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Customer Ratings & Reviews

Your price for this item is $34.99
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The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 886 reviews
  • Rated 5 out of 5 stars

    Awesome, no cords to deal with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after seeing one my husband was given. It is a great addition for both my phone and my ipad. I can use use it when running and it does not have cords to deal with and slap me when running. It fits comfortably and has several ear buds to find the best fit. It is easy and comfortable when using in the car for the blue tooth features.

    I would recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      Thank you so much for your feedback! We are glad to hear that you have found multiple usages for your BackBeat Go 2 headset. Please do not hesitate to contact Plantronics Support if you have any questions.Plantronics

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    listen time isn't what is advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 hours of continuous listening only! Not even a third of what is advertised

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase. Very convenient. Sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to setup and connect to bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life, Volume

    Rated 4 out of 5 stars

    Great quality headphones but weak on sound level

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones because of the decent reviews, the price, and the accessories. I love that it comes with a carrying case with a rechargeable battery built in. That is a great idea, I don't know why more companies don't do that. Headphones only get 4.5 hrs of playtime? no problem, just plug them into the case you carried them in, and they recharge fully up to two times. The quality of these headphones were superb and the fit was great. The ONLY downside to them was on my iPhone 6, they could not get as loud as I wanted them to be. They got decently loud, but when I'm in the gym or running, I like having them pretty loud and they couldn't do it. I didn't think it was right to have my headphones at 100% volume all the time. So I ended up returning them. But for the average user that doesn't need music to be pretty loud, I would certainly recommend them. (I like the voice as well that told you the battery charge level, very sophisticated).

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi-we are sorry to hear that BackBeat Go 2 bluethooth headset didn't work out for you. Please check into Plantronics BackBeat FIT wireless headphone, which is specifically designed for workouts. It may better serve your needs. Plantronics

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless earbuds are great. They have held up well also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the portable charger makes it last much longer than others I have tried!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    They are ok!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok just little too heavy for my ears and battery last abt 4hrs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had bought the same headset a couple months ago he loved it and bought the newer version for me. He was worried that I would break it but it has been very durable. I usually don't check the battery life on any of my electronics. The charging case has been very reliable and recharges the headset quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    running in a tunnel and hard to keep in ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought these for me because I am a runner and routinely comment about the cord on my headphones and how it would be great to have a wireless set. I have tried to use them on multiple occasions but the ear buds (none of the three provided with the headphones) fit correctly, no matter how I shifted them or changed them out. I tried a few times to use a headband to keep them in but that was just annoying. When I was running with them anyway, constantly pushing them back into my ears, it always sounded like running in a wind tunnel. The cord which connects the two bud would shift around behind my head when running and it caused a scratching hollow sound. I need to go back to BestBuy and see if I can return or trade them in - these were not cheap and it's a shame to see them just sitting in their box.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headset but the battery life is short but its good for Skype and phone calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones fit good. The battery charger in case is convenient. Nice package. Locate function is a nice addition.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    A headache!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BUY! WILL BURN OUT AFTER A WEEK. I thoroughly enjoyed them while they lasted but please steer clear of these. Itll save you the hassle of going to purchase a different set/brand of wireless headphones. Not to mention you constantly have to recharge the headphones after 5 hours.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi Mimi,
      We are very sorry to hear that you had an awful experience with your BackBeat Go 2. It does sound like you may have a faulty unit. Please contact Plantronics Support to get a warranty replacement case started. Thank you!
      Plantronics representativePlantronics

  • Rated 4 out of 5 stars

    Nice freedom from dangling wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased product for working out. It would be great to one day have no wires at all but this is getting close.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great earphones for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new earphones, wireless was a must for working out and running.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT WHAT WE HOPED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son cannot seem to get these to connect to his ipod or his phone it is very frustrating

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Please contact Plantronics support for assistance. A Plantronics representative would gladly to give step-by-step instructions to pair BackBeat Go 2 bluetooth to his phone and/or iPod. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear mine everyday the sound is outstanding for such a small ear pieace

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Sound good ,perform good. Great item for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buds for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these earbuds while I was shoveling snow and they did not come out of my ears with all the movement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best head phones I have ever purchased. jaybirds suck!

    I would recommend this to a friend