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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 454 reviews

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90%
would recommend
to a friend

Customers are saying

Customers often highlight the impressive sound quality, comfortable fit, and long battery life of the BackBeat FIT Wireless Behind-the-Neck Headphones. Many appreciate the wireless convenience and water resistance, finding them lightweight and easy to wear for extended periods. However, some users mention that the volume could be higher and that the bass response might not satisfy those seeking deep, powerful low-end frequencies. A few also comment on the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 454 reviews
  • Rated 4 out of 5 stars

    No wires make an easier workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertised, and they easily paired with my iPod...but I'm not sure if I can get rid of my noise-canceling headphones.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi-thank you for your feedback! BackBeat FIT has safety?oriented design which allows you to hear your surroundings and be seen at night. It is definitely your valuable exercise partner! Plantronics

  • Rated 4 out of 5 stars

    Good overall easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work well and are intuitive. Better than other ones I have tried. Only issue is fit in the ear, not as tight or sound proof as a "buds" like ear phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great over all but sometimes has some static to it. I have used a different pair without any issues so it may just be the one I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled to find a Bluetooth that would work for me. The problems I had was either lack of comfort, falling off ear, low call quality, etc... So I check out the Plantronics - BackBeat and really like them. While these may be made with fitness in mind, I'm not a jogger. These linked up with my phone quickly and are very comfortable. So far no dropped calls since I have had them for about a month. As an added plus, streaming music works very well. I would recommend these for use for work or listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable and great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber material is great and it doesn't get caught on your shirt. Works great. It doesn't block out all outside noise, so you can hear things like cars and fellow runners.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little pricey but solid product. works as designed and comes with a nice case. Battery life is average but connectivity is strong with no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these much better than the Bose ones.. The only reason I gave 4 stars was because I wish the ear piece was softer otherwise I love the design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue the length of band.....can get in your way on the back of your head or get caught on jacket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    really like them. only a few small problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is average. Very comfortable to wear. Done do a good job with noise canceling. Max volume is a little low in higher noise areas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product ... takes some getting used to and the charging plug is a bit awkward. Besides that a very good product ... would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having a battery pack on your neck for Bluetooth headphones makes this a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the head set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All and all it is a nice head set takes time to get used to it but if you do you firget that it is on. I tried under water i am nit sure it works under water well since it cut off when I used it under water.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    The volume doesn't go very high.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume on these headphones doesn't go up very high. Pretty disappointed in that department.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    If you exercise a lot this does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is better than some "Beats" I had purchased before and does not react badly during workouts. Better than Beats for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for walking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to use/operate controls, sounds very good, flexible, water proof, long battery life. Overall a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good BT Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Head phones ... Not the best in volume But definely stays put doesn't fall out Even when jumping/running or training!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is a great product. I also like that the case reverses into and armband for use while excersising b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my gf and she loves them! The price was very fair. I thought about getting her the beats by dre but saving the extra 80 bucks for something that works just as good had me sold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gym and around the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for use while stand-up paddle boarding but now it is my go-to for gym, biking and around the house. Allows enough outside sound in so you are not disconnect from your surrounding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new sweatproof headset, and this fits the bill nicely. It is not as comfortable as my Motorola set was, but it is lighter. I can't feel them after a while. The controls could be better. I hate having to double tap to skip a song. Otherwise they are good. My wife bought a pair as well and likes them too.

    I would recommend this to a friend