Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 755 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers often highlight the impressive sound quality, comfortable fit, and long battery life of the BackBeat FIT Wireless Behind-the-Neck Headphones. Many appreciate the wireless convenience and water resistance, finding them lightweight and easy to wear for extended periods. However, some users mention that the volume could be higher and that the bass response might not satisfy those seeking deep, powerful low-end frequencies. A few also comment on the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 755 reviews
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was gift for my son who did not like the bright colors this came in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best headphones i ever bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for active people especially runner, never falls out of my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOt a bad chioce

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this to anyone . Because of low quality speakers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never seen to keep earbuds in my ear so I need ones that wrap around ear. These are the best. They're NOT noise cancelling but you should be able to hear a little sound for your own protection. I used everyday at the gym for a few years still good. Just keep them clean and no worries and never had any connection issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great buy for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great, have no complaints. I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that was wireless when i ran and these do the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good for runners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for activities they just don't stay in place very long.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Pretty good but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well once you get used to putting them on. Lightweight and stays in place during tough workouts. Sound IS NOT GOOD. Lacks bass and clarity at high end. It gets me through a workout but would NEVER use otherwise.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Can't Hear - Low Volume

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easily. Hands free calling feature doesn't always work. Biggest issue is Volume is not load enough. This seems to be common with all blue tooth headphones I've tried but this model was the worst. I returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Audio quality ok sometimes skips

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality could be better and sometimes audio skips.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay, not the best I have used and not the worst.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product for the price offered by best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like swimming and this headphones work perfect I recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable for my ears.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset because it looked great, and I've always been happy with the quality of Plantronics products. I do quite a bit of working out, so I thought this would a great headset. The sound quality was very good although you don't get the tight seal that creates the best base. The thing that made me return this headset was that it hurt my ears even after a week of wearing it. I read other reviews that the comfort improves after time, but I didn't want to wait for my ears to adjust for comfort. I think headsets should be comfortable the moment you place them in.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review and sorry to hear the headset was not comfortable to use.

      When we design a specific headset we aim to accommodate around 80-90% of different ear shapes and sizes but unfortunately one size (or in this case one style) doesn't fit all.

      If the headset is uncomfortable to wear, feels loose in your ear or just doesn't feel secure we do encourage you to return the item and try a different wearing style. Our BackBeat Go 3 actually goes in your ear and makes a good seal in order to provide you the best audio quality and bass response, although this model might not be as secure as our BackBeat Fit for working out. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for smaller ears, easy to use and great sound!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these earphones because of water and sweat resistance. Once I got it home the ear pieces did not stay my ear, but worse than that the sound quality and volume were terrible. Returned those immediately!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good headphones not a great fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these headphones because they wouldn't fit right in my ears and the Bluetooth connection kept on going out within 10 ft

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Joggers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, these didn't work out for me. I was bothered by the strap in the back of my head and the ear pieces were very tight. I wanted them to wear while listening to my iPad sitting, reclining on my sofa, and they didn't accommodate me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Best So Far for Active Sports

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a set of bluetooth headphones for jogging and working out. These fit the bill perfectly. After reading the user reviews I initially got a set of JayBird BlueBuds X. These sounded great, in fact a little better than the BackBeat Fit as they are true 'buds' and are inserted into the ear canal. However the flimsy little 'anchors' that were supposed to keep them in my ears didn't work and there was always the unsettling feeling they were going to fall out when I wore them basically jammed into my ears. So I decided to go with an over-the-ear style. The Plantronics BackBeat Fit stay on well- when initially placing on your ears you have to jockey for position a little if you are wearing glasses or sunglasses; however it is well worth it because once placed correctly they will not fall off. The sound is very good; the earpiece sits against your ear canal but not very far into it; as a result you don't quite get the bass response you get with a completely in-ear 'bud'. However it is still good and not tinny or cheap sounding at all. I may spend the money and try some PowerBeats2 by Dr. Dre to see if they sound any better, but for the money these are probably the best out there. The only drawback is the 'on' button- it is a protrusion on the right earpiece which can inadvertently be pushed in while the earphones are in your gym bag. This has happened once, with the unfortunate outcome being I couldn't use the headphones that day as the battery was discharged. Overall I recommend these and will probably get a second set so I can have one at home and one at work in my gym bag.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you very much for giving BackBeat FIT a try. Its sweat proof and comfortable design makes it a fabulous workout partner! Since it is cordless, it fits anyone who is always on-the-go and multi-tasking. Plantronics

  • Rated 2 out of 5 stars

    Fails way too often

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave up running outdoors with these headphones as the states and connection losses make it almost unusable outside. Seems to work fine when Im indoors on a treadmill but still not idea for the money.

    No, I would not recommend this to a friend