Customer Ratings & Reviews
- Model:
- 206003-63
- |
- SKU:
- 5592206
Customer reviews
Rating 4.3 out of 5 stars with 824 reviews
(824 customer reviews)to a friend
Customers are saying
Customers love the BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones for their great sound quality, comfortable fit, and long battery life. Many appreciate the headphones' water resistance, making them ideal for workouts. The lightweight design is also frequently praised. A minor drawback mentioned by some users is the volume control buttons.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
"Smooth gears"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At times , it's feel uncomfortably weare but you get used tool.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT, please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance with your unit!
Rated 3 out of 5 stars
As expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent cheap set that isn't too painful when you break it
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Not for noise cancelling.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They wrapped around the ear okay, but did not fit inside the ear at all. I have no idea what they were thinking when making this. Only good for if you want to hear everything else around you which is why I gave it 2 stars because sometimes that can be useful, but not for $129.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT, this model has an open eartip by design that allows the user to hear their surroundings for safety reasons while using the product outside.
If you're looking for a headset that goes in-ear and provides external sound isolation we recommend that you consider our BackBeat GO 3. Please don't hesitate to contact our customer care group any time at www.plantronics.com/support if you have any questions.
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price that you pay for these, they should be a lot better. A week later, I bought the bose wireless ear buds for $10 more and they sound 100 times better the the beats. Beats are way over rated. Try the bose first.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review and feedback on our Backbeat FIT, we will forward your comment to our team for future consideration.
Rated 3 out of 5 stars
Beautiful to look at
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of the headphone is nice but not practical.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dead a little after warranty expired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this unit, but after spending over $100 on the headphones and having them die after 15 months (just outside of the warranty), I will never buy a Plantronics headphone again.
No, I would not recommend this to a friendRated 2 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid I expected better quality. The only reason I use this type of headphone is so that they stay in my ears when I run, and these did not stay in so well. I ended up going with a similar product by Jabra that stayed in my ears better.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your review on our BackBeat FIT, we'll forward your feedback to our team for future consideration.
Rated 2 out of 5 stars
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio was very quiet, and I found the Bluetooth to be quite spotty, even with it just in my pocket. I'm sure it was just my unit, and BestBuy kindly offered to replace the thing, but I just decided to return it and look elsewhere.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product.
Rated 2 out of 5 stars
2nd time around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves the fit of these headphones, but this is the second time the media volume has quit working. He spent hours on the phone with Plantronics, to no avail.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT, we are sorry to hear you're experiencing trouble with your unit.
In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.
If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
Rated 2 out of 5 stars
Headphones I Could Live Without
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from these headphones is okay when they stay connected. Mostly I end up spending my time trying to re-establsh a bluetooth connection which stops my walking and gets me mad.
This review is from Plantronics - Backbeat Fit Wireless In-Ear Behind-the-Neck Headphones - Sport Gray
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT, we are sorry to hear you're experiencing trouble with your unit.
In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.
If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
- Pros mentioned:Battery life, Sound qualityCons mentioned:Case
Rated 5 out of 5 stars
Great piece for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Bluetooth connected to my android with no issues. When powering on, the headphones tell you how much listening time is left. My ears are shaped a little goofy which restricts my headphone options. Normal iPhone ear buds and regular ear buds do not work in my ears, which is why I chose these over the similar beats audio headphones. Good sound quality, and they are plenty loud. Nice to be able to hear music really well, while also still being able to hear what is going on around you in the background. You won't hear a whisper, but if someone is trying to get your attention, you will notice it. Only complaint: headphones didn't come with a case. Pretty lame.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
I would recommend this to a friend Rated 1 out of 5 stars
Bad fit, good durability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking for running headphones for a while. I was optimistic about these, but was disappointed. They seem like solid headphones EXCEPT they don't really fit in my ears. And they only come in one size of ear buds so I imagine there's a fair chance they don't fit in yours either. But if you have the perfect size ears, they may be the right ones for you.
This review is from Plantronics - Backbeat Fit Wireless In-Ear Behind-the-Neck Headphones - Sport Gray
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
- Pros mentioned:Fit, Water resistance
Rated 5 out of 5 stars
Active Bluetooth headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I purchased these from Amazon, but it was only because I didn't have the ability to get to Best Buy and the shipping allowed me to get them to where they needed to be quickly. I have tried about 4-5 different types of bluetooth headphones, but these are by far the best. They always stay in place while I work out which involves more than just walking, running, or just lifting. Some people call it a problem, but I actually am a fan that these are not noise cancelling headphones as you can hear outside things (depending on volume). As I'm doing things I would prefer to hear if someone needs my attention or if vehicles are approaching from behind me. One of the reasons why I like this is because it means the headphones do not insert fully into the ear which does not cause pain. They are comfortable and lightweight. They also are very waterproof as I have run mine through the washer and dryer on accident, but worked perfectly afterwards and have since.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Difficult buttons on headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.uncomfortable to wear. Cannot disconnect from calls from headset. Clear sound. I returned this item.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product.
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Difficult buttons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.uncomfortable to wear. Cannot disconnect from calls from headset. Clear sound. I returned this item.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product.
Rated 2 out of 5 stars
great for children
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought them and the ear piece fell off exchanged them and ended up giving them away to one of my friends teenager
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth what I paid for it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit in the ears very well, and can hear a lot of back ground noise. Need ear buds that fit the ear better.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT, we will forward your feedback to our team for future consideration. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
Rated 1 out of 5 stars
Didn't fit!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to purchase these wireless headphones due to how thick the cord was. I decided to return them immediately following purchase because they did not fit in my ear and there was no way to change the fitting. The manufacturer must have thought that everybody's ears were the same size really disappointed would not recommend this wireless headphone.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Power blue
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .When we design a specific headset we aim to accommodate around 80-90% of different ear shapes and sizes but unfortunately one size (or in this case one style) doesn't fit all. If the headset is uncomfortable to wear, doesn't fit in your ears or just seems like it'll fall we do recommend trying a headset with a different wearing style.
We will also forward this feedback to our team for consideration when developing new products.
Rated 2 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of earbuds are fine, the fit and feel of headset is uncomfortable and a bit odd looking.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT, we will forward your feedback to our team for future consideration. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance with your unit.
Rated 1 out of 5 stars
Water Proof ...But only come in ONE SIZE....!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones got me with the word "Water Proof "...But they only come in ONE SIZE ear buds ( LARGE) which makes it hard to listen to music or even keeping them on your head/ears... I returned them the next day because of the fact it did not fit my ears.. too big (L). Also the fitting compared to other wireless headphones was POOR.
This review is from Plantronics - BackBeat FIT Wireless In-Ear Behind-the-Neck Headphones - Black core
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!






