Customer Ratings & Reviews
- Model:
- 79730-01
- SKU:
- 9210276
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the .Audio 355 Stereo Headset favorably, particularly praising its sound quality and comfort. Many also appreciate its affordability and compatibility with various devices. While some users found the fit and cord length less than ideal, the positive feedback on sound and comfort outweighs these concerns.
This summary was generated by AI based on customer reviews.
No one can hear me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I run a call center from home and I needed a great headset, the mute button simply doesn’t work. Every one says it sounds like I’m in a tunnel. Just bad.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review on our .Audio 355 headset, however, we are sorry to hear about your experience. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. If you are experiencing some issues with the microphone of the headset you may want to test the headset in a different PC to completely isolate the issue. If for some reason you still encounter the same issue with the headset using a different PC then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Poor quality over WebEx or IP based audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The other people on calls can't hear me at all and while the Best Buy rep spoke very well of these, I will be returning this headset shortly. Nice price but not good quality performance at all. Do not recommend.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our .Audio 355, we are sorry to hear you're experiencing trouble with your unit. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Did not work with Windows 10 voice recognition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was recommended for use with Windows 10 voice recognition software, but it didn't work at all. A headset borrowed from a friend worked much better. It may work well in other applications.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our .Audio 355, this might've been an issue with your PC's settings or the headset's connections since Windows 10's voice assistant is compatible with these types of headsets. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
- Pros mentioned:Comfort, Sound quality
Great headset for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading some of the other reviews, I was somewhat hesitant to purchase this headset, but now I'm glad I did. Sound quality: I played a few different songs and a couple of videos and I have to say the sound quality is excellent. I've had much more expensive headphones that weren't as crisp and clear. Recording quality: I haven't yet used it for voice chat, but I did use the sound recorder to get an idea of quality. I have no complaints thus far. Comfort: Some people mentioned that the set is uncomfortable. It is somewhat heavy and would be incredibly uncomfortable for someone with larger ears. My ears are not that large, so the padding fits around them nicely. I also wear glasses and had no comfort issues. Durability: It seems durable. It's not flimsy, though the cord is somewhat thin. If you're looking for a nice headset that won't break your budget, this is definitely worth it. If you're a serious gamer or musician, you'll probably want to go for something a bit more sophisticated.
I would recommend this to a friend Bad Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money! I bought this for VOIP to use at work, but it is useless. The mic makes a buzzing noise, and doesn't pick up any audio at all unless you wiggle it first.
No, I would not recommend this to a friendIt’s very uncomfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was vey excited to get this home and when I put it on it hurts your ears.
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this headset for video conferencing and the mic function did not work with my laptop. I had to return the headset to the store.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your review on our .Audio 355, we are sorry about your experience. Our customer care group is available to assist you at www.plantronics.com/support in case you're having trouble with your headset or have any questions about our products!
Bad volume control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been having issues with the volume control on these. Volume would cut out on either side or completely. Going to take it back
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our .Audio 355, we are sorry to hear you're experiencing trouble with your unit. In order to troubleshoot audio issues you might want to try fully reconnecting your headset and testing it with another device (phone, media player, PC, etc.) in order to isolate the issue. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
- Pros mentioned:Sound qualityCons mentioned:Cord length, Fit
Cheap looking, good quallity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a headset and planned on buying something else until I got to the store and realized that this was a lot cheaper and had the same technical specifications. I tried it out, and it sounded great, both to me and other people hearing me talk. During noise cancellation tests, it could hear some things, but blocked out most of it. The only bad points is a short cord, which is probably only a problem for me, and how cheap it feels. It's small, which is nice, but also gives me the impression that I could easily crack it in half. That's not to say that it sounds cheap too- because it doesn't.
I would recommend this to a friend Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this device because I am working from home. I had to yell in the mic so ppl can hear me.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest review on our .Audio 355 Headset; However, we're sorry to hear you've had trouble with your unit. To troubleshoot the microphone, please make sure the headset is selected as default under recording devices under sound settings. Also, please try increasing the microphone array by selecting>Properties>Levels. Testing the headset with a different computer is also ideal to isolate the cause of the issue. If you still get the same results, then most likely there's an actual problem with the unit and it is best to replace it. If purchased as brand new, this model counts with a one-year warranty. It is also important to take into account that this particular model was discontinued several years ago. We recommend you to take a look at our latest models for PC. In any case we thank you for bringing this to our attention. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1-855-765-7878.
