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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 355 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are satisfied with the BackBeat FIT 2100 Wireless Earbud Headphones for their sound quality, comfort, and long battery life. They are also appreciated for being waterproof, wireless, durable, and reasonably priced. However, some users have expressed concerns about the low volume and lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 355 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound and a perfect fit, what more could a guy ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good headphones, the prior model does appear to be higher quality but these are not bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    77028

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Sounds real good, fit and make you want to run.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them much yet. Sounds is pretty good. will need to wear them more before can make a call on comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must read

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rock these things everyday in the gym and have zero problems. Sometimes i forget my phone in my house and walk to the garbage can outside and never lose signal. (Good 60feet) these are great. I will buy again if they break. Oh, ive had these for a year now and they are still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsetshave great sound and are comfortable to wear.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    comforatable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to keep in place during any physical activity. but volume on them are very low.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable. Excellent for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Plantronic ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, good sound, great while working out & comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stay good during workouts! Also sound really nice

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Stays on during activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, fit, and stability. Good for smaller ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect to use when playing music all day long. My husband purchased these to replace his old headphones and these are wonderful. He loves them and the set up was super easy. The headphones last about 5 hours of continuous use which is ok with him.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Turn it up to 11. Check 1-2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So two cons about this product: First, it does not get loud enough. My volume at max, and still I want to turn it up to get into a workout. Second, it is really hard to charge. I have to fiddle with it to get it hooked up correctly. Works fine other than that. Would not buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and looks nice. Battery lasts for days.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good fit, good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I docked this 1 star because the wind will drown out the volume at higher bike riding speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! Very comfortable and Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not as good as previous versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems every time they put a microphone in wireless headsets, they get glitchy. Well, they HAD to add a micro to this version (can't stop trapping even when you're exercising, huh?). Within a week, the pause and skip functions have stopped working. When they were working, it took 3 times as long to pause as the previous version (instantaneous). They also don't have nearly the range as the previous version. So instead of being able to put my phone down in one spot and make my way around the gym, I have to carry it with me. Don't waste your money on this new version. Got a pair of refurbs of the previous version for $20! Way more reliable, sound ss good and great range so you can set your phone down and move away from it without losing signal

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review on our Backbeat FIT 2100, however, we are sorry to hear about your experience. If the user controls of the headset don't seem to work properly you may want to check if the headset doesn't have any kind of updates available through the "Backbeat" app. You can also reset the headset through the app to see if this helps with the issue. This headset has a range up to 10 m/33 ft like the older version of the Backbeat FIT. If after trying the troubleshooting steps you still encounter the same problems then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase. Please don't hesitate to contact our Customer Care Team at www.plantronics.com/support if you require assistance. plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great. Good sound and connect with not to much difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality, but let’s in much more noise than you’d expect. Especially compared to the last backbeat fits I had. Good if you’re exercising outside, bad if you’re trying to wear them in a noisy environment (gym, subway, etc). Also don’t bother with the app as it’s useless.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Quality Build Is Not enough to Offset Poor Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing that I can say about the BackBeat FIT 2100 is that they seem like they are built well and should wear well during workouts. The push button functions seem to work well. However, sound quality is poor in my opinion. Frequency range is very narrow. There is little to no bass. mids and highs are thin and borderline shrill. They got to be annoying very quickly. Separation of frequencies is thin and uninviting. Additionally, the earbuds are one size fits all. In my case they are too large and are a poor fit for me. As a point of reference, the wired earphones that came with my iPhone are better sounding. Not by a lot but, better. They are more comfortable as well. To be fair I gave this a 2 star 'fair' rating because of the build quality. Otherwise - poor.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello Joel and thank you for your review on our Backbeat FIT 2100 headset, however, we are sorry to hear about your experience. If you are experiencing some issues with the audio sound quality, you may want to reset the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset. With the headset powered off, click and hold down the right ear bud until you hear "pairing". 4) Access to your Bluetooth settings and select "PLT_BBFIT 2100". Once successfully paired, you will hear "pairing successful". You may also want to reset the headset and check if it doesn't have any updates available through the "Backbeat" mobile app. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. We will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance! plantronics