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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 454 reviews

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90%
would recommend
to a friend

Customers are saying

Customers often highlight the impressive sound quality, comfortable fit, and long battery life of the BackBeat FIT Wireless Behind-the-Neck Headphones. Many appreciate the wireless convenience and water resistance, finding them lightweight and easy to wear for extended periods. However, some users mention that the volume could be higher and that the bass response might not satisfy those seeking deep, powerful low-end frequencies. A few also comment on the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 454 reviews
  • Rated 4 out of 5 stars

    Great performing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great with no loss of signal while working or running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when the husband doesn't loose them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband lost the last set at the gym, so for Christmas we bought him a new one. He loves these, stays in the ear, sweat proof, and the phone can be a few feet away and still connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like them. Still getting used to the fit though. I think I might use something to try to secure them into place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, water proof, and stays on while working out. Can you ask for more. There are cheaper water proof blue tooth head phones but not with this sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really good the sound quality is superb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was bought for working out and as such it is a great gadget that stays on through my entire workout without need of adjustment and the actual sound quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my girl. She had been wanting a pair bluetooth headphones for a while. The question was which ones were comfortable and durable. These headphones were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These work very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones work as advertised. I just need to remember to charge them. They haven't died on me yet but I do worry a little.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi,
      BackBeat FIT headset battery lasts Up to 8 hours listen time and up to 6 hours talk time. Please contact Plantronics Support if you have any questions. Thank you! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality could be better, however the quality is good for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my husband and he absolutely loves them. He really likes that there are no wires getting in the way when he lifts or runs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought for a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for a friend who is a workout freak and he loves them and has had no problems

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    What? Sorry, What?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look and feel, device seemed sturdy and well made. But I buy Bluetooth Wireless Headphones because I want to HEAR something. While the quality of sound was fine, the VOLUME was exceedingly low. I could NOT hear my music over the background noise at my gym, or phone calls over the road noise at 40 MPH. If you are sitting alone in a vacuum - these are the headphones for you!

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Please contact Plantronics Support for assistance on adjusting BackBeat FIT's volume. You may also have to adjust the volume on your phone or tablet. Thank you for letting us know that you are having issue. Plantronics

  • Rated 5 out of 5 stars

    Quality could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When listening to music on these earplugs its sounds as if I bought regular headphones. I still think that Beats or Bose puts out a better quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones perfect for working out at the gym

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are good for activities like gym. The call reception is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ears aren't sealed so it's easier to hear traffic and ambient sounds. Phone works pretty well too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really great headphones. They charge fast and last a good while. The sound is really good. I love them it was a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mobile handset for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service and the knowlegable staff helping us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Comfortable to wear and sound is good for this type of item. Gives battery status upon turning on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headphones that are very user friendly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable. Waterproof. Stays on my ears while running and good sound quality

    I would recommend this to a friend