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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1181 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Pixel Stand for its ease of use, compatibility with Pixel phones, and stylish design. Many appreciate the display of information while charging and the convenient access to the Google Assistant. However, some customers find the price to be high and express concerns about the stand's fixed angle and potential challenges with phone placement and case compatibility. A few also mention the stand's size as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,181 reviews
  • Rated 1 out of 5 stars

    Disappointed only worked for a couple months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product stopped working several months after purchase. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had to return it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. Basically it would almost never charged my Pixel 3 rapidly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work on my phone. Wish it was more compatiable.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Gaby,

      The Pixel Stand can charge any phone that works with Qi wireless charging. However, some personalized experiences from Google Assistant will only be available on Pixel 3, Pixel 3 XL, Pixel 4, Pixel 4 XL and Pixel 5.

      If you’re not sure if your phone uses Qi, contact the manufacturer. googlepixel

  • Rated 1 out of 5 stars

    Annoyed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stand stopped working within months of purchase.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Dave,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel Stand. We recommend trying the following steps to address the issue:

      * Take off your case and any attachments, like mounts or grips.
      * Center your phone on the Pixel Stand.
      * Use the cable and power adapter that came in the box with your Pixel Stand.
      * Check that your phone’s screen is facing out, with the back against the Pixel Stand.

      If your Pixel Stand continues to have these issues, we recommend contacting our 1:1 support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Charging speed, Design

    Rated 3 out of 5 stars

    Slow to charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel Stand is a wireless charger that works with any Qi-compatible device. It has a fast charging speed, a smart design, and a soft grip. It also has some exclusive features for Pixel phones, like photo slideshow, Google Assistant, and sunrise alarm. Pixel Stand is a smart and convenient charger.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not compatible with Pixel 3 XL cases

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering how much the Google flagship phone costs, it is important to provide as much protection as possible. However, what they don't tell you is that the only case that their Pixel Stand is truly compatible with is their own slim fabric cover. Although the device indicates that it works with most cases, it does not seem to work with all OtterBox Defender cases.. Keep in mind that this is a limitation of the Pixel Stand and not the case as I have been able to charge wireless using many other wireless chargers. It is only the Pixel Stand that does not work. Considering the cost of this wireless charging stand, I would suggest buying two of a higher quality Samsung wireless charging stand for the same price. I have confirmed that those work. Even if you are not planning on keeping your phone in a case or are going to use a case sold by Google, I would still not recommend this product based on the customer service and support. Google's resolution to this problem is to remove the phone from the case before placing it on the Pixel Stand. They also suggested the I buy a case from them directly rather then using the OtterBox Defender case recommended when purchasing m y Google Pixel 3 XL.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Major flaw: Can't be added as a trusted device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole point of a stand is so you can access your phone when it's on your desk or nightstand. Unfortunately to do anything useful, you have unlock your phone. Well the fingerprint reader is blocked on the back which means you have to enter your PIN every time. Same goes for using the Assistant, where many tasks require unlocking your phone. Android has the concept of a "trusted device" where you can select a device and make it so your phone remains unlocked when connected to it. For example, a bluetooth headset. But for some crazy reason, you can't add the Pixel Stand—something that would remain in PHYSICAL contact with your phone—as a trusted device!? I hope this is just an oversight by Google, as there's no security reason to NOT allow this. If a wireless bluetooth headset can be a trusted device, so should the Pixel Stand. Oh, and it's way overpriced for what you get. I only bought it when I saw it was on sale for $40…which is about what I think it's worth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Food wireless charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with my Spigen case on my Pixel 3 XL. The extra software features used are also helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Ease of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the pixel 3. Just unbox and plug in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised with the Pixel and fabric case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it from BestBuy 2 days ago and it seems to be doing a decent job at charging my pixel 3. The pixel 3 is in a Google fabric case. Also, it seems like it charges my wife's iPhone too but we didn't keep it on for a long time to determine charging speeds / rates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cost and design keep this from being great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For one, the cost of this thing is absurd. I got it half off, which feels right. That aside, the design is a problem because the lip that holds the phone is incredibly shallow. I am using a pixel 3, not even the xl, and in the official case it is way too easy for it to slip off. With the xl the added weight adds to how easy it is to knock off. Lastly, if you use a magnetic mount for your car you can forget about this as the charging will not work through the metal piece used to grip your phone. That is not a flaw of this device, but something to note if you mount your car in that way.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Waste of money...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I get into this, I bought this along with my Pixel 3 XL and I was satisfied... At the time. Then I realized this doesn't allow you to use any kind of thick case. I have gone through many different cases attempting to get this stand to work along side it with the wireless charging and very few ugly cases work. ( If your okay with that then.. Alright..). Secondly, You can't just set it on it and walk away. No, it may sometimes charge your phone. 90% of the time it will have you move it just slightly in a direction so you can over move it and have to preposition it. My final issue is that it is a whopping $80 for a stand that can be substituted for a $20-40 stand that will do 5W instead of Google's 10W. With the money you save from not buying this, you can get a nice looking stand and possibly a good wireless car mount? I mean..even a case... Buy only to be let down.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent wireless charger for Pixel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my Pixel 3 XL. Charges slower when case is on though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone stand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For given value, stand works well & it fits my charging stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried once, worked rather well Hope that it be more ergonomic

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these. They unfortunately did not work as advertised. Best Buy was great with a return though!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Will not charge with otter box on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted this but it won't charge with my case on. I'd rather not break the screen of my phone just where I'll be able to wirelessly charge it plus it's really expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand would never complete the setup process, kept stopping after the second step. It works as a charger but assistant is spotty and photo album unavailable. There is another pathway to device settings I found but it repeatedly says "assistant will be with you in just a sec" and then shuts down. When I chatted with Geek Squad they said take it to the store for replacement - that was their only advice. Of course the store doesn't have one in stock and I hate shipping things back. I'd be happy to change my review if I felt like I was getting any support from Best Buy for this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Google Assistant Stopped Working!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my Pixel Stand. Set up was easy but troubles with my phone soon followed My phone no longer responded to "Hey Google" (whether on the stand or off of the stand.) A restart fixed that problem off the stand, but the problem returned when I placed it back on the stand. The Pixel Stand disabled voice control of Google Assistant on my Pixel 3. A feature that was my main reason for getting this wireless charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with an Otterbox Defender Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to use/like this in the worst possible way. I researched prior to purchasing to see if the added depth of the case would be an issue or not but details were scarce. Unfortunately, the wireless charging doesn't work while the phone is in the case. The phone initially detects the base but the app never fully launches and it gets stuck in a detection loop. I'm returning mine tomorrow.

    No, I would not recommend this to a friend