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Customer reviews

Rating 4.3 out of 5 stars with 454 reviews

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90%
would recommend
to a friend

Customers are saying

Customers often highlight the impressive sound quality, comfortable fit, and long battery life of the BackBeat FIT Wireless Behind-the-Neck Headphones. Many appreciate the wireless convenience and water resistance, finding them lightweight and easy to wear for extended periods. However, some users mention that the volume could be higher and that the bass response might not satisfy those seeking deep, powerful low-end frequencies. A few also comment on the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 454 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at the gym all the time. They stay in place during my entire workout and the sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to use when I workout and go running and they work just as advertised. I was worried about other styles of wireless headphones falling out of my ears during workouts. With the design of these headphones, they stay firmly in your ear. Also, they connect to my phone almost instantly and the voice indicating the headphones are on and the battery level is really nice. The battery life is as advertised and I would recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and stays in place. Good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than the Samsung Gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, stays in my ears without hurting them (unlike the Samsung Gear), easy to use. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Plantronics - BackBeat FIT Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have purchased a better bluetooth headset. I was needing a wireless sweat and water proof headset. I preferred one that also controlled my iTouch and came across this unit, purchased it and I HAVE NO REGRETS! This unit meets all of my needs, plus it also controls my iPhone. It has all the features I needed and then some! Comfort is w/o question and I am wire free and can focus on my workouts vs. moving headphone wires out of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great for working out !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Comfortable. Would buy again!! Enjoying wearing during my workout!!! Stays in place great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Attractive, durable and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new wireless headset. It's easy to use and very durable for my many activities...I bike to work, weight train, run and walk. They are a little different to place, but once you get use to them, will not slip off your ears. These are NOT noise cancelling, but that is a plus in my case since I do want to listen to the traffic around me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use them for music when I am working out and running, I have had zero issues. The sound quality is really great with easy controls for volume and skipping songs when synced to my rhapsody on my galaxy s5. I have not used it for phone calls because that was not the reason for my purchase. I would definitely recommend this product for music use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love the Plantronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! Great sound quality, comfortable and easy to connect to any bluetooth device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the first and only bluetooth headphones I've tried... With that being said, I love them! I was a bit skeptical at first, but after long hours on YouTube watching reviews for these as well as the competition, I can honestly say I made the right decision. They feel good in the ear with little to no movement when doing extensive exercises. Yes, they do let in some outside noise. But, it doesn't bother me. For the 1-2hrs I spend in the gym, these headphones do exactly what I need them to do. Whether it's pull-ups, running, boxing, lifting weights... You'll never have to worry about these headphones getting in the way.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great but Expensive BlueTooth Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that Im used to these headphones I AM IN LOVE The only reason i give 4/5 and not 5 is the price $130 is too much money to spend on headphones, but they do work great I especially like using them as a phone when Im driving

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The sound quality is nice and the controls are conveniently located. I did have to exchange my first pair because for some reason the Bluetooth connection kept dropping. However after I got the new pair things have been great. I recommend these to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These BT headphones are pretty good so far. My last pair of BT headphones stopped working on one side due to the amount of perspiration I sweat. So far these have held up pretty well. Ear fitment could be better and it could be louder, but I'm still pleased with them so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some research, I was looking for a wireless headphone that was good for doing outdoor activities and yard work. These headphones have worked perfectly. The design is a little odd and they are a little difficult to put on - but once you figure it out - it can be done quickly. The "earbud" part is similar to the included phones from apple - so they rest in your ear - you don't shove them down. This does limit the bass a little bit - but maybe that's just my very small ear holes. They stay on nice while doing activities and I can hear them clearly over the lawn mower. Great headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound resolution Easy to wear/comfortable Lightweight Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Most excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear. Best ones I found for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lightening strikes twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics is a great company for headsets, so I thought why not try the headphones... Exceeding expectations, easy setup, long battery life, and my significant other loves them too. I actually bought these for her, not knowing her mom did the same, lightening struck twice and now I have the green pair... Both are exceptional and we couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for sport use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good for its intended use as sport aid. I have used them both running and biking. They are certainly sweat proof. You can hear other sounds while using them, useful if near traffic.

    I would recommend this to a friend
  • Cons mentioned:
    Bass, Volume

    Rated 3 out of 5 stars

    Decent workout headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are okay for working out. They stay in place great, but the sound quality is poor. There is almost no bass. They do not get very loud and they let in a lot of outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing headset for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works great for my running and bike rides. The only problem is the blackstrap is a tad bit too long so it does bounce around a bit. Other than that, I highly recommend this headset.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you so much for submitting your feedback. BackBeat FIT is designed to be the best workout partner, and we are glad you wear it to run and bike. We have taken notes on your feedback about the black strap and would take into consideration when we design the next generation. Plantronics