Customer Ratings & Reviews
- Model:
- 212201-99
- SKU:
- 6284302
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the BackBeat FIT 2100 Wireless Earbud Headphones for their sound quality, comfort, and long battery life. They are also appreciated for being waterproof, wireless, durable, and reasonably priced. However, some users have expressed concerns about the low volume and lack of bass.
This summary was generated by AI based on customer reviews.
Didn't lime them. I returned them.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues turning the sound up. I returned the headphones and purchased a different brand.
No, I would not recommend this to a frienduncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned them because they are very uncomfortable. The sound is regular, the calls its ok
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review. However, we are sorry to hear you were not able to find a comfortable. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to to contact our Customer Care Team at 800-985-9815 if you require assistance.
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume to low doesn't fit in ear real well. I just feel like this was way over priced
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review. We are sorry to hear about your experience with the BackBeat FIT 2100, it features Always Aware eartips, so the outside noise can be heard in order to provide a safe outdoor training. However, the volume should not be too low, please try the following: 1) Download the BackBeat app for your phone. 2) Click on Settings and update the firmware. If the issue continues, a replacement might be necessary. If you continue to experience difficulties, please don't hesitate to contact Plantronics Customer Care at 855-765-7878, additionally, you have a 1 year warranty from the purchase date, if needed.
- Pros mentioned:Battery life, Fit, Sound quality
Great for workouts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to replace an old wired beats that finally crapped out after 3 years. This is my first set of wireless headphones so I took alot of time researching. I found these and decided that they checked many of the boxes of what I was looking for. I am completely happy and this is why. They fit great. Very light weight and aside from the music I could literally forget they are there. They fit snug. No bouncing around or adjustments needed at all. They stay in place. I only have to charge them about once every 4 or 5 workouts. So about once a week. My workouts last about 60-90 mins. Battery life is good enough for me. The sound quality us good enough for me. The range is good. These are not $150 headphones so dont expect them to sound as such. The are 80 bucks. And for the price these do not disappoint. I think they are a great buy so long as they last which is yet to be determined... But so far so good.
I would recommend this to a friend - Pros mentioned:Sound quality
Good idea. Light weight. Nice looking
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have kind of sensitive ears. I can't get them plugged with ear buds that would mute the surrounding. Unlike other ear devices, the BackBeat Fit 2100 allows you to listen to music, receive and make calls while still able to hear what is going around you. You can easily forget that they are on (if not for the a little bit stiff rubber)... They do have a very surprisingly good Bluetooth range. They do go long distance from my phone before start having noise interference. The first time used, the battery took for ever to charged (actually the indicator never turned off) and then it lasted like 5 hours only. For the second charge, the indicator turned off and I am using them now for almost 9 hours (on and off streaming) with battery level still good. They are very light weight with good grip. Sound quality is what I think is perfect (some others might have musical ears). Microphone is working very good for BT calls. Available functions are good. It does connect to several devices at the same time and then you can switch between them using the app. Well, that's the theory and it sounds terrific. They only problem is: I couldn't make it work on Android nor iOS.. Still not bothering me. I'll try to figure it out later. Works well on my chromebook laptop. Streaming and recording. Works better on Android than iOS (showing more options there). The only down side I can see is the charging port: You would expect a type C connector but that's fine.
I would recommend this to a friend Very disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product quality was not bad, but it stopped working after one month. I asked bestbuy what I have to do. They told me to contact manufacturer. I placed claim on manufacturers website, but they ask to return product on my own expenses.
No, I would not recommend this to a friendOffended this is even on the shelf
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst wireless headset I have ever purchased. I will be returning it immediately and am very disappointed this was even available to purchase at Best Buy as it performs like something bought at the Dollar Store.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT 2100. We're deeply sorry to hear about your experience. Our intention is to provide the highest quality products to our customers and we thank you for bringing this to our attention. If you are experiencing technical difficulties, please contact our Customer Care Team at: 855-765-7878 as we may be able to solve it through troubleshoot. We will forward your comments to our team for review and consideration.
