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Customer reviews

Rating 4.3 out of 5 stars with 454 reviews

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90%
would recommend
to a friend

Customers are saying

Customers often highlight the impressive sound quality, comfortable fit, and long battery life of the BackBeat FIT Wireless Behind-the-Neck Headphones. Many appreciate the wireless convenience and water resistance, finding them lightweight and easy to wear for extended periods. However, some users mention that the volume could be higher and that the bass response might not satisfy those seeking deep, powerful low-end frequencies. A few also comment on the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 454 reviews
  • Rated 1 out of 5 stars

    Peace of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ear buds very uncomfortable, easy to lose, not worth it, nothing but JUNK

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't fit right can't work with two devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with the product. Im missing the Motorola SE-flex 11

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after only a few times. Will not turn on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Improvement to the 903+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being an avid jogger i have used many bluetooth stereo headsets before.I have always trusted the quality of many Plantronics products, for this reason i have purchased the Plantronics FIT. I usually do my early morning run and my fitness at my local gym. The Battery life of the Plantronics fit is awesome as it gets me thru an entire day, in addition i like the fact that it has the Psi coating, which even makes it more rugged to withstand the sweat and rain. Call quality and Sound quality is truly amazing. Where as most headsets totally block out the external environmental noise the fit allows me to be aware of my surroundings but not loose a beat when listening to my music in the gym. THANK YOU PLANTRONICS YOU HAVE MADE ME A FAN AGAIN!!!

    I would recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      Thank you so much for your support for BackBeat FIT headphone! It is made for your workout!!Plantronics

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit, battery, sound, phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a great fit for workout and running, good bluetooth reach, the sound is good (note: it's not noise cancelling, I like that), the battery is awesome (I also use it for -work- phone calls during the day).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Awesome for running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and research a few wireless headphones before I found these. It's perfect for small ears and they don't fall out during a run or long cords hanging or draping. The battery life is long 8 hrs on a single charge. When you power it on, it tells you immediately that it's ON/OFF, connected, the battery life indication. Once you get use to the buttons, it's very user friendly. You can use with your phone to listen and talk. It even has a great APP for your phone to help you remember. I love it love it love it. It's worth every penny. Don't forget to price comparison shop to get the best price.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for great tips! BackBeat FIt is specially designed as a workout partner. It helps you to train longer and harder with its sweat proof design!! Plantronics

  • Pros mentioned:
    Sound quality, Wireless

    Rated 3 out of 5 stars

    Decent at best but not worth over 100 dollars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn’t for the great blue tooth connectivity with my iPod Nano (newest generation), I would have returned this and gave this lower stars. My main issue with this device is that there is no noise cancelling so let’s say if you’re at the gym, hate the music they play, there is a possibility you might still hear the music of the gym unless you have the volume high (not really a huge difference to be quite honest with you). Also, it doesn’t fully plug inside your ears, you’ll have space. What really is disappointing is that it doesn’t have extra set of ear buds or at least different size ear buds to replace the ones it brings. If it would have at least thrown in some extra ear buds plus different sizes, I think this wouldn’t have been an issue. One thing though, it works perfectly great especially listening to metal music like Opeth, Lamb of God, Megadeth, Testament, and so on, the sound is clear and it sounds great. I’ve jogged with these a bunch of times, outdoor jogging that is, and it doesn’t distract the sound or anything. Never got disconnected which is great. One thing that’s disappointing is that sadly, sweat can still get in your ears mainly because like I said, there aren’t any options for different sizes of ear buds. One issue that I’m having now is that when the first song is played, it has this static sound or it sounds really glitchy. Once I skip the first song, it sounds and plays fine. For 100 dollars or more, it isn’t worth it. If it had better ear buds, different size ear buds, and solid enough to at least close up the ear canal a bit, I think this would have been perfect. I would say pay and spend extra for the BEATS or any other workout headphones. I have not used this for phone calls, mainly for workouts and jogs. If you can grab these for 60 bucks or less, it’ll probably be worth it but other than that, besides the great sound quality and great blue tooth connectivity, 100 dollars is too steep.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4 Months and not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased in Dec. and now in April they are cutting out all the time. They have only been used for a few hours a night to watch TV while others are sleeping so no heavy usage. Also if you wear glasses or have small ear lobes they are hard to stay on.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      I'm sorry to hear you have been having problems with your Fit. That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. and test.

