Customer Ratings & Reviews
- Model:
- 212201-99
- SKU:
- 6284302
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the BackBeat FIT 2100 Wireless Earbud Headphones for their sound quality, comfort, and long battery life. They are also appreciated for being waterproof, wireless, durable, and reasonably priced. However, some users have expressed concerns about the low volume and lack of bass.
This summary was generated by AI based on customer reviews.
Good not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the behind the neck style,but the earbuds won’t stay in my ears. Very flexible and sturdy though.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review on our Backbeat FIT 2100 headset, however, we are sorry to hear about your experience. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. We will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Average sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and battery life are average. Everything is else is great
No, I would not recommend this to a friendFor my 12 year old son
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were purchased for a Christmas gift. Good brand and great deal. #momwin!
I would recommend this to a friendgood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always pleased with the products they have to offer.
I would recommend this to a friendAwesome earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ease of use and long battery life it has
I would recommend this to a friendHad high hopes...
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them on clearance for $50. Wanted bluetooth without spending $150 on AirPods... functionality and connectivity was good. Unfortunately, within 3 months, they stopped charging. DEAD. 1 yr man. warranty! Plantronics claim wasn’t bad, had replacements within a week. So far the 2nd pair is still alive.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good while they lasted. Then wouldn’t hold a charge after about 6 months.
No, I would not recommend this to a friendOk sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfectly fine for listening to talk radio. For music, it’s not very good.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your review, however, we are sorry to hear about your experience. If you are having some issues with the sound quality. you may want to try resetting the Bluetooth connection with your mobile. 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset. With the headset powered of, press and hold downt the right ear bud until you hear "pairing". 4) Access to your Bluetooth settings and select "PLT_BBFIT 2100". Once successfully paired, you will hear "pairing successful". You may also want to reset the headset through the Backbeat mobile app and check if it doesn't have any updates available. Last but not least, we always recommend testing the headset with a different mobile to isolate the issue. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
Exactly what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Received quickly! Would order from Best Buy again!
I would recommend this to a friendGreat for running
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged quick. Easy to set up. Stays in your ear when running.
I would recommend this to a friendDependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that it gives you the battery status when you power up.
I would recommend this to a friendExactly as expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has better build quality than previous version.
I would recommend this to a friendCharity event gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as one of gift for charity event. People liked it
I would recommend this to a friendGift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for the holidays it works well
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are good earbuds and they sound great! However, I decided to go with Beats.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your honest review, however, we are sorry to hear the headset wasn't for you. Our intention is to provide the highest quality products to our customers and we thank you for bringing this to our attention. If you require technical assistance in the future please don't hesitate to contact our Customer Care Team at 800-985-9815.
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Plantronics BackBeat FIT 2100 Wireless Earbud Headphone is a good headphone.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you very much for your honest review and for your kind comments; we really appreciate you taking valuable time out of your day to give your feedback. We will continue to provide our valuable customers like you the best of our products and services. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance!
Great headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to handle easy to charge end the batterie have a fair life time
I would recommend this to a friendTrash from the start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first pair were broken from the beginning and barley would charge. Garbage
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT 2100 however, we're sorry to hear you've had trouble with your unit. The life span of the product depends on the usage but on many cases they last for way past their warranty period. If you are experiencing charging issues, please ensure your unit's firmware is up to date through the BackBeat app: https://goo.gl/AtmURf. Thank you for your comments. We will forward them to our team for review and as a consideration. If you have other questions, feel free to contact our Customer Care Team at: 1-855-765-7878
Great sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but it bothered my ear a bit. Kinda of rough fitting.
I would recommend this to a friendGreat ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed these for the gym...great product...no static
I would recommend this to a friend