Nope!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Noise canceling really didn’t cancel anything & the buds were large & extremely painful to wear more than 5 min. I spent the extra $$ to buy the Bose Quiet Control 30s. They are perfect!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your honest review on our Backbeat FIT 2100. However, we are sorry to hear about your experience. This headset is designed with Always Aware eartips that allow you to hear your surroundings for safer training in any environment. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. We will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Not good. Buy a different brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps losing blue tooth connection. Have to hold phone less then 24" away from head phones for them to work. I have new I-phone so it's not my phone. Total disappointment! waste of $75.00!!!!!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello Jeff and thank you for your review on our Backbeat FIT 2100 headset, however, we are sorry to hear about your experience. This headset counts with a range of up to 10 meters/33 feet. If you are experiencing some connectivity issues, you may want to try resetting the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset. With the headset powered off, click and hold down the right earbud until you hear "pairing". 4) Access to your Bluetooth settings and select "PLT_BBFIT 2100". Once successfully paired, you will hear "pairing successful". You may also want to reset the headset through the "Backbeat" mobile app and check if it doesn't have any updates available. Last but not least we recommend testing the headset with a different mobile to completely isolate the issue. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can click on the following link for further instructions: https://bit.ly/2N637EC. Please note the life span of the product depends on the usage but on many cases they last for way past their warranty period. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
- Pros mentioned:Comfort, Sound qualityCons mentioned:Volume
Not perfect but pretty good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Plantronics Backbeat Fit for 4 years! Loved it and used it every day. Crystal clear phone calls and good sound quality. Then my dog ate it... not kidding! Reviews for these headsets are all over the place and since I loved my Backbeat Fit so much, I decided to upgrade to the 2100 model. I love the style. I love that there are no teeny tiny buttons to press. I do wish the left (volume/forward/back) side had some tactile feel like the right (power/pause/play) side. Sound is good, though I feel like the sound on my old one was better. Headset is comfortable to wear (once your ears get used to them) and discreet. They stay put when working out but the volume seems to max out at a lower level than my older model and can be an issue in a noisy environment. Overall, I like them.
I would recommend this to a friend Bad Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this product but I'm very unhappy because it has really bad sound quality. It takes a long time to charge and I wish I didn't buy this product at all.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review on our Backbeat FIT 2100 headset. However, we are sorry to hear about your experience. If you are experiencing some audio issues with the headset you may want to reset the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset. With the headset powered off, press and hold down the right ear bud until you hear "pairing". 4) Access to your Bluetooth settings and select "PLT_BBFIT 2100". Once successfully paired, you will hear "pairing successful". You may also want to check if your headset doesn't have any updates available through the "Backbeat" app. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Died in 7 weeks of light use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a previous version of these that lasted 6 years. They were great. These only lasted 7 weeks before dying.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review on our Backbeat FIT 2100 headset, however, we are sorry to hear about your experience. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Remember this unit counts with a limited warranty since the first day of purchase and if you need a replacement you can click on the following link for further instructions: https://bit.ly/2N637EC. Please note the life span of the product depends on the usage but on many cases they last for way past their warranty period. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require technical assistance.
- Pros mentioned:Fit, Sound quality, Water resistance
BackBeat Fit 2100 headphones are amazing
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great. Stays in while working out. Sweat resistant and great sound. I have used several headphones though the years and have been very pleasantly surprised. Looks and feels great. Very stylish which is important to me
I would recommend this to a friend Meh
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were terrible. Bad sound quality, awful to wear..... just crap. Returned.
No, I would not recommend this to a friendStopped pairing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset stopped pairing with my iphone. I then tried to re-download the app and it still didn't work.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To heav, not comfortable, had to return and purchased the bose sports. Yes
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lasted for about 6 months of light use and will no longer charge.
No, I would not recommend this to a friendBad headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very uncomfortable for the ear. Would leave ear red.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our BackBeat FIT 2100. We're truly sorry to hear you were not able to find a comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. We will forward your comments to our team and take them as a consideration in the future when developing new products. Feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions!
WEAK TOOL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently exchanged them and overcharged me. The new ones do not work.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review on our Backbeat FIT 2100 headset. However, we are sorry to hear about your experience. If you are having some technical issues with your new headset, we can help you out and troubleshoot the problem. Please feel free to contact our Customer Care Team at 800-985-9815.
- Pros mentioned:Battery lifeCons mentioned:Bass
Not good whatsoever
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love headsets, especially if they are wireless. I don’t like to use earbuds when I excericse because of fear they will fall out. So, over the ear headsets are what I’m interested in. So, I was initially excited with the Backbeat Fit 2000’s. Unfortunately I was very disappointed with them. Pro: -wireless. Keeps me hands free and don’t have to worry about any cord getting snagged while wearing them. -battery life. They last me about 9 hours in use. I’ve had them for a few days and so far I’ve not yet needed to charge them. -snug around my neck. The cord that connects both sides is short, no adjusting and it rests on my neck really well. Cons -the size of the ear piece is too large. They don’t have adjustable sizes which is a pain. I have small ear openings and these don’t fit well in them. I hate it because I’m not getting the most sound out of them. Why couldn’t they provide smaller pieces? -sound quality. So, as I hold them in with my hands the sound quality is not that good. Hardly any good bass sounds. -the micro usb connector is small: I had a hard time trying to plug in the usb cord to charge. Design flaw? Overall, I’m really disappointed with this item. I can’t use them at all because it’s very limiting in use.
No, I would not recommend this to a friend