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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 886 reviews
  • Pros mentioned:
    Charging case, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, they stay in and I love the charging pouch!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound for wireless buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a set of these for myself and liked them so well I bought another for my wife. Simple to pair and switch devices. Sound quality is better than I expected. Very nice to be wire-free while working out. Range is also much better than I expected. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great earphones for active person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound quality of these earphones and the convenience of being able to hear good quality music while I am bike riding or just working out. My problem with earphones is the fit. I sometimes have problems with the way they fit my ear and sometimes they tend to pop out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable and hold a charge well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Battery life is better than I expected. Charging case is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not built for running!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for calls & listening to music, but not so great when it comes to working out. I bought this pair after reading some nice reviews online. But when it came to real out door testing they just failed,as they kept falling out even during a simple jog . They are just not built for running or may be it was just my ear fit that didn't work. Compared to the fit of the wired Klipsch image S4i Rugged, the Plantronics never had that solid in ear fit. They did deliver though in the sound quality as far as Bluetooth goes,the sound on phone calls was crisp & clear. I would recommend this headphones for casual music listening & phone calls, but not for the outdoors type.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really have anything to compare it with but was disappointed with the battery life. Only getting about 4 hours on a "full charge." I've also noticed more disruption in connection the more I use it. I still like the conveniance of wireless bluetoorh but was hoping for more continuous playtime.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. They are very comfortable. Lightweight

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good hands free option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the recharging options, but they tend to slip out during vigorous work outs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these headphones as gift from my kids for Father's Day. I love to walk, bike, exercise, and sit in the sun all the while listening to music. These headphones provide excellent sound and fit perfectly. I would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very bulky. Excellent sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these with the intention of wearing them under my motorcycle helmet. They are far too bulky to fit even under my half helmet. The sound was great. No problems hooked to my Note 4. Great bass and super clear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better then expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure which pair to buy when it came time to by a pair of wireless headphones. I'm glad I bought these! They fit great out of the box, very good sound quality and don't fall out while doing things. I mainly use them when I'm gardening such as mowing the lawn they do a good job drowning out the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 5 out of 5 stars

    Great wireless earbud headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have now purchased 3 of these wireless earbud headphones (2 for my kids and 1 for me). Great value for the price and I like that it included a charging case. Am getting between 5-6 hrs on a charge. Best Buy was excellent to work with in that they matched prices on these headphones from a local competitor.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good ear phonws, quick charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way phones except that when I run they don't stay in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for running, not much low range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Happy so far. Much better than the normal iphone earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the wireless earbuds I had before, these are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these over all the wireless headphones I tried under $200

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Bass, Battery life

    Rated 3 out of 5 stars

    Decent blue tooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the plus side the headphones stay in my ears better than others I've tried. They're also conformable. There isn't much bass and the battery life could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Charging case
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Definitely buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Only complaint is that it seems to turn on when not in use which drains battery. The charging pouch is awesome though and takes care of the low battery instantly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freedom of a bluetooth set of headphones is fantastic. The tradeoffs are worth it in my mind. The sound quality is not as good as other wired headphones and the battery life is probably close to 3 hours before the "low battery" warning sounds. All in all - I would recommend these headphones. They are comfortable and the sound quality is fine.

    I would recommend this to a friend