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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 824 reviews

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88%
would recommend
to a friend

Customers are saying

Customers love the BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones for their great sound quality, comfortable fit, and long battery life. Many appreciate the headphones' water resistance, making them ideal for workouts. The lightweight design is also frequently praised. A minor drawback mentioned by some users is the volume control buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 824 reviews
  • Rated 4 out of 5 stars

    Sound is great especially the first 30-45 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall love my headphones, they do slide off my ears occasionally which is annoying especially if your in the middle of a set. They would be better if they came with a clip or a had a hard band for around the neck. I love the color, I GOT THE PINK ONES, the ease of answering a call, hitting pause & play for my music, they also quickly sync! However, recently I've been having breaks and cutouts in my music... I'll just try to take them in. Be sure to get the warranty! I'll keep them & stick with the company. Buy PINK!! TURN HEADS!! I've been stopped and asked about my headphones more times than I can count.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older generation and they came with a case and seemed to stay in my ear better. These have a good sound and easy to use, just liked the older ones a bit more

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best cordless headphones in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. they actually last 8 full hours of constant listening and charge very quickly. this is actually my second pair. the first accidentally got dropped in the airport. i immediately went to Best buy to buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    great sound but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound but there are some problems with them. The cover for the recharging is a little hard to open. You need a fingernail to pry it open. It also held on by 2 tiny pieces of plastic. It is not a question of if it will break but how soon will it break. The cord that goes from bud to bud is short. iI can only wear it with the cord behind my neck otherwise it chokes me. It must have been designed for petite people not normal sized individuals, definately not for over-sized ones.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our BackBeat FIT, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 4 out of 5 stars

    Great runners gear for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a person who runs and excersises about 5 times a week. Once obtaining a new phone that no longer had a cord port (iPhone 7s) I had to revisit what I was going to do to listen to music on my runs. I decided to give these a try. They are flexible which is a plus and also don't move... can be hard on your inner ear depending on ear size- only thing that sucks about them. Sometimes I have a hard time disconnecting the blue tooth because you have to literally turn the headsets off and not just turn the music off. Other than those things, they are pretty good. Especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset and microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of these headsets. I lost my first set after leaving in a car I traded in. I love the 8 hour battery life, on ear controls, microphone is apparently better than talking in the phone from what I am told.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Totally worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few friends tell me about these headphones and tried them out. Planned on buying and they happened to be on sale which was a plus. They are great for running you don't even feel them there and they are super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to use and comfortable. Was looking for something that goes over the ears rather than just directly into the ears, and this product has served that function well. I use them to work out as well as just relax.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones clip over the ear and although not the most comfortable at least stay in my ears while running or exercising and the sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones for runners and lifters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this pair of headphones. They fit well, don't annoy my back neck, and don't fall off when I do box jumps. Great pair and I love the buttons to play/pause. Although the volume buttons could be a bit more easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Does exactly what I wanted too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are absolute amazing recommend to any runners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a good one. I was able to pair it with multiple devices with no issue...Two Cell phones and a computer; the headset can only be connected to two, at any given time. It is however, only able to answer one at at time. There is a program that can be installed on your phone that will allow you to change which phone to answer. I am still partial to my Logitechs', but this works well too. It isn't as comfortable either , but it will get you thru a day. I would recommend for shorter workouts and not all day use. The Logitech's I would recommend for all day use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent for jogging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friend recommended these. I have used them on up to five mile runs, and they work great. I don’t feel like they are going to slip out of my ears. I swear a lot and can say that the waterproofing works well on these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best wireless Head Phones I have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantron's BackBeat are the best! they don't cut in and out when cycling, working out in the gym, or just walking. I have used others, expensive and not expensive. These are simply the only one's I will ever use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great,and distance from my phone but the volume control is Terrible very hard to operate.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our BackBeat FIT, we will forward your feedback to our team for future consideration. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance with your unit. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for Workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one because I lost the first. I love the sound of the music thru these headphones. It is even better that it is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned and wore these headphones for the past yeah and half and couldn’t be more pleased. The fit is excellent and they pair easy with any device! Recommend this product to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, I would recommend them to everyone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life and water resistant. Love them!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems with this, and for someone who has gone through many pairs of headphones during my job i would highly recommend it.

    I would recommend this to a friend