Customer Ratings & Reviews

Does not work in the pool from wireless device. Loses signal when swimming. Overall design and comfort are good.

The bud part was too big for my ears and hurt, also wouldn't go in far enough for me to hear the music well.

Did not like the fit or feel of these wireless headphones. Returned them and bought Extra Bass by Sony

I had a previous version of a Plantronics headset and I liked them other than the fact that when I got sweaty at the gym, they started to malfunction. With the announcement of the Backbeat Fit, I thought this had all been taken care of. I ordered them "ship to store" since the store had not started stocking them yet. I picked them up a few days later and plugged them in overnight to charge. When I connected them to my iPhone, I received a message stating there is an app that makes the headset perform better so I downloaded it. When the app connected to the device, it prompted for a software update which I agreed to. After the update occurred, the headset would not turn on. I called Plantronics and they stated I would need to take them back to the store since the headset had been rendered useless. When I took the headset back, they still didn't have any in stock so I just returned them. I purchased the headset for $99 plus tax and now Best Buy is selling them for $129. Double whammy and a complete let down.

After researching and reading online reviews, I decided to try these out. Great for workouts & easy to sync with your phone.

They didn't fit right and felt cheap for the price. Returned them.

When I first bought the he headphones they worked great! After a month or so they wouldn't keep a charge. So I took them back for a full refund.

Horrible, horrible fit, would not recommend to anyone else

These are excellent wireless head phones. I'm currently training for a marathon. Great fit. They have great sound. They are not noise canceling so you are able to hear someone scream or honk. This is important while running outside. They are extremely light weight. Sometimes I forget they are on my head. They do not bounce around. They stay put. They are bendable so if you are running and no longer want to have them on you could easily roll them up or stick them in a pocket with out worrying about breaking them. Many other wireless head phones are not bendable so if you don't want them on you are going to worry of where to store them. My longest run has been 3.5 hour and the headphones did not skip a beat. I have a Samsung Note 5 and the arm band that comes with the headphones will not fit the note.

the reviews stated that these work in the water. I swam with these and as soon as I was in the water, I lost the bluetooth ability. I don't recommend if you want to use these when you swim. These do work well out of the water.

These headphones are perfect for bicycling and skateboarding.

Great item for working out! So convenient and easy to use!

Wouldn't trade them for any other headphones ever.

Use at work and gym. Haven't had any problems yet.

terribly disappointed by this product. Connectivity was awful, even just having my paired device in my pocket, the playback was very choppy. I returned this product the next day.

When I researched these, I wondered if the way they fit in the ears could be adjusted. When I got them, I learned that they could be rotated 20 degrees either way to fit comfortably. They don't bounce around like some. My hair is short so not in the way. People with long hair might not like the way they go around the back. They stay put really well. The sound is good too. They don't have the deep punchy bass like the kind that squeeze/seal tightly into your ear. They rest comfortably in the ear and allow you to hear everything that is going on around you. Great for jogging and crossing streets or using the treadmill and have to pay attention to what the kids are doing. That said, the bass is good and the sound is just right -- and I'm picky. My music ran out and I forgot I was wearing them so I guess that means their comfortable too!

Nice design, but it doesn't work right. It gets very crackly and skips in and out while running. Not sure if we just got a defective one, or if it's a design issue.

I've been looking for Bluetooth earbuds for a while and after all the great reviews on the web and from my friends I purchased these. Ultimately they went back. I'll start with the positives... PROS: The fit and the controls is amazing. It feels like there is nothing on your head and they do not move at all when running, working out, or doing yoga. I have small ears and they fit fine, boyfriend has large also fit him fine. The controls are easy to use and cover all functions so your phone can be stationed somewhere. They are super easy to pair and you can see/hear the battery level. So as far as fit and function I feel like these are top notch. CONS: I understand they are not noise canceling however these are soooo QUIET!! The max volume is what I would use to just listen to music in a quiet house while cleaning or something... I could barely hear my music while doing active things(And I wasn't even in a loud area). It's a total bummer! The sound quality is good, not great but the volume again is soooooo low. I like to have the option to drowned in music if I so chose.... That was the huge point that made us return these. Back to the drawing board!

Purchased for my husband for Christmas a year ago and 6 monthis into using these the play button popped of while he was running!!! The plastic piece that hold the power/play buttons have snapped causing it to break off. He liked the sound and ease of function but like an idiot I didn't purchase a warranty. They didn't with stand his busy lige style.

Not comfortable. Very poor sound quality for the price. Flop around in your head the whole time you are working out.