Customer Ratings & Reviews
- Model:
- 215104-99
- SKU:
- 6361731
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Backbeat FIT 3150 True Wireless Sport Headphones for their sound quality, comfort, and fit. Many users find them comfortable to wear and appreciate the snug fit. The headphones also have a long battery life and are water-resistant, making them ideal for sports and workouts. While some users would prefer a louder volume and more bass, overall, customers are pleased with the product's performance and value for the price.
This summary was generated by AI based on customer reviews.
Not great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable and doesnt stay synced. Ended up returning
I would recommend this to a friendIts ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit my ear. it fell off everytime i moved. Ended up returning it
No, I would not recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Awesome Headphone's
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have used. The sound is great good base and the length of time that they last(8hrs) on a single charge is great. I use these at work on my 12 hr shift. I get full use of them with a quik charge when at lunch. The fact that they have a way to stay on me ears is a good benefit too. I have used them during my work out too. Plus the ability to hear what is going on around me help so I can hear people talking to me while have them on makes these my number 1 go to headphones
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you very much for your honest review and for your kind comments; we really appreciate you taking valuable time out of your day to give your feedback. We will continue to provide our valuable customers like you the best of our products and services. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not stay charged as stated on the packaging.
No, I would not recommend this to a frienddisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With all the wireless ear buds, these were one the cheapest to get. With the brand name, they had to be good but turns out not so much. They kept falling off the ears and finally broke.
No, I would not recommend this to a friendAir bug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a lit bit difficult to connect with the car.
No, I would not recommend this to a friendI have some experience with earbuds and headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Platinum back beat fit I don't know about everyone else but control features were difficult to to adjust to! Overall sign sound quality not very good and I know this for a fact because I went down to Mardi Gras and I had to immediately put them back in the case I just got done 2 days ago 2 days prior! For the money or spending you can get a pair of cheap ones for like 50 bucks and get a way better quality sound on them maybe I just got to do something one I don't know! For $119 you think you would get way more and there's no additional earbuds in there so you would have to buy that separate. Comfort level there okay other than that I don't recommend this product
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi James and thank you for taking the time to share your honest review on our BackBeat FIT 3150; However, we're truly sorry to hear you were not satisfied with the product. This model is designed so you experience natural mid-tones and crisp highs while remaining aware of the world around you, for safer training in any environment. In any case we do thank you for bringing this to our attention. We will surely forward your comments to our Product Development Team for review and consideration. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.
Mediocre Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from wireless Jaybird earphones, I was expecting similar or possibly even better sound such as deeper bass and brighter highs. I was met with connectivity issues and very flat, boring sound. Immediate return.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT 3150; However, we're truly sorry to hear you were not satisfied with our product. This model is designed to provide natural mid-tones, crisp highs. To improve connectivity, you can download the latest firmware update via the BackBeat app available on the App Store and Google Play Store. Thank you for bringing this to our attention. Your comments will be shared with our team for review and consideration. Please don’t hesitate to contact Plantronics Customer Care at: 855-765-7878 if you have any questions!
- Pros mentioned:Comfort, Fit
Quality Sound, good battery
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these ear phones for use when I am outside at the ranch. It gets really hot and sweaty, and much of the equipment we use is noisy (think tractors). I wear hear protection on top of my ears, so any ear phones MUST be comfortable! These from plantronics fit the bill well. I had no problems charging and synching these with my iPhone. The case is sturdy and fits in a rear pants pocket in a pinch. I have small ear canals, but these are not too large for me. When I put the 'over the ear' noise protectors on, I do not feel like they are squished or painful. Overall, I think these would be great for working outdoors or working out.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi there! Thank you very much for your honest review and for your kind comments; we really appreciate you taking valuable time out of your day to give your feedback. We will continue to provide our valuable customers like you the best of our products and services. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Plantronics earbuds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an ok pair of earbuds that always needed to be reconnected to my blue tooth. Wouldn’t recommend buying.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++ product is great n sounds r perfect. We recommend
I would recommend this to a friend - Cons mentioned:Volume
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have good volume. I had volume all the way up & still couldn’t hear .
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Noemi and thank you for taking the time to share your experience with our BackBeat FIT 3150; Though we're sorry you were not happy with the volume. It is important to point out that this model features Always Aware eartips. This unique eartip design lets in ambient sound allowing you to simultaneously listen to music and hear your surroundings like traffic, cyclists, pedestrians, or other runners for safer training in any environment. This means you may not hear the music as loud as with other models designed to block background noises. You could try getting the noise-isolating ear buds from the BackBeat FIT 3200. These are compatible with your ear buds and might be a better option for you. If available, you might be able to find them with the following part numbers: 212258-01 SPARE,EARTIPS,BACKBEAT FIT 3100, BLACK and 212258-02 SPARE,EARTIPS,BACKBEAT FIT 3100, LAVA. Please note all Poly headsets meet and exceed OSHA standard regulations/requirements. None of our headsets exceed 118Dba. We will forward your comments to our team for review and consideration. If you have any questions, feel free to contact our Customer Care Team at: 1-888-363-0726
- Pros mentioned:Comfort, Sound quality
Comfy, secure, and good sound!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Review for Plantronics - Backbeat FIT 3150 True Wireless Sport Headphones - Black These truly wireless headphones are great at the gym. They’re comfortable because they don’t protrude too far into your ear due to the soft earloops that hold them in place. The sound is great with noticeably high quality bass for their size. I like the zippered case that doesn’t pop open in your gym bag and the extra charging time gained from the battery in the case. I had some trouble pairing the bluetooth connection with multiple devices, but since I mostly use them with only my phone, this was not a big deal. In terms of style, I really like the metallic teal surfaces; they make these headphones look cool too!
