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Customer reviews

Rating 4.3 out of 5 stars with 454 reviews

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90%
would recommend
to a friend

Customers are saying

Customers often highlight the impressive sound quality, comfortable fit, and long battery life of the BackBeat FIT Wireless Behind-the-Neck Headphones. Many appreciate the wireless convenience and water resistance, finding them lightweight and easy to wear for extended periods. However, some users mention that the volume could be higher and that the bass response might not satisfy those seeking deep, powerful low-end frequencies. A few also comment on the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-454 of 454 reviews
  • Rated 4 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this since my Jaybirds ear pieces kept failing. I ran a 5K and then a marathon. They worked perfectly. No pain in the ears able to use Siri during the runs. I got them for $99 on sale. I will be using these and the Jaybirds will collect dust. I am very happy with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good except for instructions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions on how to get this product set up, such as power on, charging, etc. are very brief and not very clear but once I figured it out, the product itself works well. I did find the armband is pretty much a waste, however; I have a Samsung Galaxy S6 with an Otter cover and there's no way it will fit in the armband provided. I don't anticipate having an issue personally based on the way I intend to use it, but as advice to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hurt my ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for mowing, exercising, and other activities where my Beats wireless over-the-ear headphones wouldn't be practical. These headphones hurt my ears, but still function very well, so I am giving 4 stars, as this is not necessarily a flaw of the headphones as much as it is my ears. I am not a fan of the blue color. The audio controls work great and I have had no problem with the volume controls as I have seen others comment on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sound, Ear buds to big and hard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and hook up to my IPod Nano was easy. The buttons are well placed and easy to push. I tried them around the house while cleaning, and cooking for 2 weeks. They stayed put, never felt "loose" while I was bending over or if I chased my kids around the house. However I returned them because the ear buds are made of a hard plastic. It hurt my ears. It would be nice if they were soft like the Bose ear buds, or at least give me the option to purchase soft tips. I really wished they would have worked out because I am tired of running with a cord with the Bose sport ear buds. The arm band it comes with is great! I did wear that while doing daily house chores, that never budge and is really comfortable, thankfully I can buy that as a separate piece.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my iPhone. Great for the active user on the go. Ability to use Siri and answer the phone is a big plus. Lightweight and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are worth the money. I can go running and the headphones stay in place and I don't have to worry about the ripping out the wire headphones from my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AUSOM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST HEADPHONES I EVER BOUGHT THANK YOU !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept, poor fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work way better than the Beats wireless I tried, but the earpieces are way too big and left my ears hurting for a week.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Painful after 15 minutes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these headphones and there is actually a lot to like. The sound quality is OK, battery life seems fine, buttons work well. However, I'm going to have to return them because they are simply painful to wear for more than 15 minutes!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need bluetooth headphones to pair with the TomTom Spark watch. Headphones sound good and have no problem connecting with watch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the worst sounding headphones I have ever worn. No bass, muddy mids. Battery life is okay. Best Buy will not return them unless there is a real defect. Plantronics should offer an exchange through their site as these are TERRIBLE, especially considering at a price of 130 bucks. Let's see if this review makes it to the site.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi,
      BackBeat FIT is designed specifically for workout. Its safety-oriented eartip design and reflective finished let you hear your surroundings and be seen at night. Unfortunately it may not have the bass volume you are looking for. Please contact Plantronics Support, and a representative will gladly to recommend other headsets that suit your needs better. Plantronics

  • Rated 5 out of 5 stars

    great earphone for biking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great earphone for biking. It let in some outside noise, so it is safer than those with sound isolation features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They dont float

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are amazing the work great but now i have to get a new pair cause they didnt float opps

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased two pair - both broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two pair broke within 6 months of purchase accused my son of being careless until mine developed an identical crack within weeks of his. Both on the hard thin plastic earpiece location. Now looking for something that I expect to be disposable

    No, I would not recommend this to a friend