      If the issue is the same we can replace the headset, it has a 1 year warranty from the date of purchase. You can use the following url to view our replacement steps.
      http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones because of the style. Not to mention the luck I've had with Plantronics. I absolutely love the Fit. Very comfortable, good sound with decent volume. I had another brand, 3X the price, they were absolute garbage.. Good value at $30 off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 8 hour battery life claim is not true. They last at most about 4 hours. After a while of having them they would not last more than an hour.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Wireless

    Rated 5 out of 5 stars

    finally I found a pair of headphones I like

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones . I have worked in the home electronics industry for years. I had purchased 3 different headphones from reputable companies and was very disappointed . Klipchs, Polk audio, and sennheiser.. These headphones blow away all of these . The fit and feel is top notch . Very comfortable!!!! Running or hitting the gym. The Bluetooth works great as well . Thank you for making a great pair of headphones for the active person .

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best gift I have received in some time. My assessment is very positive. Good fit, great range from handset, and easy connection to phone. For working out or active user not a better solution on the market. I find the wrap around and the ear fit to work well for me when working out as I am very active. Love it!!

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for submitting a great review for BackBeat FIT, Jake. It is much appreciated. Now you can work out longer and harder with BackBeat FIT headset as it is sweat proof too! Plantronics

  • Rated 4 out of 5 stars

    Great for fitness buffs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activities: Run, Ride (cycle) and Crossfit Music Genre: Jazz, Top Hits, Hip Hop, R&B, Techno, Reggae Not the best sounding headphones but great at what it's made for which is fitness. Give the headphones a chance to break in before giving up on them. You'll notice both fit and sound will improve in approximately 12-15 hours of continuous use. Out of 5 rating: Sound quality: 4 - Good clarity without being "trebly", light bass Call quality: 4 - Some commented sound is quieter than talking straight through the phone mic Connectivity: 5 - Connects automatically and quickly after initial set up Charging time: 4 - Takes about 3 hrs from depleted state. Battery life: 5 - As advertised Fit: 5 - Stays put regardless of activity intensity. Putting them on takes a little getting use to. Felt a little pain in the back of my ear after extended use at first but slowly went away after several uses. Weight: 5 - Headphones are light and sometimes forget its there Looks and aesthetics: 5 - Attractive and non intrusive. High quality material Controls and functionality: 4 - Minimalist design. Pleasant female voice giving status of headphone (power, connection, battery level and volume) Conclusion: I see myself using these for the entire product lifespan

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    sund is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use I'm recommend this product It is very comfortable and is better than the beats adapt to your ears and it is best to not listen to music at high can affect the ears before I had the beats but listening aloud at the end of the day ended with head pain

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great and good looking!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she love them. Easy fit and great sound. Battery life is good and pair with your devices super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great indoors. Less so outside. Pinch a little.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as an alternative to my JayBird X headphones, which sound great and generally maintain a solid Bluetooth connection, but fit somewhat poorly. These work very well indoors. Outside, however, they do drop out (but less so in wooded areas). Granted, this is with an Apple Watch while running. They might work very well with an iPhone strapped to one's arm. I have not tried that yet. Also, I notice that they irritate the back of my right ear some, but are generally pretty comfortable and a dead simple fit compared to the Jaybird X (or X2 with the slightly improved "wings" and Comply memory foam inserts... something I had to buy separately). All in all, I am happy with these and can recommend them as a good all around wireless workout solution.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are great for workouts!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great earphones! I use them to work out all the time! The only I came across was that the battery charges but dies automatically once I take it off the usb charger. I'm sure it's happened to others but don't worry, I am currently working on getting a replacement. Anyways, I recommend this item! It hurt to spend money on it BUT it was worth it. Good sound, good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for 4 months now and haven't had a problem at all. I love the bendable design and the sound is great. Doesn't have a tremendous amount of bass but they do sound very good. They're easy to use and most of all they're the most comfortable headphones I've ever used.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good if u need the waterproof otherwise not worth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these 2 stars because they have great range I was able to go two rooms away and no connectivity problems, great waterproof feature and very intuitive with having the case turn into the arm band. Now as far as actual quality..great mid range no bass...which I could have lived with for all the other cool features these have but the deal breaker was they were incredibly uncomfortable. Wore for 10 min max and my ears still hurt. Sadly I will be returning them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset for active lifestyle!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of dealing with wired headsets when cycling, hiking, and gym workouts. I found the sound quality of this headset exceptional. Battery life was better than expected, 5+ hours on a single charge.

    I would recommend this to a friend