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you very much for your honest review and for your kind comments; we really appreciate you taking valuable time out of your day to give your feedback. We will continue to provide our valuable customers like you the best of our products and services. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
Didnt approve
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the feel of something in my ear and it didnt fit right also the sound was very poor
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Kayshel and thank you for sharing your honest review on our BackBeat FIT 3150; However, we're very sorry to hear you were not able to find a comfortable fit. This unit is designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. If you feel the volume is too low, please note the 3150 features Always Aware eartips. This unique eartip design lets in ambient sound allowing you to simultaneously listen to music and hear your surroundings like traffic, cyclists, pedestrians, or other runners for safer training in any environment. In any case we do thank you for bringing this to our attention. If you require further assistance, feel free to contact our Customer Care Team at: 1-888-363-0726.
- Cons mentioned:Volume
poor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't link well with phone. Not very loud. Poor sound quality
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT 3150; However, we're very sorry to hear you've had trouble with your ear buds. This model is compatible with any cell phone or tablet that supports Bluetooth headsets. To make sure the ear buds pair to your phone, the right ear buds needs to be in pairing mode. To do so: With the headset powered off, click and hold the right earbud until you hear "pairing." To troubleshoot audio issues you might want to reset the connection between your phone and ear buds: https://bit.ly/2OOMfnw. Ensure the unit's firmware version is up to date through our BackBeat App: https://bit.ly/2D5LnZ4. We also suggest you to try the reset option within our BackBeat app. Please notice all headsets meet and exceed OSHA standard regulations/requirements. None of our headsets exceed 118Dba. In any case we do thank you for bringing this to our attention. We will forward your feedback to our Product Development Team for review and consideration. This model counts with a one-year limited warranty. If you require further assistance, please contact our Customer Care Team at: 800-985-9815.
- Cons mentioned:Bass
Pretty trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound like garbage, 0 bass response
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for taking the time to share your honest feedback on our BackBeat FIT 3150; However, we're deeply sorry to hear you were not happy with the sound quality. The BackBeat app allows you to choose between different EQ presets: Bass boost, balanced, and bright. Furthermore, to troubleshoot audio issues, please reset the Bluetooth connection between your phone and the ear buds. To do so: https://bit.ly/2OOMfnw. Also, please ensure the firmware version is up to date through the BackBeat app. Please note this model comes with a one-year limited warranty. We will surely forward your comments to our team for review and consideration. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726
Liked them a lot but charging case failed 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty simple. Quality issue. Charging case will no longer charge 2 months in to owning them.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest feedback on our BackBeat FIT 3150; However, we're deeply sorry to hear your unit is not charging. To isolate the cause of the issue, please try using a different micro-USB cable and a 5 volt wall charger for optimal performance. The life expectancy of this product is of at least a year, but this varies depending on the usage and on most cases it should be closer to 2-4 years. If you still get he same results, then most likely there's a problem with the unit and it is best to replace it. This model comes with a one-year warranty from date of purchase. We thank you for bringing this to our attention. We will forward your comments to our team for review and consideration. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 888-363-0726
Earplugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t care much for this product. Didn’t work out well . Hurt my ears a lot.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT 3150; However, we're sorry to hear you were not happy with our product. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. We have shared your comments with our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. If you have any questions or you require assistance, feel free to contact our Customer Care Team at: 1-888-363-0726
I knew I shouldn't have bought these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.days after the one month mark. the right earbud no longer makes sound. The earbud connects to my phone and I can pause and play music using the tap, it's just no sound comes out. I have unpaired my headphones from my phone, rebooted my phone, and I reset settings in the app $150 dollars wasted. contacted support.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Thomas and thank you for sharing your honest review on our BackBeat FIT 3150. We're very sorry to hear about your experience and we thank you for sharing the steps you have followed to troubleshoot your unit. As a last effort, we strongly suggest you to ensure the unit's firmware version is up to date through our BackBeat App: https://bit.ly/2D5LnZ4. As you may know, this product counts with a one-year limited warranty. We have shared your comments with our team for review and consideration. If you require further assistance, please contact our Customer Care Team at: 1-888-363-0726.
Great at first
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were great until I could not hear out of one of them. Will be returning.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest review on our BackBeat FIT 3150; However, we're very sorry to hear about your experience. In order to troubleshoot the issue, please make sure you're still able to power it on. If you're not able to do so, please check the charging pins from the case to see if there's any damage preventing the unit from charging. If the unit does power on, then please ensure the unit's firmware version is up to date through our BackBeat app. You might also want to try the reset option on the app as well. In case you still get the same results, please note this model has a one-year manufacturer's warranty, just in case you're no longer able to replace it through the reseller. We thank you for bringing this to our attention. Your comments will be forwarded to our team for review and consideration. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726