Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1300 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the .Audio 355 Stereo Headset favorably, particularly praising its sound quality and comfort. Many also appreciate its affordability and compatibility with various devices. While some users found the fit and cord length less than ideal, the positive feedback on sound and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,299 reviews
  • Rated 5 out of 5 stars

    This a great set of headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great set of headphones very easy to use and hookup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but the microphone does not work with my desktop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself was great, but the jack was too big for our phone. Still works great with my computer though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hurts my ear when use for a long time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for the price but the earcups should be bigger to accommodate the whole ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend this product. I bought 2. Cheaply made they broke within a few days.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our .Audio 355, we are sorry to hear you're experiencing trouble with your headset.

      This model includes a one year limited warranty, if it breaks under normal use you can request a replacement through our official website after creating an account and registering your product. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Rated 5 out of 5 stars

    Good all around headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set of headphones. They do the job I want.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so good someone borrowed it. i told them . keep it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IT WAS OK.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS NOT AS GOOD AS I THOUGHT IT WOULD BE. I WOULD NOT TELL SONEONE TO BUY IT.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review on our .Audio 355. We're sorry to hear about your experience. We will forward your comments to our team for consideration. If you are having any technical difficulties or you have any questions, our Customer Care Team is available at: https://www.plantronics.com/us/en/support/contact Plantronics

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Microphone Didn’t Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this headset for the microphone to use during online meetings. I could hear others clearly through the headset but could not get the microphone to work on my laptop. I had to return this item. I purchased a USB microphone from somewhere else and it works fine.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our .Audio 355. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product. Plantronics

  • Rated 3 out of 5 stars

    Standard Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a standard 3.5MM headset nothing too fantastic about it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay for regular people. My little brother uses it to play fortnite.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Functional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine just wish it was built stronger. Started having hardware issues within 3 months.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our .audio 355, please don't hesitate to contact our customer care group any time at www.plantronics.com/support if you require assistance with your unit. Plantronics

  • Rated 3 out of 5 stars

    Have not tested yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this brand for our Training Room. However, I have not tried it out yet to comment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality. Flimsy cord that comes with it. Not the best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great earphones for tender skin and I love them!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last earphones earpiece broke off when moving!!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Poor fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit well, doesn't cover ears well. Sound is OK

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our .Audio 355, we will forward your feedback to our team for consideration when developing new products and accessories.

      If you find the headset too uncomfortable to wear even after adjusting the headband size we recommend that you consider a headset with a different wearing style (preferably over the ear or in-ear). Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 3 out of 5 stars

    alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work but not all that comfortable to wear..could use more cushioning on the ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main issue is the ear muffs are too small around uncomfortable to wear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get Insurance on these

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on our second pair. First pair: Adapter broke off in xbox controller. Second pair: One side of the headphones was not working. Get insurance on these because you will need it to get them replaced. I wish I stayed with the Bestbuy brand. Same price, but the adapters were different.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our .Audio 355 Headset. We're sorry to hear about your experience. Please note this model is not recommended for Xbox One since this is a Computer headsets, hence we cannot guarantee compatibility. If you have any questions, feel free to contact our Customer Care Team at: 855-765-7878 plantronics

  • Rated 3 out of 5 stars

    Not for my computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get to work on my computer. But it works great on my cell phone.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our .Audio 355, we are sorry to hear you experienced trouble with your unit. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics