Customer Ratings & Reviews
- Model:
- 206003-63
- |
- SKU:
- 5592206
Customer reviews
Rating 4.3 out of 5 stars with 824 reviews
(824 customer reviews)to a friend
Customers are saying
Customers love the BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones for their great sound quality, comfortable fit, and long battery life. Many appreciate the headphones' water resistance, making them ideal for workouts. The lightweight design is also frequently praised. A minor drawback mentioned by some users is the volume control buttons.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Little loose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones work very well. Hooked up on first attempt and no issues. The only down side is they are a little loose in my ears but the over ear style keep them in place when running.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
I would recommend this to a friendRated 3 out of 5 stars
Good for running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for running and they work. The ear buds don't seal but I always use large or extra large buds and these only come with the tips that are already on them. I don't want them tight when running so it's not a bad thing. The connection seems weak as the sound goes in and out sometimes. These are not good for just listening to music as they do not have great sound. I sweat a lot so the test will be to see if they last longer than the previous backbeat model, which was only a few months. Thankfully Bestbuy offers extended warranties.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
I would recommend this to a friend- Pros mentioned:Fit
Rated 3 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good bass, perfect for working out, perfect fit. this is my third pair, after a while, maybe 6 months, the connection got weak, music skips.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Rated 4 out of 5 stars
Reasonably Priced Nice Light Bluetooth headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better value than other similar bluetooth headphones. They look good and work well. Battery life is acceptable. Comfort of 'around ear' design for me is not great - perhaps just me.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not great for running and jumping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fall from the ears. Amount is great but the little plastic thing it too soft and doesn't hold. If you run or jump they will fall
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .When we design a specific headset we aim to accommodate around 80-90% of different ear shapes and sizes but unfortunately one size (or in this case one style) doesn't fit all.
If the headset is uncomfortable to wear, or feels too loose/insecure on your ears and falls under normal usage we do recommend trying a headset with a different wearing style. We will also forward this feedback to our team for consideration when developing new products, please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Rated 1 out of 5 stars
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the most ill-fitting poor sounding headphones I've ever purchased. They had better be waterproof ,because they won't stay on your head! Absolutely atrocious fitment in the ear! Absolutely impossible to maintain in the ear! I have read every suggestion instruction possible to make sure that I'm wearing them correctly! Clearly anybody who has liked these headphones has not owned a high-quality pair of headphones!! I'm absolutely disgusted that Best Buy would offer these as a legitimate product!
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review and feedback on our BackBeat FIT. When we design a specific headset we aim to accommodate around 80-90% of different ear shapes and sizes but unfortunately one size (or in this case one style) doesn't fit all.
If the headset is uncomfortable to wear, feels loose in your ear or just seems like it'll fall even after adjusting the angle of the eartips we do recommend trying a headset with a different wearing style.
We will forward this feedback to our team for future consideration, please don't hesitate to contact us at www.plantronics.com/support if you have any questions!
Rated 4 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these mostly for running. They stay in my ears. Sometimes they feel a little uncomfortable after wearing them for a long time. Happy with them overall.
I would recommend this to a friendRated 4 out of 5 stars
Needed to google how to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but there's a tiny little on off tab. However the whole side of the earpiece lights up to make you think the on off button is bigger than it is.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
I would recommend this to a friendRated 5 out of 5 stars
Love these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third pair. I use them everyday so they do get worn out. But I purchase the replacement plan through best buy so they are replaced every time and I only have to pay for the new replacement plan. Great headphones!
This review is from Plantronics - Backbeat Fit Wireless In-Ear Behind-the-Neck Headphones - Sport Gray
I would recommend this to a friendRated 4 out of 5 stars
Everything is good except the wire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wire that runs behind the neck to connect both ear buds is made of silicon material and you feel that its dangling and little bit uncomfortable.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendRated 3 out of 5 stars
Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for mother in-law. Never see her using. Not sure if she doesn't like it or just too "old"
I would recommend this to a friendRated 4 out of 5 stars
Sturdy and Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very reliable product that I can use while running, during workout, driving, take calls while on the move. My favorite is to listen to podcasts.
I would recommend this to a friendRated 4 out of 5 stars
Great Quality, High Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are better than others I have had as far as connection and reliability. The only reason for the 4-star rating is the high price.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
I would recommend this to a friendRated 3 out of 5 stars
Head set good for the gym
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the head set, but I recommend you buy the warranty. After a while they start to play funny.
This review is from Plantronics - Backbeat Fit Wireless In-Ear Behind-the-Neck Headphones - Sport Gray
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT! Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
Rated 5 out of 5 stars
Works just as good as last pair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the original green pair from two years ago. Worked great and sounded great, but Bluetooth started messing up and pausing songs/skipping when i didnt want it to. Threw them away and got these to try.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
I would recommend this to a friendRated 4 out of 5 stars
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these headphones are good... however they do not work with the newer iPhones. I have a 6s plus and they would not sync
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
I would recommend this to a friendRated 4 out of 5 stars
Great product functionality but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fit, sound quality, connectivity, and functionality but the battery life is too short; less than advertised.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
I would recommend this to a friendRated 2 out of 5 stars
Didnt like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fit around my ears were horrible which made the sound terrible. I would not buy again, actually gave mine away
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .thank you for your honest review on our BackBeat FIT, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Rated 1 out of 5 stars
One month does not work,,,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love at first,, but now none of the control buttons work,,,takin g it back...
This review is from Plantronics - Backbeat Fit Wireless In-Ear Behind-the-Neck Headphones - Sport Gray
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello, thank you for your honest review, we are sorry to hear about the experience you had with our BackBeat Fit. We will make sure that your comments reach our team, so they can be considered for future development. If you have any further questions, please feel free to contact our Customer Care team at http://www.plantronics.com/us/support/contact/
Rated 4 out of 5 stars
Nice Waterproof Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and I am satisfied with my purchase. I was surprised that the same headset in blue/black was $40 more!
I would recommend this to a friend






