out of 5 stars
lemon
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy sold me a lemon. I purchase this TV in Sept and now it's Dec , 3 months later the TV screen is RED!!!! what a bad TV and purchase
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We’re sorry to hear about your experience with your TV. A screen issue appearing so soon after purchase is understandably frustrating, and we appreciate you bringing this to our attention. We recommend reaching out to our support team or Best Buy directly so we can review warranty or replacement options and ensure this is resolved for you. Your feedback is valuable, and we want to make sure you’re satisfied with your purchase.
Ed - Pioneer Support
Rated 1 out of 5 stars
Bad tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was horrible picture horrible I will not go back to best buy
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Pioneer Customer! Thank you for sharing your review with us; we’re sorry to hear that your Pioneer – 70" Class LED 4K UHD Smart Roku TV did not meet your expectations and that you were unhappy with the picture quality, and we understand how disappointing that experience must have been. Our support team can take a closer look at what happened and go over troubleshooting steps or available warranty options with you at 1‑888‑287‑7658. Thank you again for taking the time to share your feedback. Darshan | Pioneer
Rated 1 out of 5 stars
worst tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worst tv I ever bought, not even 5 months and the audio stop working. No sound at all.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Erika, thank you for sharing your experience. I’m sorry to hear the audio stopped working on your Pioneer 70" TV after just five months that’s definitely not what we want for our customers. For troubleshooting or warranty support, please contact our Pioneer team at 888‑287‑7658 or bbysupport@bestbuy.com. We’re here to help make this right. Vennila | Pioneer
Rated 1 out of 5 stars
Tv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is really blurry pictures apps look bad retaining for a better tv
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Skendall123! Thank you for sharing your feedback. We’re sorry to hear that the picture quality and app performance didn’t meet your expectations. We understand how important a clear and reliable viewing experience is, and we appreciate you taking the time to let us know. Your input helps us improve and support better choices moving forward.
Keith | Pioneer Support
- Pros mentioned:Connectivity, Picture quality
Rated 5 out of 5 stars
Couldn't Be More Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable price for such a good TV. Clear, sharp picture. Thin frame and not too deep. Plenty of inputs. Only complaint is that the voice version of the Roku remote is not included, but at this price, I guess I shouldn't be expecting it. I had a voice remote from an old Roku stick which I pared to this new TV and it works perfectly. Very happy.
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
A Gracious Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was a gift for my sister and her husband's wedding anniversary. They were totally surprised and overwhelmed with gratitude. They said the picture was amazing and the size of the tv blew their minds. The setup was easy and it's a real game changer for their viewing pleasure.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, We’re delighted to hear that the Pioneer TV made such a positive impact as an anniversary gift. This model is designed to offer impressive picture quality, an immersive screen size, and an easy setup experience, making it a strong choice for enhancing home entertainment. We appreciate your feedback and are glad the TV has become a game‑changing addition to their viewing experience. Thank you for choosing Pioneer for such a special occasion. Narendra | Pioneer Products
- Pros mentioned:Size
Rated 5 out of 5 stars
Pioneer punches above it's weight here
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Given the deal I got for it, I figured I'd get it. Reviews were pretty solid, panel is good, sound bar support was instant, no issues setting that up. Panel quality is good, a little muted colors for my tastes but with a little fixing up the settings that was resolved easily, otherwise overall a good TV. Wasn't expecting a QLED type quality at this price, so my expectations weren't high, but I was certainly surprised. The size and features for this TV are good. Roku and hdr10 at 284.99 (black Friday) was a bargain and a half!
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Its okay!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price, after tons of research and reading reviews. I chose this based on the fact its not for gaming or anything fancy just to watch TV. But, the color is not as vibrant as research stated. Its great size for the budget price but not quality i was hoping for. I would recommend for the price nothing else.
I would recommend this to a friend - Pros mentioned:Setup ease
Rated 5 out of 5 stars
My grandchildren
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy for my grandchildren to work they no just where to go to and how to find what their looking for opposed to a regular tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Don’t walk run
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Executional quality. For the price you can’t go wrong I love it movie night Issa go!!
I would recommend this to a friend
























