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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 886 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones that never let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sound of these. I use them pretty much all day everyday while at work and never short out on me. Comfortable enough to keep them in and blocks a lot of the noice around me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's always in use...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my son got these headphones, he has not put it down since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful product for everyone. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, just manage your expectations. Keep your device in a pocket close to the headphones, such as a breast pocket, and you're golden. My device loses its connection if I put my phone in my back pocket, but it will keep a connection through multiple walls... I don't understand it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need!! Love having the no strings attached!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, but too bulky and heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but too bulky and heavy. Great for being still while listening to music or watching a movie on your table, but too heavy to be moving around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for jogging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to go jogging and listen to my favorite music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that the customer service I received was Terrif

    I would recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 3 out of 5 stars

    Good product but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to use. Its charges through the case if you charge it prior to leaving which is very convenient. They are pricy for what they ate but I think it is because it is a newer kind of product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth Flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of bluetooth headphones. I originally had the Backbeat Go and upgraded for improved sound and most importantly the extended usage time from the charging case. Sounds good in a compact form that can be taken anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones use them for work. Never had a problem

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    The product is not worth the price I paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product becuase the ear plugs do not stay in the ear, which is the most important part of product, especially while running.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      Hi vsha,
      We are sorry to hear that you were having troubles fitting BackBeat Go 2 ear plugs onto your ears while running. We have forwarded your feedback to product development team. Product development team will work on BackBeat Go 2 product improvement, hoping to introduce a better headset that you can use while exercising in the near future. Meanwhile, check out http://www.plantronics.com/us/product/backbeat-fit to see if it fits your need.Plantronics

  • Pros mentioned:
    Charging case

    Rated 5 out of 5 stars

    Work great in the hot tub!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these all the time and everywhere.They work great while 4 wheeling and while shooting videos with my GoPro.Rechargeable case really comes in handy out in the middle of nowhere and where no power outlets are available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset, Commercial Driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for driving and everyday use. Nothing bad to say about this one. I use this mostly at work, I even use them around the house and while shopping. Very comfortable headset that really holds a charge. I usually run out of battery on my iphone before I lose power on my headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use these headphones while I'm driving. Every few minutes you hear a little crackle in the connection only during calls. While driving and using these to listen to music the sound is amazing with no crackle sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many earphones and this is by far the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for an active athlete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are a great purchase for any active athlete. They fit well, have great sound and long battery life. The price is well worth the quality product you get.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and uber convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charge quickly, have great sound, and even the storage pouch can be charged to provide extra charging support when away from home. This is the first wireless headphone purchase I've made, and it might be my last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working out. I would buy these again!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product, for the most part...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the product gives me what I need: mobility for music and answering phone calls WITHOUT being tethered to a wire on my wireless devices. The charging pack with this set does not charge as well as it states, but that is an issue to take up with the warranty.

    I would recommend this to a friend