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Customer Ratings & Reviews

Your price for this item is $34.99
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The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 886 reviews
  • Pros mentioned:
    Charging case

    Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been searching for a good set of wireless earbuds for some time, and after reading several online reviews, I purchased the Plantronics Backbeat. They have been exactly what I needed and wanted. They may be a bit pricey, but with the charging case and the amount of use, well worth the expense. For a gadget not known for stylishness, it's a little cool too!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    My husband loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what he was looking for. Works great for work since he is on the phone quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can hear great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed new ones after having my other pair washed. They work well, can hear my music on my bike.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Comfortable, Good Sound, and Good Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfortable and the battery lasts a long time per charge. I use it to pair up with my phone and iPad. The connection is good. I can leave my phone or iPad in the locker room and I still can receive the audio in the gym. Strange extra piece on ear buds for fit is not so easy to get the purpose of and not helpful. The buds are comfortable and fit without it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones but had to return them as the battery life was much too short.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ideal if you move a lot, any sudden movement and it will fall off from earbud.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The ear phones worked great for my ipod touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear phone work great with my Ipod touch, but wouldn't work with my phone. Don't know why.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi,
      We are sorry to hear that you are having issue with pairing your BackBeat GO 2 headset with your phone. Please contact Plantronics Support for detailed pairing instructions. Thank you! Plantronics

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Outstanding headsets when playing and working out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find these headsets VERY usefull when playing. Does nit come off and very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it on the gym, joggin, car and work and they have delivered as expected or better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantonics Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bluetooth headset for working out especially. Battery life and sound quality great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    OK Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for the price, Good for watching movies and phone calls. Average for music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No Wires, No Worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, and for someone that has a hard time finding ear buds that fit well without falling out, the interchangeable size heads made this an issue of the past. Fit well and secure...however I probably could have gone without paying extra for the charging case

    I would recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      Thank you so much for your great feedback on BackBeat Go 2 headset! Don't forget to bring BackBeat Go 2 headset next time you are heading to the gym or doing outdoor exercise!Plantronics

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a lost "wired" earbud set from shure that I thought were amazing..this Bluetooth feature is convenient (no annoying wires), it is comfortable, and surprisingly loud..of course I wish the charge lasted longer, but I can do 3 50 minute sessions before charging is necessary..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good-reliable headphones for the gym.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most reliable wireless headset I purchased for working out. The ear pieces stay in place, they don't irritate from sweat & they are durable. Price wise, not bad, all wireless devices in this category tend to be approx. $100. Would recommend these as an alternative for corded ear devices. Lastly, they block out any interference due to the great fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless long range head phones. Caes has a chearging sytem that is perfect for all day use.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Don't fit and stay in ears well. No matter the siz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy them. They do not fit the ear well when moving and fall out easily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, using it for calls makes it clearer and easier for others to hear me

    I would recommend this to a friend
  • Cons mentioned:
    Bass, Battery life

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay earbud, the sound is a bit low, base is low as well, makes good calls. The battery life is a bit short. Recommend use for making calls not for listing to music. They start to feel uncomfortable on prolonged use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds, Bluetooth works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use earbuds work great. The voice phone quality works phenomenal I enjoy listening to my music and the sound is good. Connecting to Bluetooth is very simple and the audio of the battery life is a great way to know when to recharge. I would recommend this to my friends

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you very much for your recommendation! We truly appreciate it! BackBeat Go 2's small and light earbuds are a must try for people who are on-the-go and looking for a wireless headset.Plantronics

  • Rated 3 out of 5 stars

    Battery doesn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the earphones, but after a full charge I only get about 2 hours listening time before I get the "Power Low" warning. It's nice having the charging case if I'm stuck somewhere and need to charge up a bit, but I really thought I'd get a lot more time when fully charged. It's pretty disappointing since I love the way they fit and the control buttons are so convenient.

    No, I would not recommend this to a friend