Dont purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't hear the customer and they couldn't hear me. Returned item still waiting for a refund.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest feedback on our .Audio 355 Headset; However, we're sorry to hear about your experience. This model is compatible with any computer that has a dual 3.5mm connection for speakers and microphone. The only steps to setup the headset after plugging it is to select it as default under Playback and recording devices on Sound settings. If your computer does not have a dual connection, then the headset is not compatible. Please note this headset is an older version and has been discontinued for several years. To isolate the cause of the issue, please test it with a different computer. In case the unit is faulty, this model counts with a one-year manufacturer's warranty if purchased as brand new. Thank you for your comments. We will forward them to our team for review and consideration. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726
- Pros mentioned:Comfort, Price
Great....for it's price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I understand that when you're not spending 50 and over for a headset, you're not gonna get the greatest product...which is why this headset still gets some decent numbers in the ratings. A few things I can't accept though is the inability to use your entire volume range without interference, aka a buzzing (happens at about 1/2 to 3/4 volume). This is because the cords are small and poorly shielded allowing for a lot of static and other waves to be picked up on the way to the headset...I'm considering attempting to rewire, but don't know if it's really worth it. Also, as expected from pretty much every headset I've ever owned, the ears get hot because there's no ventilation...that didn't affect my ratings but it's something people should be aware of...if your headset encloses your ears, and you expect some kind of sound blockage, it's gonna get hot... On the plus side, this headset is the best priced item for it's quality for both headsets and headphones on this website (when I looked for it about June 10th, 2009 or so), it runs off a mini phone jack which I like much better than the USB counterparts, and it has a volume control and mic mute/unmute on the cord making it easy if I need a quick volume change, It's made of the typical plastic, but it's slightly thicker than others of it's type, and there are almost no moving parts which is awesome for it's durability, and with an extra $5 to best buy for a warranty ( you still save at least 10 -20 dollars on this baby) it should last me a while. Also, I'd like to mention the cushion on the top of the headset...SO MANY HEADSETS DON'T HAVE THIS AND THEY SHOULD, it makes the entire unit SO much more comfy. Unfortunately, I don't know how well the mic works as my computer isn't allowing me to use my mic jack currently, something I am trying multiple fixes of (already unmuted it in the volume controls, looking for an extra driver, but that shouldn't be necessary because it's not USB) I will say that from the look of it, it seems very well designed, as it comes down at comfortable distance from the face and has a little maneuverability regarding it's distance to the mouth. Overall, I'm VERY satisfied with this product, and the only reason it doesn't score better in the overall is because you get what you pay for, and compared with other (more expensive) headsets I've had, it is average. I still encourage anyone who reads this and wants a headset that works for a decent price to purchase this.
I would recommend this to a friend Not good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awful and goes in and out. Would not recommend.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for sharing your honest review on our .Audio 355; Though we're very sorry to hear you're not happy with the sound quality. There are a couple of things you could try to troubleshoot it. Firstly, make sure the headphone is plugged directly into the PC, avoiding any sort of hub splitter. As you know, this model requires 2 headphone jacks, for microphone and speakers. Ensure the headset is selected as default on both Playback and recording devices under Sound Control Panel. Lastly, testing the headset with a different computer is also ideal to isolate the cause of the issue. If you still get the same results, then most likely the unit has an actual problem related to hardware and it is best to replace it. This model counts with a one-year limited warranty. It is important to take into account that this model has been discontinued for several years. If you require further assistance, feel free to contact our Customer Care Team at: https://www.poly.com/us/en/support/contact
Horrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is poor as the price is cheap. Don't waste your money on this.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review .Audio 355; However, we're sorry to hear you were not satisfied with our product. This model features 40mm speakers which deliver studio-quality audio with maximum bass response. It is important to point out that this model was discontinued several years ago. We strongly recommend you to checkout our latest models. In any case, we do thank you for bringing this to our attention. We will forward your feedback to our team for review and consideration. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 888-363-0726.
- Pros mentioned:Comfort, Sound quality
Plantronics - .Audio 355 Stereo Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for a great priced headsets minus the over heating of the ears, then this is the one u want. Dont be discouraged by bad reviiews from people who cant take care of simple things, This headset has lasted me a few years, and still going,, Sound is great, even better than those expensive type, dont be cheated by advertisement, this is a great deal at a best buy, Be one of the satisfied customers , and for god sakes put the headset issue behind you
I would recommend this to a friend Oh No No No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing broke after a few months of light use. I would never buy it again. Nay on this trade.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our .audio 355, we are sorry to hear you're experiencing trouble with your unit. Your unit comes with a one year limited warranty, please don't hesitate to contact our customer care group at www.plantronics.com/support for troubleshooting or replacement assistance.
MelH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for the price, not the best quality of what's out there, and will do.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your review on our .Audio 355 headset. Please note that our intention is to provide the highest quality products to our customers and we thank you for bringing this to our attention. We will forward your comments to our team for future consideration when developing new products. Please feel free to contact our Customer Care Team at 800-985-9815 if you require assistance.
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Other person said it was very difficult to hear me. Item returned for a refund.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our .Audio 355. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product.
sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product was one of my many short lived headsets it wont last that long
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our .Audio 355 headset however, we're sorry to hear about your experience. If your headset is not responding, there are a few things you might want to try to troubleshoot it: Please unplug all cables from both headset system and computer and make sure these are reconnected in the correct ports. If you have already tried this, make sure you set the PC sound card as default for Playback and Recording under Sounds Control Panel on Windows OS, or set as Output and Input device under Sound Preferences for Mac OS. Please verify that the master and application levels in the volume mixer are not muted. Lastly, if you have the same results after following these instructions, most likely there is an actual problem with your headset and it should be replaced. Please note this unit has a one-year limited warranty from date of purchase in the US & Canada. Please don't hesitate to contact our customer care group at https://www.plantronics.com/us/en/support/contact if you require assistance!
Lost sound on one side - TWICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost sound on one side - TWICE. Returned it two different times.
No, I would not recommend this to a friend