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Customer reviews

Rating 4.3 out of 5 stars with 454 reviews

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90%
would recommend
to a friend

Customers are saying

Customers often highlight the impressive sound quality, comfortable fit, and long battery life of the BackBeat FIT Wireless Behind-the-Neck Headphones. Many appreciate the wireless convenience and water resistance, finding them lightweight and easy to wear for extended periods. However, some users mention that the volume could be higher and that the bass response might not satisfy those seeking deep, powerful low-end frequencies. A few also comment on the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 454 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned any other pairs of Bluetooth headphones before, but these are amazing for a first pair. They have great battery length, good sound, and are for the most part comfortable. Wearing them for a too long and they start to hurt the inside of my ears. At the same time, continued wearing of them and you start to forget about that, or I do at least haha.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Wireless

    Rated 5 out of 5 stars

    Great for what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried other wireless headphones but they never sat in my ear properly because I have small canals. These are tapered and fit comfortably. Initially, they took some getting used to but now are perfect for what I was looking for. I mostly use them in the gym or when out exercising and love the fact that I am not tethered. Many times I yanked the corded headphones out of my ears unintentionally sending my device sailing through the air. We have wave runners and although we have waterproof speakers it is difficult to hear when we are moving. I am looking forward to trying these out in the summer on the wave runners.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of BT workout headphones. Not as much bass as I would prefer, but from what I've read on the audio quality of BT headphones, these are pretty good. What I really love about them is the fact that I barely notice they are there. Wires used to drive me nuts when I was running or lifting weights. These eliminated that problem like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great in the Gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. First attempt was a different version of Wireless Plantronics (not behind the ears). She likes to watch movies on her iPad when on the elliptical and continually was getting the cable snared. That takes a toll on the earbuds and the iPad. This is perfect according to her. It is sweat proof, has great sound and is easy to charge. She has been using it for the last couple of months. And she now even uses it outside of the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound but can let outside sounds in for safety. Very comfortable. Battery life good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome wireless headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable and they do not fall out of your ears! I was able to wear them in the shower, so definitely waterproof!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good fit, good sound, stays in place.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only things I don't like about these are that they are not very loud. My treadmill is high quality but event the motor tends to make me have to listen closely. Otherwise they fit in the ears could be little better. Overall, they sound good and I think they will work best for outdoor running. They pair up easily/quickly with my iPhone and the controls are simple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Wireless

    Rated 5 out of 5 stars

    Headphones are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are exactly what we wanted. Wireless, holds a great charge, comfortable and easy to use. Couldn't ask for anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for listening to music; good for phone use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has great sound and is user friendly. I use it to work out and to listen to music. The phone feature is good too but takes getting use to pushing a button on your ear. The fit is good but is a little challenging to first get it on. You need to guide it into your ear canal then over the top of your ear and that part has a learning curve.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice set of headphones for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially the ear buds were very hard. Hurt my ears the first time or two using them. But they softened right up. Battery lasted about a month or so (2-3 uses a week). I understand that they don't want people hurting their ears, but I do wish it could turn things up just a bit more. This is the only reason that it doesn't have a 5 star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Sport Bluetooth I've Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, comfort, and clarity! I would highly recommend these ear buds for any active music loving athlete!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great wireless earphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these Bluetooth earphones for under $100 and feel I definitely am getting my money's worth. I mainly use them commuting and when I'm at the gym. I can vouch for them being sweatproof and the battery life is pretty decent for what I use them for. Sound is really good and bass is decent. Low tinniness. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are a great product for running and working out, the over the ear design keeps them in place during all activities the only thing i wish was a little better is the volume, the sound is good but because of the way it fits in your ear you can't completely shut out other noises, but over all it is a great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product and sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several wireless headphone sets and this is the best so far. the sound quality and base is great with none to very little static noise. I hear a little static if I get too far from my blue tooth player, but, the range is incredible. In my gym there are several rooms, including basketball courts and swimming pools. I can be in the basketball court with my phone playing Pandora and have reliable audio delivery. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones for running and working out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great and are light weight. The sound clarity is real good along with good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for a Runner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is perfect, battery life great, comfortable to run in and wear all day long. Really love these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Almost 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the JBL Bluetooth and Jabra Rox. This is not the best sound but it is quite decent and they are way more comfortable. Almost like Bose fitting, But after a month one eartip broke so i need to replace it, but in overall it is a great product

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi Rodd,
      Thank you so much for your feedback! Plantronics BakcBeat FIT headphone is sweat-proof and designed for fitness and long hours of workouts. Its powerful audio lets you clearly hear your music while its safety?oriented design lets you hear your surroundings and be seen at night. Please contact Plantronics Support if you have any questions. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headphones, Didn't like the rubber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and they are lightweight making them great for exercise. However, they are made of rubber and I didn't enjoy the feel of them, especially when I was sweating. I must have also been between sizes because I just couldn't get the snug fit I was looking for. But, to each their own.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so comfortable, great sound, and good battery life. Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Highly Recommended - for some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. They are pretty durable. My wife has small ears and they don't bother. Sound quality is fair to good. I think it sounds a little digital but wife doesn't mind. Loudness is good and doesn't plug your ears like some headphones. Wife uses them everyday and works out daily with them. The first pair lasted a full year for her (which is a record!) so I would recommend them and definitely recommend the extended warranty. I guess they aren't for everyone though but when it's a good match they are perfect and better than most wireless headphones in their category. She loved them so much I tried out a pair myself and didn't care for them. They hurt my ears after an hour and I thought they were a little digital sounding. As for my wife, she loved them so much she is on her second pair via the extended warranty. Thanks Best Buy.

    I would recommend this to a friend